KFC
12250 S Cleveland Ave, Fort Myers
(239) 936-1020
Recent Reviews
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Chicken is always fresh and the workers are super nice and easy going.
Atmosphere: 5
Food: 5
Service: 5
Staff don’t have a telephone
Service: 1
Horrible experience there chicken looked horrible soggy the food was not warm definitely not worth spending $30 on soggy chicken. Corporate needs to come in and show these people how it needs to be done correctly instead they just going down the drain.
Atmosphere: 3
Food: 1
Service: 2
First time here and I have to say I was impressed. The place is exceptionally clean. I’m honestly not sure why there are complaints in some of the reviews—people will always find something to criticize. Based on my experience, I would definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
At 10:30 no chicken and they close at 11 it’s a fast food chain they can do better!!!!
My chicken sandwich was good but it looked like they slapped it together. It isn't like they were packed. I'll try them again, hopefully the next maker will take time to organize the mayo.
Atmosphere: 3
Food: 2
Service: 4
Ordered 3 tender meal after finding out that this kfc does not have any of the promotional deals on the website. Charged over $14 for this. I wasnt given the total until I got to the window. I was given no plastic wear and no receipt. After i got through, i ordered the same thing on the website and it was less expensive. I could have gotten a lot more for my money elsewhere. Won't go back to this location. Untrustworthy...
Atmosphere: 2
Food: 4
Service: 1
I order white meat got dark meat and then no one anwered the phone so I had no dinner
Atmosphere: 1
Service: 2
Darrel was super nice and super efficient with our mobile order!!!!
Atmosphere: 5
Food: 5
Service: 5
Girl at drive thru was MISERABLE! Soda had zero flavor, it was just soda water without the syrup...they should know it needs to be taken care of. Nasty. Food was good. Won't return to this location again.
Restaurantji Recommends
Lydia and Corina KNOW customer service! I ordered a dinner online and received my confirmation so I headed out to get my comfort food after having my doggie pass away earlier that afternoon. Once I arrived we realized they never received my order. We checked my confirmation and ALL info was correct especially store location. We all were confused and I never got mad as I was too sad and I understood modern technology and its failures at times. Lydia gave me a phone number to call for KFC to try and atleast get a refund. The 2 women that I talked to on the phone were wonderful and we were done. Well the next day I get a call from Lydia at the restaurant and she told me to come by and they were going to give me a meal...exactly what I ordered. I was stunned yet so grateful! I just got my food and Corina waited on me. She was extremely kind and nice and gave me my meal plus a lil dessert 😋 It ended with us shaking hands and smiling.
Folks....im older and how all if this was handled was TRUE CUSTOMER SERVICE & Im very thankful. ❣️
Atmosphere: 5
Food: 5
Service: 5
Horrible service ordered a bunch of food missing stuff only gave me 3 cheese things in a box.Well, I don't know why the hell that is only 3 in a box.. biscuits were neber added to thenorder after them asking me how many i wanted.French fries are cold food was cold went to get food for my wife an children.. $31 dollars down the drain.. food was trash i will never refer anyone to this location
Food: 1
Service: 1
Absolutely disgusting slimy no breading never again
Atmosphere: 1
Food: 1
Service: 1
I haven't stepped into a KFC in years I was stuck in traffic and hungry I stopped in only to find disgruntled employees of frustrated cashier who was not too happy to see a customer. And to top it off I paid $9 for a bowl that was to include chicken corn mashed potatoes and gravy and the chicken was so old and chewy I had to literally throw it out this remind me why I haven't been there in so many years stay away
Atmosphere: 1
Food: 1
Service: 1
We did 6 minutes until someone acknowledge I was there it was actually 6 minutes and 13 seconds cuz I caught it
Atmosphere: 1
Food: 1
Service: 1
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