Dunkin'
16970 S Tamiami Trl, Fort Myers
(239) 337-9451
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Great breakfast and great service!!
Atmosphere: 5
Food: 5
Service: 5
Always great coffee and fantastic fast service
Food: 5
Service: 5
I stood inside for 10 minutes and no one was inside the store, I called the establishment and no one picked up. So I left with nothing. Really frustrating.
Atmosphere: 1
Food: 1
Service: 1
One star for the unacceptable service I received today. Google reviews can damage your business, so you guys need to do better. Elsie took my order, asked me at the drive thu if I was using my rewards app, I said yes. I paid for my order then was told I couldn't add my points from my receipt. This is unacceptable and I will be contacting Dunkin corporate division to get my points. I'll NEVER return to this location.
Atmosphere: 1
Food: 1
Service: 1
I stopped here (drive thru) and I wanted munchkins.... Didn't have any. I then asked for a donut.... They didn't have it. I ordered a frozen chocolate and 2 sweet tea's. We got unsweet... Not going back to that one ....
Food: 2
Service: 4
Asked for a hazelnut coolada and got a Vanilla bean with hazelnut liquid , someone doesn't know what they are doing there.
Atmosphere: 5
Food: 3
Service: 4
Just spent 26 minutes in the drive thru. They were only taking two orders at a time. Only taking the next order once the car at the window was served. Today was the last straw. Over the least year this place has gotten increasingly worse. They are slow, orders are incorrect. One time they told me to park and they would bring my food out to me, they didn’t. I had my dog with me and had to get back into the long drive thru line. I got back to the front and they said “I didn’t know which car was yours” … like what? Today was the last straw. Never again.
Atmosphere: 1
Food: 2
Service: 1
Finished working out at Amped and drove up to the drive through at 6 this fine Sunday morning to get a black coffee, waited for an employee…nothing. The employee parking lot behind the building was empty. 6:04 rolled around, still no one. I left. The owners must enjoy losing out on money because they hire employees who don’t show up on time.
Atmosphere: 1
Food: 1
Service: 1
Arguably the friendliest, cleanest and well run Dunkin I've been in. The manager, Amanda, does a fantastic job motivating her staff to deliver great service. It shows because you get the same level of great service when she is not there. Great job to her entire staff. Again, very friendly staff! Thank you
Atmosphere: 5
Food: 5
Service: 5
Typical
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Keep getting cold food from this place. Sandwiches feel like the just pulled them out of a fridge. Im done buying food from here
Aug 31 2024 12:30pm
Drive thru being served shouldn't be a thing when you arrive at the lobby before them
Almost a constant at this dunkin.
Great customer service by Jarad! His recommendations for a new product were excellent and he had a great sense of taste for the coffee suggested! The atmosphere was so nice and it is hard to find places where employees are like this!
Atmosphere: 5
Food: 5
Service: 5
I would give no stars if I could I know going through drive thru is sometimes difficult but when I get up to window and everything is wrong there is a problem and then to tell them what it was supposed to be and it's still wrong the staff needs some retraining plus no one seemed to want to be there I was not greeted when I pulled up just a here here is your food. I'm staying away from this dunkin
Atmosphere: 1
Food: 1
Service: 1
Javiere is an amazing happy cheerful smiling breath of fresh air! Great service and food and coffee!!!
Atmosphere: 5
Food: 5
Service: 5
Loading...