Dunkin'
3426 Forum Blvd, Fort Myers
(239) 202-2059
Recent Reviews
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I had just ordered the cookie butter cloud latte, and whatever cookie they put on top was not the normal cookie they put on top. It tastes like waffle cone or something. It's flavorless and the coffee tastes watered down. When I went inside to pick up my order, I spotted the adorable iced coffee Christmas ornaments. I went to buy one, but the chick behind they counter made sure we knew that the register was off. Then she told us that she'd have to ring us up at the drive thru window, then just walked away. She knew I wanted to purchase it, but didn't care to ring me up so we just left. It wasn't even busy there. Another Dunkin to write off š¤·āāļø
Atmosphere: 3
Food: 2
Service: 1
Good service Great coffee
Atmosphere: 5
Food: 5
Service: 5
Bad service all the employees so rude and the coffee y food cold bad bad
Iām not sure whoās in charge of this store, but they seriously need to have a talk with their crew and do some observations the way they speak to customers and their coworkers is not ok . I am never disrespectful to the employees here . I asked the young boy a question regarding my drinking being almond milk since I canāt drink whole milk . He asked the skinny lady with the curly ponytail and she responded to her coworker in a disgusting way . I just left
Atmosphere: 1
Food: 5
Service: 1
Staff is extremely unprofessional. I ordered ahead and a staff member without a name tag (female with long back hair and neck and facial tattoos) stated āthat has nothing to do with me, Iām not doing itā as I stood there another 10 minutes waiting for my drink. This same staff member repeatedly stated she didnāt want to be at work and should have stayed home.
Atmosphere: 1
Service: 1
Customer service so bad ! Young lazy ladies .
Atmosphere: 1
Food: 1
Service: 1
rude white lady with glasses
Waited in the drive through line at 5:30am for over 10 minutes and didnāt even order. There was only one or two other people in the drive thru and inside.
Service: 1
Waited 30min on drive throu every morning for 4 days in a row with horrible costumer service till I finally decided aint coming back, horrible location to shop dunkins fam.
Atmosphere: 2
Food: 1
Service: 1
They donāt know how to make food. Iāve received amazing service in the Lehigh one they have always been great.
Restaurantji Recommends
Ordered an iced latte, and when they handed the drink, it had no ice in it. Asked for ice and the cashier said ice cost $.50 if I want extra ice. A mouthy lady from the back came out saying that I ordered an iced latte with no ice and thatās what I get.
Food: 1
Service: 1
Got a bangle with cream cheese , the bangle was already spread with cream cheese barely had any seems like they only put half of it.
Food: 1
This is honestly the worst dunkin I have ever been too, I got the bagel minis and they had a burnt smell and taste to them. Then I got a donut, was hard as a rock with no flavor. Drink wasnāt good either. Donāt recommend, save your money.
Atmosphere: 1
Food: 1
Service: 1
Sweet tea tastes like sugar water
Team is very friendly, especially Ashley. She never misses a beat and is always very welcoming every time i've gone there. Very professional employee!
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