I am writing to report a very upsetting experience I had at 4600 S State Rd, Fort Lauderdale on September 26,2025.
After receiving my order through the drive-thru, I realized my Cinnabon Pull-Apart was missing and the rest of my food was cold. I drove back and politely asked the staff to remake the food and provide the missing item. The manager on duty, who refused to give his name, became aggressive and told me that the food was hot when I got it and I should have eaten it immediately. He refused both a remake and a refund.
Another manager called someone above them, explained the situation, and was advised to refund me. After hearing this, the male manager became visibly angry. He struck the other manager on the arm, yelled at me to “GIVE ME THE FOOD BACK,” and tried to snatch the bag from my hand. I told him he would not snatch it, and instead asked the female manager to take the bag. She did, and I was given only $10 in cash even though my total was $14.42, so I was not fully refunded.
This was the most unprofessional, aggressive, and hostile treatment I have ever experienced at Wendy’s. I felt disrespected and unsafe in this situation.
Atmosphere: 1
Food: 1
Service: 1
Ernesto Pomareda
Biggie bags for 3 people quick and delicious!
Atmosphere: 5
Food: 5
Service: 5
Smith Obama
Clean and nice people 😁
Atmosphere: 5
Food: 5
Service: 5
Haylee West
I ordered the breakfast special. And the potatoes are hard,dry and hollow.
Atmosphere: 1
Food: 1
Service: 1
Phil Singh
The staff always gets my order on the drive through correct, they often give off a much better energy to where you feel welcome to ask tor extra things like extra sauce or a cup of water. The food quality here in terms of fast food is always far up in comparison to other food places. Their spicy nuggets are beyond satisfactory. The classic Wendy's chillies and their baked potatoes are always a treat, I always get a good amount of crackers when I ask it in order too. their chocolate chunk cookies are the best major fast food chocolate chunk cookies I've ever had from most places, especially for the the price of $5 for 5 large sized chocolate chunk cookies. It's hard to beat wendys in this regard. Especially the spicy niggets, the quality and number of spicy flavors for these nuggets. They easily outdo any *spicy* nuggets served by let's say burger king or McDonald's. The inside is large, clean and welcoming, very much reminding of times I went on vacation to other states in spades of long distance driving. Overall in terms of fast food I rank Wendy's and this Wendy's in particular as near the top. If you're wondering for a fast food spot to go. This Wendy's is highly likely to serve you well.
Atmosphere: 5
Food: 5
Service: 5
Chelle Coots
Took forever to get one meal and then it tasted terrible
Atmosphere: 1
Food: 1
Service: 1
Nathan Olds
No issues
Atmosphere: 5
Food: 5
Service: 5
prvocativeme
They need to shut this nasty Wendy’s down. This place is disgusting and the food is so bad . SHUT IT DOWN
Atmosphere: 1
Food: 1
Service: 1
heidy fiebiger
I ordered online and when I arrived to pick it up they were very kind.
Food: 5
Service: 5
Anna Williams
The day crew is pretty fast especially in the drive thru
We had great service today. The lady who took our order was funny, good personality, and was professional.
Atmosphere: 5
Food: 5
Service: 5
Brad Fafard
4th time in 3 weeks that I've come here between 6 and 7am and the doors are locked. Supposed to be open at 6am but routinely the employees lock the doors to the dining room and do not adhere to their advertised hours of operation. 3 customers tried to access the dining room today at 6:25 and everyone left because the doors are locked. Floors are sticky, Coke machine is covered in splatter, no ketchup in the dispenser, no napkins. Definitely one of the worse Wendy's to go to. Go elsewhere.
Ricardo hernandez
Quality fast food self-service and indoor service comfortable tables high chairs and standard a quick stop for lunch, dinner or breakfast
Wheelchair accessibility: Yeah
Atmosphere: 4
Food: 4
Service: 4
bost company
The worst Wendy in history, 4 of us went to eat and my daughter needed the bathroom and she asked us to buy it first, I told her it's an emergency and the guy said order something first and the girl had a terrible emergency.
Atmosphere: 1
Food: 1
Service: 1
Evandro Vieira
The extremely rude and arrogant attendant! I don't recommend it!
I am writing to report a very upsetting experience I had at 4600 S State Rd, Fort Lauderdale on September 26,2025.
After receiving my order through the drive-thru, I realized my Cinnabon Pull-Apart was missing and the rest of my food was cold. I drove back and politely asked the staff to remake the food and provide the missing item. The manager on duty, who refused to give his name, became aggressive and told me that the food was hot when I got it and I should have eaten it immediately. He refused both a remake and a refund.
Another manager called someone above them, explained the situation, and was advised to refund me. After hearing this, the male manager became visibly angry. He struck the other manager on the arm, yelled at me to “GIVE ME THE FOOD BACK,” and tried to snatch the bag from my hand. I told him he would not snatch it, and instead asked the female manager to take the bag. She did, and I was given only $10 in cash even though my total was $14.42, so I was not fully refunded.
This was the most unprofessional, aggressive, and hostile treatment I have ever experienced at Wendy’s. I felt disrespected and unsafe in this situation.
Atmosphere: 1
Food: 1
Service: 1
Biggie bags for 3 people quick and delicious!
Atmosphere: 5
Food: 5
Service: 5
Clean and nice people 😁
Atmosphere: 5
Food: 5
Service: 5
I ordered the breakfast special. And the potatoes are hard,dry and hollow.
Atmosphere: 1
Food: 1
Service: 1
The staff always gets my order on the drive through correct, they often give off a much better energy to where you feel welcome to ask tor extra things like extra sauce or a cup of water. The food quality here in terms of fast food is always far up in comparison to other food places. Their spicy nuggets are beyond satisfactory. The classic Wendy's chillies and their baked potatoes are always a treat, I always get a good amount of crackers when I ask it in order too. their chocolate chunk cookies are the best major fast food chocolate chunk cookies I've ever had from most places, especially for the the price of $5 for 5 large sized chocolate chunk cookies. It's hard to beat wendys in this regard. Especially the spicy niggets, the quality and number of spicy flavors for these nuggets. They easily outdo any *spicy* nuggets served by let's say burger king or McDonald's. The inside is large, clean and welcoming, very much reminding of times I went on vacation to other states in spades of long distance driving. Overall in terms of fast food I rank Wendy's and this Wendy's in particular as near the top. If you're wondering for a fast food spot to go. This Wendy's is highly likely to serve you well.
Atmosphere: 5
Food: 5
Service: 5
Took forever to get one meal and then it tasted terrible
Atmosphere: 1
Food: 1
Service: 1
No issues
Atmosphere: 5
Food: 5
Service: 5
They need to shut this nasty Wendy’s down. This place is disgusting and the food is so bad . SHUT IT DOWN
Atmosphere: 1
Food: 1
Service: 1
I ordered online and when I arrived to pick it up they were very kind.
Food: 5
Service: 5
The day crew is pretty fast especially in the drive thru
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had great service today. The lady who took our order was funny, good personality, and was professional.
Atmosphere: 5
Food: 5
Service: 5
4th time in 3 weeks that I've come here between 6 and 7am and the doors are locked. Supposed to be open at 6am but routinely the employees lock the doors to the dining room and do not adhere to their advertised hours of operation. 3 customers tried to access the dining room today at 6:25 and everyone left because the doors are locked. Floors are sticky, Coke machine is covered in splatter, no ketchup in the dispenser, no napkins. Definitely one of the worse Wendy's to go to. Go elsewhere.
Quality fast food self-service and indoor service comfortable tables high chairs and standard a quick stop for lunch, dinner or breakfast
Wheelchair accessibility: Yeah
Atmosphere: 4
Food: 4
Service: 4
The worst Wendy in history, 4 of us went to eat and my daughter needed the bathroom and she asked us to buy it first, I told her it's an emergency and the guy said order something first and the girl had a terrible emergency.
Atmosphere: 1
Food: 1
Service: 1
The extremely rude and arrogant attendant! I don't recommend it!
Atmosphere: 1
Food: 1
Service: 4
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