Came to the drive thru and the new AI cashier got my order wrong the manager told me to ask for a cashier as the AI would always get it wrong . As the manager said She ! Doesn't understand 😕 I thought i drove thru the drive thru assuming i would get good service NOPE ! A week later the drive thru was packed so I went inside it was empty so I stepped up to the cashier and ordered my food she then walked away to get a manager because she didn't know how to ring up my order so then for the second time I had to repeat my order to a manager! 10 minutes later my food bagged up and ready to eat can I have some hott sauce. She showed me ketchup Den mustard and then barbecue sauce at that point I gave up and left
Atmosphere: 1
Food: 3
Service: 1
Jonah
Takes forever just for them to serve you cold food
jd123 456
Experience reverse racism for the first time today
Adventurous x
Always excellent service always great food recommend this place highly
Atmosphere: 5
Food: 5
Service: 5
kayy reese
I am writing to report a very upsetting experience I had at 4600 S State Rd, Fort Lauderdale on September 26,2025.
After receiving my order through the drive-thru, I realized my Cinnabon Pull-Apart was missing and the rest of my food was cold. I drove back and politely asked the staff to remake the food and provide the missing item. The manager on duty, who refused to give his name, became aggressive and told me that the food was hot when I got it and I should have eaten it immediately. He refused both a remake and a refund.
Another manager called someone above them, explained the situation, and was advised to refund me. After hearing this, the male manager became visibly angry. He struck the other manager on the arm, yelled at me to “GIVE ME THE FOOD BACK,” and tried to snatch the bag from my hand. I told him he would not snatch it, and instead asked the female manager to take the bag. She did, and I was given only $10 in cash even though my total was $14.42, so I was not fully refunded.
This was the most unprofessional, aggressive, and hostile treatment I have ever experienced at Wendy’s. I felt disrespected and unsafe in this situation.
Atmosphere: 1
Food: 1
Service: 1
Ernesto Pomareda
Biggie bags for 3 people quick and delicious!
Atmosphere: 5
Food: 5
Service: 5
Smith Obama
Clean and nice people 😁
Atmosphere: 5
Food: 5
Service: 5
Haylee West
I ordered the breakfast special. And the potatoes are hard,dry and hollow.
The staff always gets my order on the drive through correct, they often give off a much better energy to where you feel welcome to ask tor extra things like extra sauce or a cup of water. The food quality here in terms of fast food is always far up in comparison to other food places. Their spicy nuggets are beyond satisfactory. The classic Wendy's chillies and their baked potatoes are always a treat, I always get a good amount of crackers when I ask it in order too. their chocolate chunk cookies are the best major fast food chocolate chunk cookies I've ever had from most places, especially for the the price of $5 for 5 large sized chocolate chunk cookies. It's hard to beat wendys in this regard. Especially the spicy niggets, the quality and number of spicy flavors for these nuggets. They easily outdo any *spicy* nuggets served by let's say burger king or McDonald's. The inside is large, clean and welcoming, very much reminding of times I went on vacation to other states in spades of long distance driving. Overall in terms of fast food I rank Wendy's and this Wendy's in particular as near the top. If you're wondering for a fast food spot to go. This Wendy's is highly likely to serve you well.
Atmosphere: 5
Food: 5
Service: 5
Chelle Coots
Took forever to get one meal and then it tasted terrible
Atmosphere: 1
Food: 1
Service: 1
Nathan Olds
No issues
Atmosphere: 5
Food: 5
Service: 5
prvocativeme
They need to shut this nasty Wendy’s down. This place is disgusting and the food is so bad . SHUT IT DOWN
Atmosphere: 1
Food: 1
Service: 1
heidy fiebiger
I ordered online and when I arrived to pick it up they were very kind.
Friendly staff great food
Atmosphere: 5
Food: 5
Service: 5
Best Wendy food in quite a while!
Atmosphere: 3
Food: 4
Service: 4
Came to the drive thru and the new AI cashier got my order wrong the manager told me to ask for a cashier as the AI would always get it wrong . As the manager said She ! Doesn't understand 😕 I thought i drove thru the drive thru assuming i would get good service NOPE ! A week later the drive thru was packed so I went inside it was empty so I stepped up to the cashier and ordered my food she then walked away to get a manager because she didn't know how to ring up my order so then for the second time I had to repeat my order to a manager! 10 minutes later my food bagged up and ready to eat can I have some hott sauce. She showed me ketchup Den mustard and then barbecue sauce at that point I gave up and left
Atmosphere: 1
Food: 3
Service: 1
Takes forever just for them to serve you cold food
Experience reverse racism for the first time today
Always excellent service always great food recommend this place highly
Atmosphere: 5
Food: 5
Service: 5
I am writing to report a very upsetting experience I had at 4600 S State Rd, Fort Lauderdale on September 26,2025.
After receiving my order through the drive-thru, I realized my Cinnabon Pull-Apart was missing and the rest of my food was cold. I drove back and politely asked the staff to remake the food and provide the missing item. The manager on duty, who refused to give his name, became aggressive and told me that the food was hot when I got it and I should have eaten it immediately. He refused both a remake and a refund.
Another manager called someone above them, explained the situation, and was advised to refund me. After hearing this, the male manager became visibly angry. He struck the other manager on the arm, yelled at me to “GIVE ME THE FOOD BACK,” and tried to snatch the bag from my hand. I told him he would not snatch it, and instead asked the female manager to take the bag. She did, and I was given only $10 in cash even though my total was $14.42, so I was not fully refunded.
This was the most unprofessional, aggressive, and hostile treatment I have ever experienced at Wendy’s. I felt disrespected and unsafe in this situation.
Atmosphere: 1
Food: 1
Service: 1
Biggie bags for 3 people quick and delicious!
Atmosphere: 5
Food: 5
Service: 5
Clean and nice people 😁
Atmosphere: 5
Food: 5
Service: 5
I ordered the breakfast special. And the potatoes are hard,dry and hollow.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff always gets my order on the drive through correct, they often give off a much better energy to where you feel welcome to ask tor extra things like extra sauce or a cup of water. The food quality here in terms of fast food is always far up in comparison to other food places. Their spicy nuggets are beyond satisfactory. The classic Wendy's chillies and their baked potatoes are always a treat, I always get a good amount of crackers when I ask it in order too. their chocolate chunk cookies are the best major fast food chocolate chunk cookies I've ever had from most places, especially for the the price of $5 for 5 large sized chocolate chunk cookies. It's hard to beat wendys in this regard. Especially the spicy niggets, the quality and number of spicy flavors for these nuggets. They easily outdo any *spicy* nuggets served by let's say burger king or McDonald's. The inside is large, clean and welcoming, very much reminding of times I went on vacation to other states in spades of long distance driving. Overall in terms of fast food I rank Wendy's and this Wendy's in particular as near the top. If you're wondering for a fast food spot to go. This Wendy's is highly likely to serve you well.
Atmosphere: 5
Food: 5
Service: 5
Took forever to get one meal and then it tasted terrible
Atmosphere: 1
Food: 1
Service: 1
No issues
Atmosphere: 5
Food: 5
Service: 5
They need to shut this nasty Wendy’s down. This place is disgusting and the food is so bad . SHUT IT DOWN
Atmosphere: 1
Food: 1
Service: 1
I ordered online and when I arrived to pick it up they were very kind.
Food: 5
Service: 5
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