Good service, immediate attention and quality, comfortable
Atmosphere: 5
Food: 5
Service: 5
Jim Copp
Car dealer for Nissan. Not pleasant to have them chase you.
Bubba Fatas
Chicken was pretty much skin and bone!
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Fried Chicken Mashed Potatoes with Gravy, Cole Slaw
Anthony Mangiero
The mac and cheese was dry, but not bad.
Atmosphere: 3
Food: 4
Service: 4
A Guy
They screwed our order up and I called 3x finally got a person, who said to me they want to correct the problem. I told them I had hurt my back and getting in and out the car was difficult which is why I went thru the drive thru. I then thought well it's only 2 block I'll send my son up. The same lady lied to him and told him no one had called???
Wth?!? I call again phones off the hook so I get in my car hurt my back to have her lie to my face saying he never came thru. THESE ARRE THE PEOPLE MANAGING THE STORE??? TOTAL BS, STOP LYING TO PEOPLE JUST FO YOUR JOB! I'm normally so nice to fast food people I've been in that position but these types ruin it for everyone.
Atmosphere: 1
Food: 2
Service: 1
Haley blablabla
Extremely slow. I have a 30 min lunch break, I pre-order the food to be ready when my break starts. The app shows it ready and it's never ready when it's supposed to be. I didn't get to eat lunch, because my break was up by the time I got back to the office. They never complete the orders on time.
Food: 5
Service: 1
Tom Mixon
I really love the $5 tender box, the tenders are all white meat and cooked the original way . Excellent value
Atmosphere: 5
Food: 5
Service: 5
Ana Rivero
Today, Wednesday, November 27, 2024 at 8:30 pm, my family and I went to eat and the big surprise was that they did not have chicken, they told me to wait about 20 minutes. Well, I'll tell you three more clients left. A place where they only sell chicken and didn't have any,
Ally Rosen
It was a bit of a wait for fast food
Atmosphere: 2
Food: 3
Service: 4
Barbara Mckoy
A bunch of Haitian works here can't understand the language the Indians Manager has an attitude but I haven't been here in years could be different but I doubt it
Found a piece of turquoise hair in my sandwich, I ate most of it and pulled the hair out the last bit I took. Never again
V Hall
I am another one that left without ordering .The person (man) inside made me repeat myself a million times .When I drove up he laughed at me when I asked for two ribs and two wings.He said he never heard of rib pieces at KFC before .Needless to say that was unbelievable to be treated so poorly !
Service: 1
Cesar Cedeño
Bad attention
Mike McGuigan
I ordered a take out meal for me and my 8 year old daughter at 5:56 pm inside the KFC store at 12250 South Cleveland Ave in Fort Myers. Ticket number 3699. I saw 6 customers all standing around waiting for food. After watching the 2 workers in the kitchen for a few minutes, even though they were working at a snails pace and had an attitude like they didn't care, I could see that they needed help and this was going to take a while to get my food. There were 2 managers sitting at a booth in the dining area not helping. I could tell they were managers because of their checkered shirts. After 10 minutes, the managers got up from their booth, (break time probably over) went behind the counter, clocked in with a fingerprint, and then both walked into an office and closed the door. I waited 25 minutes total. After deciding that I was going to leave without my food, I waited another 5 minutes for ANYONE to come back to the front counter so I could get a refund. After waiting another 5 minutes, I had to leave the restaurant without my food or a refund. I could not wait any longer as I had to get my daughter across town to a school event.
The next day I called the store to get a refund. I spoke to a women named Michelle. She told me that I could not get a refund without coming back into the store. I told het that I lived over an hour drive away and was not in that area very often. I was not going to drive an hour for a refund of $17.75. I asked to speak with a manager. After a few minutes on hold, Michelle came back on the phone and told me that SHE had spoken with the manager (Nicholas) and he confirmed that I could not get a refund unless I drive all the way back to the store. This is completely unacceptable!!! I am in the restaurant business and I know how we treat our guests and it's not like that at all! Not that I am even looking for something more than a refund, but they didn't even offer a coupon or gift card or anything for my troubles.
Colonel Sanders would be rolling in his grave!
Atmosphere: 1
Food: 1
Service: 1
Jacob McDowell
GOT MY WHOLE ORDER WRONG BE SURE TO CHECK BAGS . AND THEY WONT GIVE YOU A VOUCHER FOR NEXT TIME IF ORDER IS WRONG .
Good service, immediate attention and quality, comfortable
Atmosphere: 5
Food: 5
Service: 5
Car dealer for Nissan. Not pleasant to have them chase you.
Chicken was pretty much skin and bone!
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Fried Chicken Mashed Potatoes with Gravy, Cole Slaw
The mac and cheese was dry, but not bad.
Atmosphere: 3
Food: 4
Service: 4
They screwed our order up and I called 3x finally got a person, who said to me they want to correct the problem. I told them I had hurt my back and getting in and out the car was difficult which is why I went thru the drive thru. I then thought well it's only 2 block I'll send my son up. The same lady lied to him and told him no one had called???
Wth?!? I call again phones off the hook so I get in my car hurt my back to have her lie to my face saying he never came thru. THESE ARRE THE PEOPLE MANAGING THE STORE??? TOTAL BS, STOP LYING TO PEOPLE JUST FO YOUR JOB!
I'm normally so nice to fast food people I've been in that position but these types ruin it for everyone.
Atmosphere: 1
Food: 2
Service: 1
Extremely slow. I have a 30 min lunch break, I pre-order the food to be ready when my break starts. The app shows it ready and it's never ready when it's supposed to be. I didn't get to eat lunch, because my break was up by the time I got back to the office. They never complete the orders on time.
Food: 5
Service: 1
I really love the $5 tender box, the tenders are all white meat and cooked the original way . Excellent value
Atmosphere: 5
Food: 5
Service: 5
Today, Wednesday, November 27, 2024 at 8:30 pm, my family and I went to eat and the big surprise was that they did not have chicken, they told me to wait about 20 minutes. Well, I'll tell you three more clients left.
A place where they only sell chicken and didn't have any,
It was a bit of a wait for fast food
Atmosphere: 2
Food: 3
Service: 4
A bunch of Haitian works here can't understand the language the Indians Manager has an attitude but I haven't been here in years could be different but I doubt it
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Found a piece of turquoise hair in my sandwich, I ate most of it and pulled the hair out the last bit I took. Never again
I am another one that left without ordering .The person (man) inside made me repeat myself a million times .When I drove up he laughed at me when I asked for two ribs and two wings.He said he never heard of rib pieces at KFC before .Needless to say that was unbelievable to be treated so poorly !
Service: 1
Bad attention
I ordered a take out meal for me and my 8 year old daughter at 5:56 pm inside the KFC store at 12250 South Cleveland Ave in Fort Myers. Ticket number 3699. I saw 6 customers all standing around waiting for food. After watching the 2 workers in the kitchen for a few minutes, even though they were working at a snails pace and had an attitude like they didn't care, I could see that they needed help and this was going to take a while to get my food. There were 2 managers sitting at a booth in the dining area not helping. I could tell they were managers because of their checkered shirts. After 10 minutes, the managers got up from their booth, (break time probably over) went behind the counter, clocked in with a fingerprint, and then both walked into an office and closed the door. I waited 25 minutes total. After deciding that I was going to leave without my food, I waited another 5 minutes for ANYONE to come back to the front counter so I could get a refund. After waiting another 5 minutes, I had to leave the restaurant without my food or a refund. I could not wait any longer as I had to get my daughter across town to a school event.
The next day I called the store to get a refund. I spoke to a women named Michelle. She told me that I could not get a refund without coming back into the store. I told het that I lived over an hour drive away and was not in that area very often. I was not going to drive an hour for a refund of $17.75. I asked to speak with a manager. After a few minutes on hold, Michelle came back on the phone and told me that SHE had spoken with the manager (Nicholas) and he confirmed that I could not get a refund unless I drive all the way back to the store. This is completely unacceptable!!! I am in the restaurant business and I know how we treat our guests and it's not like that at all! Not that I am even looking for something more than a refund, but they didn't even offer a coupon or gift card or anything for my troubles.
Colonel Sanders would be rolling in his grave!
Atmosphere: 1
Food: 1
Service: 1
GOT MY WHOLE ORDER WRONG BE SURE TO CHECK BAGS . AND THEY WONT GIVE YOU A VOUCHER FOR NEXT TIME IF ORDER IS WRONG .
Atmosphere: 1
Food: 1
Service: 1
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