Had a reservation from over a week ago and it was the most horrible experience Server was non existent Al the tables around us had the same problem The shrimp came out like leather so over cooked We had a person come to our table and say she was the server and bartender so asked if we could do all at the same time We never got silverware to eat with, when the food finally came out. We had to ask several, they all had such horrible attitudes It was absolutely burden to eat there and I am speaking as a former server, bartender and flight attendant I tried to contact someone from corporate, but you can't fill out the forms It won't let you fill in the location Just a scam all the way around The shrimp was so overcooked, just disgusting!
Parking: you have to pay for parking if you can't get into their lot
Atmosphere: 1
Food: 1
Service: 1
Bob Coates
Upon arrival hostess advised of a 1 hour wait even with my reservation. I understand it was very busy, another customer complained she advised “ im not getting anything extra for this I don’t get tipped out anyone who wants my job can have it “ people next to me at 4:40 pm told manager they had a 3:45 reservation he sat them immediately even though I had a 3:30 reservations. Waitress came quickly when we did get a seat and took our order food came in a reasonable time. Never saw the waitress again. When I was finally able to get her attention I asked for a coke and for the pie that came with the dinner she came back with one piece of pie for two of us. The food was very good staff however made the entire experience miserable. I would loose the smart ass hostess TODAY the waitress was overworked but not my problem. Same problems occurred last year management should learn from this or find a new management
James Green
I realize it’s Christmas, yet the hostess asked when I made my reservation, why? Is that relevant? Sour puss on her face and her greetings r just poor, hopefully the rest of the staff r better
lester bermudez
China China China !!!! The Bartender/Server/Host!!! Thank you for your service … Definitely will Coming back !!!
Atmosphere: 5
Food: 5
Service: 5
Patricia Gamboa
Over price
Manny Ratliff
Had a work party here. Great little room away from the rest of the restaurant with "buffet" style food spread. All the food was well prepared and tasted great.
Atmosphere: 4
Food: 5
Service: 4
chad elam
Such a great meal and the service was top notch!!!
Atmosphere: 5
Food: 5
Service: 5
Douglas Davis II
If you haven't been since the remodel I highly suggest you check it back out the general manager Dru and his staff run that operation like a tight ship love the atmosphere will be going back just watch my homegirl when Wheel of Fortune tonight in the most awesome atmosphere with amazing people
Atmosphere: 5
Food: 5
Service: 5
Sharon Fineman
Food was good. Huge portions will taste good tomorrow. DH liked the soup. I enjoyed the Sangria. Glad we came
Atmosphere: 4
Food: 4
Service: 4
Summer Y
Fresh & scrumptious seafood, delicious drinks, friendly staff & fantastic views on the water.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Shrimp, Appetizer Sampler, Crab Legs, Fried Seafood Platter, Stuffed Mushrooms, Lobster Tail, Crab Cake, Fish and Chips
Amazing food, great views, and wonderful customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
Tony Bifulco
Antoinette was attentive before, during and at the end of our lunch at Joe'sCrabShack. The food was great and the food was served hot and timely.
Atmosphere: 5
Food: 5
Service: 5
Carl Mckay
The bartender was amazing. Everything was awesome. Great water views. Just perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Coconut Shrimp, Burger
Maxine Perry
I ordered the fish & chips, it was dry on the inside & greasy on the outside. My friend ordered snow crabs & got a lower class crab. We tried to eat it but couldn't. The server was involved with the table down from us (her friends or family) totally ignored us. Had to wait for refills & our check. Had to call out to her for the check. Was on a small trip & wanted something good to hold me over on my plane ride. Ended up hungry on the ride back. Won't be back.
Parking: Free parking lot.
Atmosphere: 5
Food: 2
Service: 1
Jordan Adams
Great crab I haven't every had anything other than some sort of crab bucket, the Joe's BBQ flavor on the king crab bucket is my favorite. Always solid service and no better atmosphere than being covered in crab!
Had a reservation from over a week ago and it was the most horrible experience Server was non existent Al the tables around us had the same problem The shrimp came out like leather so over cooked We had a person come to our table and say she was the server and bartender so asked if we could do all at the same time We never got silverware to eat with, when the food finally came out. We had to ask several, they all had such horrible attitudes It was absolutely burden to eat there and I am speaking as a former server, bartender and flight attendant I tried to contact someone from corporate, but you can't fill out the forms It won't let you fill in the location Just a scam all the way around The shrimp was so overcooked, just disgusting!
Parking: you have to pay for parking if you can't get into their lot
Atmosphere: 1
Food: 1
Service: 1
Upon arrival hostess advised of a 1 hour wait even with my reservation. I understand it was very busy, another customer complained she advised “ im not getting anything extra for this I don’t get tipped out anyone who wants my job can have it “ people next to me at 4:40 pm told manager they had a 3:45 reservation he sat them immediately even though I had a 3:30 reservations. Waitress came quickly when we did get a seat and took our order food came in a reasonable time. Never saw the waitress again. When I was finally able to get her attention I asked for a coke and for the pie that came with the dinner she came back with one piece of pie for two of us. The food was very good staff however made the entire experience miserable. I would loose the smart ass hostess TODAY the waitress was overworked but not my problem. Same problems occurred last year management should learn from this or find a new management
I realize it’s Christmas, yet the hostess asked when I made my reservation, why? Is that relevant? Sour puss on her face and her greetings r just poor, hopefully the rest of the staff r better
China China China !!!! The Bartender/Server/Host!!! Thank you for your service …
Definitely will Coming back !!!
Atmosphere: 5
Food: 5
Service: 5
Over price
Had a work party here. Great little room away from the rest of the restaurant with "buffet" style food spread. All the food was well prepared and tasted great.
Atmosphere: 4
Food: 5
Service: 4
Such a great meal and the service was top notch!!!
Atmosphere: 5
Food: 5
Service: 5
If you haven't been since the remodel I highly suggest you check it back out the general manager Dru and his staff run that operation like a tight ship love the atmosphere will be going back just watch my homegirl when Wheel of Fortune tonight in the most awesome atmosphere with amazing people
Atmosphere: 5
Food: 5
Service: 5
Food was good. Huge portions will taste good tomorrow. DH liked the soup. I enjoyed the Sangria. Glad we came
Atmosphere: 4
Food: 4
Service: 4
Fresh & scrumptious seafood, delicious drinks, friendly staff & fantastic views on the water.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Shrimp, Appetizer Sampler, Crab Legs, Fried Seafood Platter, Stuffed Mushrooms, Lobster Tail, Crab Cake, Fish and Chips
Restaurantji Recommends
Amazing food, great views, and wonderful customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
Antoinette was attentive before, during and at the end of our lunch at Joe'sCrabShack. The food was great and the food was served hot and timely.
Atmosphere: 5
Food: 5
Service: 5
The bartender was amazing. Everything was awesome. Great water views. Just perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Coconut Shrimp, Burger
I ordered the fish & chips, it was dry on the inside & greasy on the outside. My friend ordered snow crabs & got a lower class crab. We tried to eat it but couldn't. The server was involved with the table down from us (her friends or family) totally ignored us. Had to wait for refills & our check. Had to call out to her for the check. Was on a small trip & wanted something good to hold me over on my plane ride. Ended up hungry on the ride back. Won't be back.
Parking: Free parking lot.
Atmosphere: 5
Food: 2
Service: 1
Great crab I haven't every had anything other than some sort of crab bucket, the Joe's BBQ flavor on the king crab bucket is my favorite. Always solid service and no better atmosphere than being covered in crab!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Crab Pot, Snow, Queen, King, Crab Legs, Snow Crab
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