Dairy Queen Grill & Chill

Awesome service and food

Atmosphere: 5

Food: 5

Service: 5

It took us 25 minutes to get 2 blizzards tonight. Five of those minutes was just sitting at the drive thru waiting for them to actually take our order. Not even a “I’ll be with you in a moment.” Just complete silence. Then 20 minutes of waiting for our order. They asked us to pull forward, to which we did. After waiting, the employee came out. I thanked her and wished her a good night and she rolled her eyes and walked away. If you’re this miserable, then just quit or call out. I get we all have bad days, but don’t make it worse on yourself by continuing to have a bad attitude. I’m also pretty sure I did not get correct change back…but I was given no receipt so I can’t be sure. Will not be going back, especially at night.

Service: 1

This is the worst experience I’ve had in a long time.my kids was hungry and we was staying at a hotel near by so they wanted DQ when we pulled up it was a little after 8 there wasn’t a long line but there was no movement as we was waiting in the drive through for at least 6-7 minutes so me and my daughters got out and went we came into the lobby there wasn’t sport team playing basketball and hit the customers in front of me with the ball so my boyfriend called me and said he was almost at the drive through so we walked back to the car and when we got to the speaker the girl was like I’ll be with y’all in a minute and we was waiting for maybe 5-6 minutes with nothing so we asked how much longer it will be because we had been waiting for 18 minutes and with an attitude she said “well I’m kinda busy” and my boyfriend asked to speak to a manager so she said pull up when we pulled up they made us wait another 6-8 minutes and lied and said to pull up to the stop sign and the Maher would come out and we waited another 5 minutes and the manager never came out so no it’s 8:40 and my kids are still hungry and we have to order food from another restaurant.this location is very unprofessional and act like they can care less about their job or the standards of the company

Atmosphere: 1

Food: 1

Service: 1

I’m not the one to write reviews but this is disgusting I called the minute I seen the hair there was a male manger I spoke to and he said for me to come back and this would be fixed when I arrived to the window there was a female “manager” and she was very snappy and said I’m bringing it back eaten well obviously I’m going to eat what I bought I asked for a refund and she said no she did not offer for the problem to be fixed. I waited in the window for a good 3-4 minutes then she opens the window up again and say “can I help you” I then called back when I left the window after she was rude she answered the phone I asked for someone else I then asked for her name the male”manager” would not give me her name so I can call in the morning I have no big deal with restaurants at all yes the hair being in my food was nasty but I would’ve never thought she would be nasty about a hair being in the food she brought out to me it’s the way she handled it that is not customer service.

Atmosphere: 1

Food: 1

Service: 1

This is one of the best DQs I have been to.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Flame Thrower Burger, Chicken Fingers, Chicken Strips, Cheeseburger, French Fries

Drive through representative was nice, but the chicken tenders were awful. They seem to be frozen for years, and the crust was so thick that I had to remove almost all of it. The Coke also had a weird taste. Not going back :(

Food: 1

Service: 4

Quick service for our blizzard treats. Delicious food. Correct order.

Atmosphere: 4

Food: 5

Service: 5

Best ice cream and food

Atmosphere: 5

Food: 5

Service: 5

The young lady was very nice behind the counter and I got served right away nobody was in the restaurant I appreciate it doing it in and out thank you and I was very satisfied

Atmosphere: 5

Food: 5

Service: 5

Ice cream machine had to be reset

Atmosphere: 5

Food: 5

Service: 5

This is the absolute BEST DQ we have ever been to. They have a young worker there named Ezekiel who is the nicest most helpful and respectful young man you could ever hope to take your order and he goes above and beyond to help you place your order and find you what you want! He should definitely be promoted up the ranks as long as you can keep him and for sure deserves a raise! First time we have been to this one I think, but we will go out of our way to go back just to experience Ezekiel's excellent service again!

Kid-friendliness: Amazing place to take the kids!!!! Perfect family environment ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mint Oreo Blizzard Treat, Chicken Fingers, Pretzel Sticks with Zesty Queso, Original Cheeseburger

I walked in there was a line of people waiting others we're waiting at the tables and only one employee showed up which she proudly told me that it was just her and I had to wait ahead of me so I turned around and walked out

Very comfortable

Atmosphere: 5

Food: 5

Service: 5

This is the 2nd time I’ve ordered a chicken tender basket and they give me what looks like small chicken nuggets instead. Colonial DQ sucks

Food: 1

Service: 1

Get the chocolate ice cream soda, with vanilla ice cream it is delicious.

Atmosphere: 5

Food: 5

Service: 5