Went in person to order a cake and I was told to call the next day because they didn’t know how to take cake orders. I have called 3 times today and no answer. I decided to go to a different location to order the cake.
Service: 1
gabe
i love this place!! went around 9pm, the workers are always super nice and helpful! made exactly what i wanted & succeeded my expectations.
Craig R.
As usual the ice cream was delicious. The extra cost from Cold Stone Creamery was more than worth it.
Starla Kennelly
We went to this Cold Stone location last night aroun 9 pm (8/17/23). They had a bit of a rush at that time and the line went to the door. The two employees handled it with grace and ease. They were friendly and efficient. It was a breath of fresh air after experiencing subpar customer service at dinner just before this. Keep up the great work!
Melissa Y.
Wouldn't refund for their error. Packaged a pint of ice cream when it was ordered as ice cream cake.
Amairani Lara
Awesome ice creams & best service! Thanks Juliana for the best service!!!
Gina Gottschalk
Zero stars. Left restaurant to get coldstone for birthday desert. It says open till 10pm. Arrived prior to closing time and place was dark and closed. They didn’t answer phone either. Was highly disappointed
rosanne sinkiewicz
Went to Coldstones because I had a gift card to use, terrible experience!! Even though it was 80 degrees outside door was propped open and they had a no mix sign up. We surmised that the A/C must be out. Since we drove all the way over decided to try it anyways. Ice cream was extremely soft and toppings were set on top. Not like the Coldstone trips I’ve had in the past. The owner should have either closed the store or given a large discount. Tons of other ice cream choices in the area- will not be going back here
Nicole Rule
Saturday: Google says closes at 11pm, window of the store says close at 11pm, went at 10:28 with door locked and people inside saying they were closed.??
Dmitry К
I paid 11$ for two small cups of ice cream, my kids only ate 2 spoons of it, and I threw it away, too sweet, not delicious at all, and I am very upset.
Awesome ice cream- this Cold Stone Creamy has a huge play ground out front!
Amy Atkinson
Awesome ice cream- this Cold Stone Creamy has a huge play ground out front!
Carrie Dunkley
Always great service, great ice cream choices and are open late!
Shannon Lightbody
Not the place to go! One person working lots of people in line. Plus it is a walk from anywhere you park. We left drove over to Kilwins parked right in front of the place, walked in got a great treat of ice cream and sat inside. (No seats avaliable inside Cold Stone)
Went in person to order a cake and I was told to call the next day because they didn’t know how to take cake orders. I have called 3 times today and no answer. I decided to go to a different location to order the cake.
Service: 1
i love this place!! went around 9pm, the workers are always super nice and helpful! made exactly what i wanted & succeeded my expectations.
As usual the ice cream was delicious. The extra cost from Cold Stone Creamery was more than worth it.
We went to this Cold Stone location last night aroun 9 pm (8/17/23). They had a bit of a rush at that time and the line went to the door. The two employees handled it with grace and ease. They were friendly and efficient. It was a breath of fresh air after experiencing subpar customer service at dinner just before this. Keep up the great work!
Wouldn't refund for their error. Packaged a pint of ice cream when it was ordered as ice cream cake.
Awesome ice creams & best service! Thanks Juliana for the best service!!!
Zero stars. Left restaurant to get coldstone for birthday desert. It says open till 10pm. Arrived prior to closing time and place was dark and closed. They didn’t answer phone either. Was highly disappointed
Went to Coldstones because I had a gift card to use, terrible experience!! Even though it was 80 degrees outside door was propped open and they had a no mix sign up. We surmised that the A/C must be out. Since we drove all the way over decided to try it anyways. Ice cream was extremely soft and toppings were set on top. Not like the Coldstone trips I’ve had in the past. The owner should have either closed the store or given a large discount. Tons of other ice cream choices in the area- will not be going back here
Saturday: Google says closes at 11pm, window of the store says close at 11pm, went at 10:28 with door locked and people inside saying they were closed.??
I paid 11$ for two small cups of ice cream, my kids only ate 2 spoons of it, and I threw it away, too sweet, not delicious at all, and I am very upset.
Restaurantji Recommends
The ice cream is delicious. The people so kind.
Awesome ice cream- this Cold Stone Creamy has a huge play ground out front!
Awesome ice cream- this Cold Stone Creamy has a huge play ground out front!
Always great service, great ice cream choices and are open late!
Not the place to go! One person working lots of people in line. Plus it is a walk from anywhere you park. We left drove over to Kilwins parked right in front of the place, walked in got a great treat of ice cream and sat inside. (No seats avaliable inside Cold Stone)