Dunkin'

3426 Forum Blvd, Fort Myers
(239) 202-2059

Recent Reviews

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Natasha L. H.

I had just ordered the cookie butter cloud latte, and whatever cookie they put on top was not the normal cookie they put on top. It tastes like waffle cone or something. It's flavorless and the coffee tastes watered down. When I went inside to pick up my order, I spotted the adorable iced coffee Christmas ornaments. I went to buy one, but the chick behind they counter made sure we knew that the register was off. Then she told us that she'd have to ring us up at the drive thru window, then just walked away. She knew I wanted to purchase it, but didn't care to ring me up so we just left. It wasn't even busy there. Another Dunkin to write off šŸ¤·ā€ā™€ļø

Atmosphere: 3

Food: 2

Service: 1

Connie McCulley

Good service Great coffee

Atmosphere: 5

Food: 5

Service: 5

Eva carolina Hernandez

Bad service all the employees so rude and the coffee y food cold bad bad

Ashley Perez

I’m not sure who’s in charge of this store, but they seriously need to have a talk with their crew and do some observations the way they speak to customers and their coworkers is not ok . I am never disrespectful to the employees here . I asked the young boy a question regarding my drinking being almond milk since I can’t drink whole milk . He asked the skinny lady with the curly ponytail and she responded to her coworker in a disgusting way . I just left

Atmosphere: 1

Food: 5

Service: 1

Natalie Rodriguez-Zapata

Staff is extremely unprofessional. I ordered ahead and a staff member without a name tag (female with long back hair and neck and facial tattoos) stated ā€œthat has nothing to do with me, I’m not doing itā€ as I stood there another 10 minutes waiting for my drink. This same staff member repeatedly stated she didn’t want to be at work and should have stayed home.

Atmosphere: 1

Service: 1

Zhanelle Murph

Customer service so bad ! Young lazy ladies .

Atmosphere: 1

Food: 1

Service: 1

Dhruv Parikh

rude white lady with glasses

Chloe Friess

Waited in the drive through line at 5:30am for over 10 minutes and didn’t even order. There was only one or two other people in the drive thru and inside.

Service: 1

Darbis Barreda

Waited 30min on drive throu every morning for 4 days in a row with horrible costumer service till I finally decided aint coming back, horrible location to shop dunkins fam.

Atmosphere: 2

Food: 1

Service: 1

Evelyn Mulet

They don’t know how to make food. I’ve received amazing service in the Lehigh one they have always been great.

Shannon Schaffer

Ordered an iced latte, and when they handed the drink, it had no ice in it. Asked for ice and the cashier said ice cost $.50 if I want extra ice. A mouthy lady from the back came out saying that I ordered an iced latte with no ice and that’s what I get.

Food: 1

Service: 1

camila suescun

Got a bangle with cream cheese , the bangle was already spread with cream cheese barely had any seems like they only put half of it.

Food: 1

Addison Glen

This is honestly the worst dunkin I have ever been too, I got the bagel minis and they had a burnt smell and taste to them. Then I got a donut, was hard as a rock with no flavor. Drink wasn’t good either. Don’t recommend, save your money.

Atmosphere: 1

Food: 1

Service: 1

Kellie Kauffman

Sweet tea tastes like sugar water

Toni Olguin

Team is very friendly, especially Ashley. She never misses a beat and is always very welcoming every time i've gone there. Very professional employee!

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