We ordered delivery. Two of the items were disgusting. The hot chocolate tasted like it had coffee in it and another drink tasted like it had egg dropped in it. Tried calling the number on the receipt and you get a recording. Noone calls you back.
Food: 1
Service: 1
Mikeloliver Allen
I live up the street from this location. I only had 1 oreder issue with them in 8 months, and it turned out to be my bad lol.
Excellent service though. Always. Case in point: this morning I ordered online like I normally do and walked down the street to pick up my order. This is just after 5:15 AM. The person behind the counter serves the 2 customers ahead of me (2 cops about to start their shifts), a drive-thru order myself and the gentleman after me without missing a beat or much lag time and the best part is the entire time he had a kind disposition and smiled genuinely. I couldn't help but notice he was all alone...so I asked him what happened to his crew? He said his baker never showed up. How many of you would still be as kind as this man? Dunkin GIVE THIS AMBASSADOR OF EXCELLENCE A WELL DESERVED RAISE AND PAID VACATION AND FIRE THE BAKER!
Atmosphere: 5
Food: 5
Service: 5
John Castillo
I have been to many Dunkin’s and none have made it the way this one does it. I usually get an extra shot of espresso and at other places it can come out a bit harsh, which is not the case here. Creamy and delicious with amazing customer service, will always choose this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Richard Dickman
We go to Dunkin on a regular basis, and yes I am boosted, but if I did a review every time I would be on my phone all the time. This time was a different location and everything was just as great as usual, especially the coffee!
Atmosphere: 5
Food: 5
Service: 5
Christian Sortino
We waited 30 minutes in the drive thru for 1 coffee, we had also waited at the menu screen for 5 minutes in addition to those 30 minutes. The workers were horribly incompetent and under qualified. according to them their manager had quit when asked why they where taking so long which has nothing to do with the speed of working.
Levelt Petion
Been going here for years now and this morning I ordered two wake up wraps and it was easily the worst breakfast sandwich’s ive ever had. The worse part is I was in a rush so I had to force myself to eat it.
Atmosphere: 1
Food: 1
Service: 1
HAROLD LARSON
I went there a couple weeks ago. Hadn't been there in ages even forgot it was there in the Howard Johnson's parking lot. Anyway, I know it was 4:00 in the afternoon, most of the donuts were gone I couldn't get what I want so I ordered some others. Ordered some blueberry donuts which tasted like they were a week old, dry, and terrible. Also got some jelly filled donuts, and there was a itty bitty tiny bit of jelly right where they put it in and the inside was empty. They also tasted like they were days and days old. Would not recommend this place to anyone. Jellyfilled donuts that aren't filled, donuts that are so stale and old they should have been thrown out a week ago. Will never be back. Good thing that circle k has awesome fresh donuts everyday. Even if 4:00 in the afternoon they're still fresh and good. Never thought I'd see the day that dunkin' donuts the worse than a freaking convenient store.
Atmosphere: 2
Food: 1
Service: 5
Lori Harris
We are appalled at your store manager's actions! How could she permit a customer to tie their dog to an outside restaurant table? When questioned about the dog being tied to the fence, she explained that the owner had left it at the table and requested its release at 4 o'clock, which would have put the animal in harm's way during rush-hour traffic on a busy road. This decision raises serious concerns about animal welfare and potential abandonment. We are shocked that managing dogs appears to be part of a supervisor's role. The SPCA and police should have been notified immediately by the manager! Thankfully a concerned customer made both reports. Lee County takes a strong stance against animal abuse. We demand action and expect the manager to be held accountable; otherwise, we will be forced to take our business elsewhere.
The donuts are very dry and they just aren't the best tasting. I ordered 3 coffees they were all wrong. But the sausage egg and cheese on a crossant was delicious.
Atmosphere: 4
Food: 3
Service: 4
Zoie Lefay
Always served with a smile
Atmosphere: 5
Food: 5
Service: 5
King Cut
Clean fast service
Atmosphere: 5
Food: 5
Service: 5
Lydia Crawford
Good place to get the waker upper you need in the morning & also during the day. Nice employees working there.
This is my favorite coffee place wherever I go.
Atmosphere: 5
Food: 5
Service: 5
Horrible food and attitudes at this Dunkin.
Atmosphere: 1
Food: 1
Service: 1
We ordered delivery. Two of the items were disgusting. The hot chocolate tasted like it had coffee in it and another drink tasted like it had egg dropped in it. Tried calling the number on the receipt and you get a recording. Noone calls you back.
Food: 1
Service: 1
I live up the street from this location. I only had 1 oreder issue with them in 8 months, and it turned out to be my bad lol.
Excellent service though. Always. Case in point: this morning I ordered online like I normally do and walked down the street to pick up my order. This is just after 5:15 AM. The person behind the counter serves the 2 customers ahead of me (2 cops about to start their shifts), a drive-thru order myself and the gentleman after me without missing a beat or much lag time and the best part is the entire time he had a kind disposition and smiled genuinely. I couldn't help but notice he was all alone...so I asked him what happened to his crew? He said his baker never showed up. How many of you would still be as kind as this man? Dunkin GIVE THIS AMBASSADOR OF EXCELLENCE A WELL DESERVED RAISE AND PAID VACATION AND FIRE THE BAKER!
Atmosphere: 5
Food: 5
Service: 5
I have been to many Dunkin’s and none have made it the way this one does it. I usually get an extra shot of espresso and at other places it can come out a bit harsh, which is not the case here. Creamy and delicious with amazing customer service, will always choose this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
We go to Dunkin on a regular basis, and yes I am boosted, but if I did a review every time I would be on my phone all the time. This time was a different location and everything was just as great as usual, especially the coffee!
Atmosphere: 5
Food: 5
Service: 5
We waited 30 minutes in the drive thru for 1 coffee, we had also waited at the menu screen for 5 minutes in addition to those 30 minutes. The workers were horribly incompetent and under qualified. according to them their manager had quit when asked why they where taking so long which has nothing to do with the speed of working.
Been going here for years now and this morning I ordered two wake up wraps and it was easily the worst breakfast sandwich’s ive ever had. The worse part is I was in a rush so I had to force myself to eat it.
Atmosphere: 1
Food: 1
Service: 1
I went there a couple weeks ago. Hadn't been there in ages even forgot it was there in the Howard Johnson's parking lot. Anyway, I know it was 4:00 in the afternoon, most of the donuts were gone I couldn't get what I want so I ordered some others. Ordered some blueberry donuts which tasted like they were a week old, dry, and terrible. Also got some jelly filled donuts, and there was a itty bitty tiny bit of jelly right where they put it in and the inside was empty. They also tasted like they were days and days old. Would not recommend this place to anyone. Jellyfilled donuts that aren't filled, donuts that are so stale and old they should have been thrown out a week ago. Will never be back. Good thing that circle k has awesome fresh donuts everyday. Even if 4:00 in the afternoon they're still fresh and good. Never thought I'd see the day that dunkin' donuts the worse than a freaking convenient store.
Atmosphere: 2
Food: 1
Service: 5
We are appalled at your store manager's actions! How could she permit a customer to tie their dog to an outside restaurant table? When questioned about the dog being tied to the fence, she explained that the owner had left it at the table and requested its release at 4 o'clock, which would have put the animal in harm's way during rush-hour traffic on a busy road. This decision raises serious concerns about animal welfare and potential abandonment. We are shocked that managing dogs appears to be part of a supervisor's role. The SPCA and police should have been notified immediately by the manager! Thankfully a concerned customer made both reports. Lee County takes a strong stance against animal abuse. We demand action and expect the manager to be held accountable; otherwise, we will be forced to take our business elsewhere.
Restaurantji Recommends
Jeremiah is awesome lol
Atmosphere: 5
Food: 5
Service: 5
The donuts are very dry and they just aren't the best tasting. I ordered 3 coffees they were all wrong. But the sausage egg and cheese on a crossant was delicious.
Atmosphere: 4
Food: 3
Service: 4
Always served with a smile
Atmosphere: 5
Food: 5
Service: 5
Clean fast service
Atmosphere: 5
Food: 5
Service: 5
Good place to get the waker upper you need in the morning & also during the day. Nice employees working there.
Atmosphere: 5
Food: 5
Service: 5
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