McDonald's

18500 Summerlin Rd, Fort Myers
(239) 245-8996

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Recent Reviews

I ordered two days ago, April 30th, and saw that the chocolate chip frappe is back with a twist so I decided to add it to my meal. At the second window the lady gave me my order and when she handed me the frappe I just looked at it kind of confused. It just looked like a regular frappe with a few chocolate chips on top. So I asked her isn’t it supposed to have chips inside? And she argued with me that it’s just half mocha and half caramel without chips. So I showed her the...
Store could not make a strawberry shake for us due to a broken machine. Older woman on the drive through window made us feel like it was our fault they had a broken machine. She then grumbled about having to give a refund because I ordered through their app. After some running around inside, they told us to park. A few minutes later, she came outside, slapped down cash, and had the most insincere thank you for our patience greeting in the history of McDonalds ever. We won't...
Mcdonalds has to realize that customer service goes down when they replace human cashiers with machines. Stop doing this just to cut back on expenditures. Maybe you should give your patrons 15% discount for using your machines!

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