McDonald's

13741 N Cleveland Ave, Fort Myers
(239) 997-1367

Recent Reviews

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Mickey Mouse

So the rewards Big Mac went from 4500 to 6000 over night I don't think McDonald's doesn't want to help nobody just make all the money you can huh seems like the prices go up about every week what's up with that McDonald's

Nathan Byrne

I ordered a sandwich and sat at the window for ten minutes. No employee came and spoke to me. So I went inside and staff was rude.

Atmosphere: 1

Food: 1

Service: 1

WillZpi Z

The trans they have working at the window dropped my atm card. I had to reposition my vehicle get out and hand it to them. I noticed a quarter and a nickel on the ground that obviously went to the Ronald McDonald fund box. This cashier claimed it was theirs. I reported this to the manager. An employee stealing from the donation box is as low as it gets. I will be going to a different McDonalds from now on.

Service: 1

Recommended dishes: Cheeseburger, Happy Meal

Mrs Peterson

Do not go here! Take the extra drive a little north or a little south and get people who are competent to do their job. I was forced after having major surgery to into the counter to pick up my app order. Even though I set it for drive thru. Just to be sitting there for 25 mins with them talking about how many Oreos belong in their McFlurry and then to tell the only person working to put ice on the machine in the lobby! Then there wasn’t one thing right about the order. And after using the excuse they were waiting for fries, they left out an entire fry order. The little white woman manager is a joke! And extremely unprofessional. She was talking about me right in front of me to con workers. I wish I wasn’t medicated and would’ve recorded the interaction because this entire ordeal gave me a reason to pray for society!

Atmosphere: 1

Food: 1

Service: 1

Juan Duarte

It happened at 11 at night and the manager gave us terrible attention, making us go around twice to get back in line to wait for the food instead of letting us park, we asked for snow and she never gave it to us, she just closed the window, annoying, I think she doesn't like her job

Atmosphere: 1

Food: 1

Service: 1

Arlen Palacio torres

Good and very fast

Atmosphere: 5

Food: 5

Service: 5

Victoria Estrada

Alyssa the manager deserves a raises... She was so sweet, helpful and fast! 🤯

Atmosphere: 3

Food: 3

Service: 5

corrie przybylski

The staff here is so friendly. And their service is very quick. It seems like they enjoy their job which is nice to see.

Atmosphere: 5

Food: 4

Service: 5

Francisco Duarte

They had me wait for 45 minutes on my kids breakfast and when I asked for a refund they made me wait an additional 10 minutes this place needs an evaluation

Atmosphere: 1

Food: 1

Service: 1

Cheryl Thomas

Such an improvement from a year ago to this year! Staff is friendly and personable. Food was fast AND hot.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Fries, Mcchicken, Cheeseburger, Mcdouble, Chicken Mcnuggets, Fish Fillet Sandwich, Happy Meal, Big Mac

Juliette

Very nice drive thru staff, food is prepared very well.

Pamela Decker

Wemt through drive thru, ordered 1 bacon egg n cheese biscuit was told it would b a minute and it was wayyy longer then when I received it the biscuit was not cooked all the way through. Very disappointed

Food: 2

Service: 3

Ollie Gentry

This store was a mess. We ordered 2 sausage egg and cheese mcmuffins. The package was right, but inside was egg, ham, and cheese. We were the only ones in line. Did not realize their mistake until we got home. Went back at 11:20, and they said they couldn't redo the order because they put the breakfast stuff was put away. Even though the breakfast cutoff is 11 am. We were tgere at 11:15...WTF? Is there a time lock vault with sausage in it? Plus, when we went back in, they ignored us for 15 minutes. Tried calling..no answer. Tried calling corporate and disconnected. GO MCDONALD'S!

Atmosphere: 1

Food: 1

Service: 1

Vincent Cataldo

It was ok there was a spill on the floor where I was it took them almost 20 minutes to get to it took the manager or was in charge with a yellow vest to damand the cleaner to without saying please or thank you being in charge or something she should've grabbed the mop

Atmosphere: 3

Food: 5

Service: 5

Carrie Dillon

Managers are very rude and if you don’t speak Spanish you will not receive great customer service something needs to be done about this location food always cold the only hot is the ice cream when the machine is working employees are not friendly but I guess the get it from their management piss poor location

Atmosphere: 1

Service: 1

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