The food is ok, most of the food is uncooked, bacon, eggs, sausage and omtomels. The food is not the best and honestly I would not get the food here again. My husband and I went there for our honeymoon, we just got married. We were looking to have a great time during our stay, but the food was not good and we were focused to get food elsewhere, which was a challenge to say the least. For a 4 star hotel, you would think they offered better food options and the food quality were be much better. My husband and I will not be coming back to this hotel/restaurant again. 2/5 stars for the food. I would NOT RECOMMEND this restaurant. Poor quality of food/taste.
Atmosphere: 2
Food: 2
Service: 2
J S (GoGoJoe)
Stayed at the Pink Shell Hotel and resort. Included was a free breakfast for everyone. Our server Jonathan was such a great guy. He took care of our drink needs and helped us as it was our first time there. The breakfast includes eggs either scrambled or they also have a omelette station. Bacon, sausage, hash browns, waffles, pancakes, cereal, yogurt, fruit, bread, bagels. It was alot and as a buffet you could eat til you burst. Well worth it. Tip: Bring some money for tips if you want to. With the level of service they provide id recommend it. Extra tip: there's a coffee and tea bar setup before the restaurant, I believe you can get any time there even if the restaurant is closed. This restaurant is located on the first floor(take elevator up 1 floor. As ground floor is the first level)which is in the middle Hotel. There's 3 of them on the Pink Shell property. Hope this helps
Atmosphere: 4
Food: 4
Service: 5
Vitalii Syrota
Amazing food!
Atmosphere: 5
Food: 5
Service: 5
lindak
Much to our dismay a reservation for an advertised buffet with carving stations /extensive salad bar /appetizers/sides/ desserts became an omelette bar with breakfast sides -which though good , was not what we expected ! apparently the advertised Xmas Buffet was from two years ago and we barely made the cut for the breakfast buffet ! our reservation was for 11 AM and the breakfast Buffet stopped serving at 11 AM. We were seated since we showed our confirmed reservation! Staff was confused n it took a bit to sort it all out. Never have had trouble with open table reservation before but this was a mess!!!
SusanG
We arrived to discover that Jack's doesn't accept reservations. I suggest you drop this restaurant from OpenTable
KristelS
OpenTable needs to look into their contract with this restaurant. I arrived, with the members of my party, early for our 10 am brunch reservation. I was informed, rudely by a restaurant hostess, that Jack's doesn't "do reservations for breakfast." I pointed to my name on her list and she said "it doesn't matter." Because it was Christmas Day, we couldn't go anywhere else, so we waited for over an hour for our table. Streams of hotel guests were seated ahead of us (Jack's is in the Pink Shell resort in Ft Myers Beach). The hostess continued to be quite rude and the manager dismissive. We finally were seated, we discover it's a buffet breakfast with a waitress only serving drinks to order. Utterly disappointing.
PoppaM
My daughter and her fiance and I had a very nice time and the food was excellent! Jack's is a great place to visit.
ArtM
Very overpriced for what we offered at the Buffett. They added twenty percent for a tip and we were never offered a second glass of iced tea or water and no one came to take used plates off the table to make room for second servings. We brought our dirty water Kate's over and set them on the bar. It wasn't just our server. It was an issue with a couple of other tables as well
Sammy
It was overpriced compared the quality of the food. The turkey was under cooked and the pasta sauces were too oily and not fresh. There weren't many options and the taxes and tips were very high. Additionally, we got very sick afterwards but i could see why! The place wasn't clean enough . I wouldn't go back.
Great Christmas buffet!!! Ham, turkey, beef, chicken, salmon and shrimp! Great view over the ocean
NicoleW
The thanksgiving dinner was terrible. The potatoes were over mashed and had a dough consistency. The desserts were meh, I thought there would be actual pie slices. For the price I was expecting more than just some balloons for decor. I think they could have done better.
shaneC
This was my first time to Jack's. We wanted some place nice with a view of the ocean... it was perfect. They had a buffett for Thanksgiving and all I can say is WOW! The food was amazing and the deserts were crazy good!
peterl
Great food went for Christmas day and was not looking forward to another buffet meal but the food here was fresh and very well made delicious staff could not have been better Nicole from Boston did an outstanding job.
Benwa
First time at Jacks, and we were not disappointed. Service was excellent and the Cioppino was delicious. I would recommend this restaurant to anyone. I can imagine during the high season it would be difficult to get a table, but during the summer reservations are a lot easier. Wine selection was descent.
Got “Pork wings” for breakfast! Yummy! Who khew!
Atmosphere: 5
Food: 5
Service: 5
The food is ok, most of the food is uncooked, bacon, eggs, sausage and omtomels. The food is not the best and honestly I would not get the food here again. My husband and I went there for our honeymoon, we just got married. We were looking to have a great time during our stay, but the food was not good and we were focused to get food elsewhere, which was a challenge to say the least. For a 4 star hotel, you would think they offered better food options and the food quality were be much better. My husband and I will not be coming back to this hotel/restaurant again. 2/5 stars for the food. I would NOT RECOMMEND this restaurant. Poor quality of food/taste.
Atmosphere: 2
Food: 2
Service: 2
Stayed at the Pink Shell Hotel and resort. Included was a free breakfast for everyone. Our server Jonathan was such a great guy. He took care of our drink needs and helped us as it was our first time there. The breakfast includes eggs either scrambled or they also have a omelette station. Bacon, sausage, hash browns, waffles, pancakes, cereal, yogurt, fruit, bread, bagels. It was alot and as a buffet you could eat til you burst. Well worth it. Tip: Bring some money for tips if you want to. With the level of service they provide id recommend it. Extra tip: there's a coffee and tea bar setup before the restaurant, I believe you can get any time there even if the restaurant is closed. This restaurant is located on the first floor(take elevator up 1 floor. As ground floor is the first level)which is in the middle Hotel. There's 3 of them on the Pink Shell property. Hope this helps
Atmosphere: 4
Food: 4
Service: 5
Amazing food!
Atmosphere: 5
Food: 5
Service: 5
Much to our dismay a reservation for an advertised buffet with carving stations /extensive salad bar /appetizers/sides/ desserts became an omelette bar with breakfast sides -which though good , was not what we expected ! apparently the advertised Xmas Buffet was from two years ago and we barely made the cut for the breakfast buffet ! our reservation was for 11 AM and the breakfast Buffet stopped serving at 11 AM. We were seated since we showed our confirmed reservation! Staff was confused n it took a bit to sort it all out. Never have had trouble with open table reservation before but this was a mess!!!
We arrived to discover that Jack's doesn't accept reservations. I suggest you drop this restaurant from OpenTable
OpenTable needs to look into their contract with this restaurant. I arrived, with the members of my party, early for our 10 am brunch reservation. I was informed, rudely by a restaurant hostess, that Jack's doesn't "do reservations for breakfast." I pointed to my name on her list and she said "it doesn't matter." Because it was Christmas Day, we couldn't go anywhere else, so we waited for over an hour for our table. Streams of hotel guests were seated ahead of us (Jack's is in the Pink Shell resort in Ft Myers Beach). The hostess continued to be quite rude and the manager dismissive. We finally were seated, we discover it's a buffet breakfast with a waitress only serving drinks to order. Utterly disappointing.
My daughter and her fiance and I had a very nice time and the food was excellent! Jack's is a great place to visit.
Very overpriced for what we offered at the Buffett. They added twenty percent for a tip and we were never offered a second glass of iced tea or water and no one came to take used plates off the table to make room for second servings. We brought our dirty water Kate's over and set them on the bar. It wasn't just our server. It was an issue with a couple of other tables as well
It was overpriced compared the quality of the food. The turkey was under cooked and the pasta sauces were too oily and not fresh. There weren't many options and the taxes and tips were very high. Additionally, we got very sick afterwards but i could see why! The place wasn't clean enough . I wouldn't go back.
Restaurantji Recommends
Great Christmas buffet!!! Ham, turkey, beef, chicken, salmon and shrimp! Great view over the ocean
The thanksgiving dinner was terrible. The potatoes were over mashed and had a dough consistency. The desserts were meh, I thought there would be actual pie slices. For the price I was expecting more than just some balloons for decor. I think they could have done better.
This was my first time to Jack's. We wanted some place nice with a view of the ocean... it was perfect. They had a buffett for Thanksgiving and all I can say is WOW! The food was amazing and the deserts were crazy good!
Great food went for Christmas day and was not looking forward to another buffet meal but the food here was fresh and very well made delicious staff could not have been better Nicole from Boston did an outstanding job.
First time at Jacks, and we were not disappointed. Service was excellent and the Cioppino was delicious. I would recommend this restaurant to anyone. I can imagine during the high season it would be difficult to get a table, but during the summer reservations are a lot easier. Wine selection was descent.
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