Dunkin'
5611 Six Mile Commercial Ct, Fort Myers
(239) 245-8568
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Ita was amazing with our complex order this morning! She handled it with grace and was so nice to our kids that they talked about her the entire ride to school! A+ employee you guys have with her!!!!
Service: 5
Sloppy Service and Presentation, Giggling Workers while trying to order.
Atmosphere: 2
Food: 2
Service: 2
The lady wit the glasses has a rude demeanor she asks like she better then others jus all n all would not recommend coming inside to dine
Atmosphere: 2
Food: 5
Service: 1
I gave this DD a 1 star because its unsanitary and the employees does not understand English. First incident. I was speaking to an employee via speaker. I asked for the $6.00 Meal Deal. With my Iced coffee and asked for the American Cheese to be substituted for White Cheddar Cheese. The employee said its a bacon egg and cheese we don't do cream cheese. So i repeated WHITE CHEDDAR CHEESE. Employee still didn't understand. So i told her its fine I’ll talk to you at the window. Then i asked for the New Chipotle sauce to be added to the side. The woman stated they don't carry Chipotle sauce. I stated “so why are you advertising the New chipotle sauce on their screen” crickets… so i told her its fine ill talk to her at the window. 2ND INCIDENT: drive up to the window. Told her my sandwich its substitute the yellow cheese for the white cheese. She understood now, i WATCHED her pull apart my sandwich WITHOUT GLOVES. And took off everything so she can cook my sandwich with white cheese. Listen, i watched her take money at the window, and she didn't wash her hands and STILL touched my sandwich without gloves. I left. I gave back my drink and left. That was really gross. I know now NOT to come to this DD. Please do better. Thank you
Atmosphere: 1
Food: 1
Service: 1
Service is always great. Staff are always quick and syeafmdy on their feet to get your orders done efficiently. Always friendly.
Atmosphere: 5
Food: 5
Service: 5
Ann is the best Barista I have ever been served by! Great job Ann!
Atmosphere: 5
Food: 5
Service: 5
Okay,don’t get me wrong i love dunkin but WHOEVER put straight JELLY donuts in my munchkin assortment deserves a talking to. I understand that i ordered a mystery assortment but who gets ALL jelly?? please hesitate grabbing those donuts again, love you guys xoxo🩷
After paying for the order they don’t even want to make it. It was clear is a dozen donuts and four plain bagels. The manager there arguing with employees and customer waiting long for the order. Poor management!
Stopped here on a road trip and got our breakfast in record time. Great, kind staff and very efficient.
So I work very close to this location and I have finally have had enough and it's has happened multiple times now that I had to leave this review. They rejected my scanning and I wasn't able to use my rewards. I've ordered the bagle sandwich and they put 1 piece of bacon on it and just a very cheap place. It's a shame that I would rather go to mcdonald's or Wendy for breakfast. I hate leaving bad reviews. But until they can make up for all the times I came to work and was disappointed I will take down my review.
Restaurantji Recommends
Ordered a chicken bacon croissant and got this burrito egg thing def not what I ordered
The employees here are amazing and friendly. Quick service with a smile and great energy. The coffee was made perfectly and the food was good.
What a great new staff. Okay let me just s thank you to the staff. On my way to work in the morning I usually stop in get my coffee they are very friendly smiling n my coffee has been amazing n my food too. So happy 😁 lets keep up this great work n this morning staff!! You
This dunkin solidified my stance on Dunkin. I will continue to not come here.
To be honest, I keep giving this Dunkin location a shot because it is convenient for me, but I regret it just about every time. I don't think they replace the water in their oven because everything hot comes out with a certain musty dirty taste that you don't get at other locations. Coffee is meh too. I rolled up at 5:30 the other morning and seemingly got reheated old food from the night before ... yuck. I don't like to make problems for fellow service industry workers, but I also want to let others know to avoid this spot, it's been consistently bad for years. Any other location in the area has provided delicious fresh food and coffee. Of course it all comes frozen at every store, but that's the thing, it's hard to get wrong... but I agree with other comments that this location likes to cut corners, management probably doesn't care.
Food: 1
Service: 4
Recommended dishes: Croissant
Loading...