Auntie Anne's

I cannot pass by an Auntie Anne's pretzels in a mall without getting a pretzel with their cheese sauce and a lemonade since I was in high school over 30 years ago. However, I definitely will be passing by every one of them now. I could tell just by looking at this pretzel that is was once frozen and not homemade like I remembered them making them years ago right in their stores. And when I took that first bite, my intuition was correct, it was not good at all. Not homemade in store. The cheese sauce was not in their typical logoed containers either. These were cheese sauces that they poured into just clear plastic containers so who knows where they got that sauce from. It was deplorable. It wasn't Auntie Anne's cheese. That I'm certain of. And the lemonade, yuck. Not remotely sweet. Hardly had a hint of lemon taste. We as customers get sub par customer service and frozen, processed food so that a business can save money and cut costa for them but what about us? We as customers pay through the nose for everything we buy these days. How is that fair to us or even square up? Highway robbery! SO pathetic.

went to get a small pretzel nugget said that I had to wait 10 minutes when clearly they had 4 large pre-made in the window. But apparently you can't just split those into two smalls. Ridiculous!

Stopped there for a drink, and we got a cup of pretzels. We were greeted with the most wonderful , kind smiling staff member his name was Chris T . Such an amazing asset to this company. He even told us to have a beautiful day. Everything he said was beautiful highly recommend this location and their products!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hotdog Pretzel

Went to buy two saloon buns and some pretzels. The guy tried giving us a cinnamon bun that has been sitting there for who knows how long that was all dried up paid $25 to get something good there and he tried ripping you off very poor Service and then he laughed about it.

Atmosphere: 4

Food: 1

Service: 1

I love Auntie Anne’s! I will tolerate the pain and inflammation from gluten just to eat the cinammon and almond pretzels. This place has been here for a long time at Edison mall. It moved around in the mall but I am glad we still have Auntie Anne’s in Fort Myers. Please support our local malls and Auntie Anne’s. I went to the Gainesville mall last month and searched for Auntie Anne’s but they only had a knock off pretzel place and it did not look clean so I did not bother to order. I don’t ever want that to happen in our malls here. Auntie Anne’s has the best lemonade and even ordered the buckets with pepperoni pizza and hotdog over Doordash and UberEats. They deliver even all the way to East Lehigh. It’s such a far drive to Edison mall or Miromar Outlets from Lehigh but I am so glad I can stop by the mall or get delivery from Auntie Annes!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hotdog Pretzel, Sweet Glaze Dip, Sugared Pretzel Bites, Coca-Cola Products, Sour Cream & Onion Pretzel, Roasted Garlic & Parmesan Pretzel, Jalapeño & Cheese Pretzel Dog, Dragonfruit Mango Frozen Lemonade Mixer, Pepperoni Nuggets Bucket, Original Pretzel Nuggets Bucket, Original, Pretzel Nugget Bucket Snack Pack, Cinnamon Sugar Pretzel Nuggets, Original Pretzel Nuggets, Pepperoni Pretzel Nuggets, Cinnamon Sugar Pretzel, Cinnamon Sugar, The Classics Snack Pack, Pretzel Buckets, Featured Game Day Snack Pack

Coupons are only for small cups, been there multiple times and conveniently they only make large cups of pretzel bites!!

Atmosphere: 4

Food: 3

Service: 4

Very good

Parking: Well, plenty of space

Kid-friendliness: Yeah

Wheelchair accessibility: Yeah

Atmosphere: 5

Food: 5

Service: 5

Everything is absolutely delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hotdog Pretzel, Sugared Pretzel Bites, Original Pretzel Nuggets Bucket

As always the cinnamon pretzel nuggets are absolutely amazing! And everybody behind the counter was super friendly.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sugared Pretzel Bites

Coupons are only for small cups, been there multiple times and conveniently they only make large cups of pretzel bites!!

Atmosphere: 4

Food: 3

Service: 4

Terrible $10 per cup of pretzels and a room-temperature cheese sauce the top ones were room temperature bottom ones were BURNTBURNT

Almond Pretzels Fresh out the oven is my go too.

Today I was in edison mall before I was making a trip to the hospital to visit a friend.i know that she likes the cinnamon roll there so I was going to grab 4 that was hot 2 for her that make her feel better and 2 for me to take home so I get to the counter to order 4 hot cinnamon rolls and the boy at counter tells me no you can't order that way and that tell sale them in a 4 pack cold well that's not what I wanted so I will not spend my money there and I will tell all my friends and family not to buy from this store if I could give a 0 I would

I went this past weekend and got a mini dog and pizza nuggets and it was soooo good. seeing the staff work together was great. although they didn't have ice my lemonade was still cold.

Almond Pretzels Fresh out the oven is my go too.