BEWARE! This place is a scam and won’t be open! We ordered online and went to pick it up, only to find out they were closed. I called and spoke to the owner (allegedly) who then assured me he would make sure to cancel our credit card charge. He told me he had 3 other locations and to email him our order receipt. We were charged almost $60 for our order that has now been processed, and the owner has straight up ghosted us, even when I have called, texted, and emailed. When you try to call the restaurant directly it just rings continuously and you can’t speak to anyone. Not only does this seem to happen to almost everyone from the reviews I’ve read, the owner also lied and said he had multiple locations making it seem like he has so much to deal with but if you google it he only has one! We’ve reached out to the better business bureau and hope this place gets shut down. This place is ridiculous and hope this doesn’t happen to anymore people!
M'ique Entertainment
The hours of operation is clearly incorrect. This is my 4th time going there and the door is locked even though the sign says open. No one is answering either of the numbers displayed. You guys really need to do better or get new management. Ridiculous.
Brianna Goodwin
I tried this place for the first time today and it was soooo good! It is right down the street from my new office so I’m pumped to have found this spot. I got the Non-Believer Burger with fries and a vanilla milkshake. It was fantastic. Might have been the best vegan burger I’ve ever had. Can’t wait to try everything on their menu! The lady behind the counter was super friendly as well. The only drawback is no seating inside. Luckily the order was ready quickly so it didn’t bother me to stand. Will definitely be back! Soon!
Elizabeth Whorley
I wish that I can put zero stars. This place is one of the most unprofessional establishments I’ve ever had to deal with. I’ve gone to this establishment on a total of 5 different occasions during their apparent business hours and they were closed . They never answer their phone so you can check prior to taking the drive. As an African American woman I love supporting black owned businesses but this place WILL NEVER SEE ME or my money again. Staff are incredibly rude. Ive reached out to management several times only to be told pretty much “oh well”. Oh and not to mention the last time I actually ate from here my burger was extremely dry and overcooked. I also asked for no onions on my friends burger as he’s allergic and they disregarded my request and put them anyway. And when I complained no refund or alternative was offered. DONT WASTE YOUR MONEY. There are plenty of black owned vegan spots in SF with better staff and food. So disgusted with this place wow!
Sasha B.
Being extremely nice with this review because I was somewhat disappointed with my overall experience with this business. Drove 25 almost 30 minutes out of my way yesterday to support this Black owned business since I follow them on Instagram. The area in which this business is located seems desolate no real traffic outside of the 7/11 across the lot. Walked in and there was NO seating and NO restroom can only imagine how people walking or just want to sit and grab a bite feels. Didn't have any vegan bacon for the vegan double cheeseburger fine. Ordered it without it. Order came up to $18 and change expensive considering I only ordered a veggie burger with some fries. They could have included a water or something. Left and when I got to my location didn't even have napkins in the bag. Didn't feel welcomed at all. Don't think I will be returning to this place.
Sabrina Etienne
I saw this restaurant while pumping gas at the 7-Eleven. The name intrigued me since I’m plant based and decided to give it a try. The man at the counter who appeared to be the owner was more than gracious and patient with me as I asked questions. He’s a very friendly person! I ordered the impossible taco’s I believe and they were yummy! I’ll definitely be ordering again. Nice, “hole in the wall” kind of place with good food!
Manuela Manu
They convinced me impossible taste better with the right seasoning. But I do think Beyond meat for the win. Best vegan burger I had in Florida. The seasoning and sauce were on point. The Sweet potato waffle fries was the boom. Definitely will be back when I need vegan patty. Great customer service and fun guys.
Gimilia
This is a vegan black owned business!!! my first time so i had their shrimp taco & vegan burger & y’all …. 10/10!!! I also ordered me the Mango peach smoothie & you can really taste the fruits!! My new vegan spot ??
Markie M.
Visited. The sign is flashing open. The door was closed. I tried calling, it rings once and it hangs up. I was really excited.How. disappointing.This “restaurant” looks like a front of some sort.
Lauren M.
They don't seem to exist anymore, yet their website is still up and running. And taking people's orders and their money- and then nothing happens and your money is gone forever. I placed an order online around December 16th. The site was fully functioning and accepted my order and my payment. I saw the $30 leave my PayPal balance. Then I immediately received a text saying my order had been cancelled because the restaurant was closed, and I should expect a refund in five days. That never happened. So first, I called PayPal customer services and told them what happened. But from both their end and mine, it appeared as if the transaction never even took place. So I then emailed the restaurant and waited. Never got a response. Yesterday, I called the restaurant and their number was disconnected. So I still have $30 worth of non-existent vegan cheeseburgers and fries just floating around in the ether. My issue is still unresolved. And who knows how many other people have just unwittingly lost their money like this? Something needs to be done about the situation. In fact, I now see several "customers" have had the exact same problem. I say "customers" because actual customers are, well, accustomed. And that's certainly not us. Where are all of our refunds, please??If you want an all vegan, all Black owned comfort food restaurant (who's actually there and gives you what you paid for), I highly suggest supporting The Rabbit Hole in Pompano.
This place is baaangin!Firstly, they were closed and mopping when we walked up, but they opened the door and fired the kitchen back up just for us! They had a great selection of food and the prices were fair for what you got. The burgers were amazing. Some of the best I ever had...that includes nonvegan burgers too. The sauces on the burgers...just wow. The loaded fries were sooo good and the seasoned fries...dude, just go. It's totally worth it! Aaand to top it all off, they were super friendly and quick!
John Rhames
Hello,I thought I found the best vegan place in Broward but I ended up being wrong. Ordered twice and the food was amazing but customer service sucked. This is a Black Owned Business (Sticker on the door states this) but yet, they can't seem to get it right. I ordered online because the website stated business was open. Paid online and when I went to pick it up, no one was in the building and phone was disconnected. Went back the next day and no one was there during the business hours. It has been a week and the phone is still disconnected. I would still like my money back.Vegetarian options: Good selection.Parking: parking was fine, since I was the only vehicle there.
Shawika A.
Contact Less service means no service. Couldn't even get someone to get some ketchup. I'm good. Ambiance...I see the changes but it's going down hill. No thanks. Updated: This is the problem I have with this establishment. Instead of taking the negative reviews and trying to fix the obvious problems this restaurant has (you can see from reading previous reviews) with their customer service, I get this sarcastic tone from the owner. I know I am a queen. Which is why I won't be back because queens don't settle for trash service. I wish I had the option of no stars.
Yesenia N.
Been wanting to go here for a couple of months. Very happy that there is a vegan fast food place in south Florida. Chikn sandwich was amazing. Sweet potato fries were as well. I finished the entire meal.
Susan D.
I went here twice the first time I had an impossible wrap it was very good but ingredients were missing. The second time I ordered the impossible salad. I am very disappointed because the only things that came on my salad were meat and lettuce ... I went to a vegan restaurant for a reason. Veggies once again they were missing.
BEWARE! This place is a scam and won’t be open! We ordered online and went to pick it up, only to find out they were closed. I called and spoke to the owner (allegedly) who then assured me he would make sure to cancel our credit card charge. He told me he had 3 other locations and to email him our order receipt. We were charged almost $60 for our order that has now been processed, and the owner has straight up ghosted us, even when I have called, texted, and emailed. When you try to call the restaurant directly it just rings continuously and you can’t speak to anyone. Not only does this seem to happen to almost everyone from the reviews I’ve read, the owner also lied and said he had multiple locations making it seem like he has so much to deal with but if you google it he only has one! We’ve reached out to the better business bureau and hope this place gets shut down. This place is ridiculous and hope this doesn’t happen to anymore people!
The hours of operation is clearly incorrect. This is my 4th time going there and the door is locked even though the sign says open. No one is answering either of the numbers displayed. You guys really need to do better or get new management. Ridiculous.
I tried this place for the first time today and it was soooo good! It is right down the street from my new office so I’m pumped to have found this spot. I got the Non-Believer Burger with fries and a vanilla milkshake. It was fantastic. Might have been the best vegan burger I’ve ever had. Can’t wait to try everything on their menu! The lady behind the counter was super friendly as well. The only drawback is no seating inside. Luckily the order was ready quickly so it didn’t bother me to stand. Will definitely be back! Soon!
I wish that I can put zero stars. This place is one of the most unprofessional establishments I’ve ever had to deal with. I’ve gone to this establishment on a total of 5 different occasions during their apparent business hours and they were closed . They never answer their phone so you can check prior to taking the drive. As an African American woman I love supporting black owned businesses but this place WILL NEVER SEE ME or my money again. Staff are incredibly rude. Ive reached out to management several times only to be told pretty much “oh well”. Oh and not to mention the last time I actually ate from here my burger was extremely dry and overcooked. I also asked for no onions on my friends burger as he’s allergic and they disregarded my request and put them anyway. And when I complained no refund or alternative was offered. DONT WASTE YOUR MONEY. There are plenty of black owned vegan spots in SF with better staff and food. So disgusted with this place wow!
Being extremely nice with this review because I was somewhat disappointed with my overall experience with this business. Drove 25 almost 30 minutes out of my way yesterday to support this Black owned business since I follow them on Instagram. The area in which this business is located seems desolate no real traffic outside of the 7/11 across the lot. Walked in and there was NO seating and NO restroom can only imagine how people walking or just want to sit and grab a bite feels. Didn't have any vegan bacon for the vegan double cheeseburger fine. Ordered it without it. Order came up to $18 and change expensive considering I only ordered a veggie burger with some fries. They could have included a water or something. Left and when I got to my location didn't even have napkins in the bag. Didn't feel welcomed at all. Don't think I will be returning to this place.
I saw this restaurant while pumping gas at the 7-Eleven. The name intrigued me since I’m plant based and decided to give it a try. The man at the counter who appeared to be the owner was more than gracious and patient with me as I asked questions. He’s a very friendly person! I ordered the impossible taco’s I believe and they were yummy! I’ll definitely be ordering again. Nice, “hole in the wall” kind of place with good food!
They convinced me impossible taste better with the right seasoning. But I do think Beyond meat for the win. Best vegan burger I had in Florida. The seasoning and sauce were on point. The Sweet potato waffle fries was the boom. Definitely will be back when I need vegan patty. Great customer service and fun guys.
This is a vegan black owned business!!! my first time so i had their shrimp taco & vegan burger & y’all …. 10/10!!! I also ordered me the Mango peach smoothie & you can really taste the fruits!! My new vegan spot ??
Visited. The sign is flashing open. The door was closed. I tried calling, it rings once and it hangs up. I was really excited.How. disappointing.This “restaurant” looks like a front of some sort.
They don't seem to exist anymore, yet their website is still up and running. And taking people's orders and their money- and then nothing happens and your money is gone forever. I placed an order online around December 16th. The site was fully functioning and accepted my order and my payment. I saw the $30 leave my PayPal balance. Then I immediately received a text saying my order had been cancelled because the restaurant was closed, and I should expect a refund in five days. That never happened. So first, I called PayPal customer services and told them what happened. But from both their end and mine, it appeared as if the transaction never even took place. So I then emailed the restaurant and waited. Never got a response. Yesterday, I called the restaurant and their number was disconnected. So I still have $30 worth of non-existent vegan cheeseburgers and fries just floating around in the ether. My issue is still unresolved. And who knows how many other people have just unwittingly lost their money like this? Something needs to be done about the situation. In fact, I now see several "customers" have had the exact same problem. I say "customers" because actual customers are, well, accustomed. And that's certainly not us. Where are all of our refunds, please??If you want an all vegan, all Black owned comfort food restaurant (who's actually there and gives you what you paid for), I highly suggest supporting The Rabbit Hole in Pompano.
Restaurantji Recommends
This place is baaangin!Firstly, they were closed and mopping when we walked up, but they opened the door and fired the kitchen back up just for us! They had a great selection of food and the prices were fair for what you got. The burgers were amazing. Some of the best I ever had...that includes nonvegan burgers too. The sauces on the burgers...just wow. The loaded fries were sooo good and the seasoned fries...dude, just go. It's totally worth it! Aaand to top it all off, they were super friendly and quick!
Hello,I thought I found the best vegan place in Broward but I ended up being wrong. Ordered twice and the food was amazing but customer service sucked. This is a Black Owned Business (Sticker on the door states this) but yet, they can't seem to get it right. I ordered online because the website stated business was open. Paid online and when I went to pick it up, no one was in the building and phone was disconnected. Went back the next day and no one was there during the business hours. It has been a week and the phone is still disconnected. I would still like my money back.Vegetarian options: Good selection.Parking: parking was fine, since I was the only vehicle there.
Contact Less service means no service. Couldn't even get someone to get some ketchup. I'm good. Ambiance...I see the changes but it's going down hill. No thanks. Updated: This is the problem I have with this establishment. Instead of taking the negative reviews and trying to fix the obvious problems this restaurant has (you can see from reading previous reviews) with their customer service, I get this sarcastic tone from the owner. I know I am a queen. Which is why I won't be back because queens don't settle for trash service. I wish I had the option of no stars.
Been wanting to go here for a couple of months. Very happy that there is a vegan fast food place in south Florida. Chikn sandwich was amazing. Sweet potato fries were as well. I finished the entire meal.
I went here twice the first time I had an impossible wrap it was very good but ingredients were missing. The second time I ordered the impossible salad. I am very disappointed because the only things that came on my salad were meat and lettuce ... I went to a vegan restaurant for a reason. Veggies once again they were missing.