Palm Court Bakery

17260 Harbour Pointe Dr, Fort Myers
(239) 466-4000

Recent Reviews

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Brenda Schulpius

Fire Alyssa Stander NOW. You will be losing quite a few reservations..

Jamie L. Irvin

We decided to enjoy a little staycation for my birthday & chose Sanibel Harbour Resort — boy am I glad we did! Beautiful room, outstanding service, two pools and a large hot tub which was relaxing in the evening! The balcony facing the ocean with the fountain sounds from the pool was perfect for my morning Bible study. Love the coffee shop downstairs and the fact that there are restaurants available on site. Will definitely come back!

Lisa Murphy

My husband & I stay at this property at least once a year & although it is a rather large property it feels safe & secure at all hours. This is entirely due to their security staff. Or 1 of their security staff! His name is Scott. Scott is absolutely a huge asset to their security team! He is a body builder & looks very (very) intimidating…until you speak with him. He is very kind, soft spoken & has a heart of gold! Great job Scott! 🌟 I’ll be sure to get a picture with the huge teddy bear when we return for our next visit!

Terri Caldwell

Beautiful enjoyable place and I love seeing Evelin this morning at breakfast. She was here at my last stay wonderful to have long lasting people that are dedicated to your resort.!!!

Stacy Grant McNally

If you would like to waste your money this is the perfect place to stay. Housekeeping needs an overhaul, carpets and most of resort is dirty.

billn635

I used suite night points for an upgrade. Easy friendly check in be prepared for a half hour ride from airport however if you're using Uber or Lyft. Ended up in a high floor corner suite in the Captiva building just ended up working out well for the view and quietness in the evening. This building also has its own swimming pool which is more private than the main building. It has a view of the causeway to Sanibel and the harbor area. Be prepared in the morning if you think you're going to go out to the island the traffic starts at 5:00 a.m. and doesn't stop until about noon with construction traffic headed out and then in the evening about 4:00 it starts coming back and goes till 7:00. The spa is not reopened yet there's still some work to do to finish cleanup from the storms on the property. The golf cart drivers get high marks for their quick and friendly service anytime they will take you from the main Hotel to the Captiva building and back. Was there for a conference and had several conference meals which were just fine. Fun bar scene. I'll end with the team here is doing all they can to keep everybody happy and comfortable while they work hard to bring everything back to 100%.

johnnM8085NC

I return to this resort over the last 15 years for business. It continues to decline. The Elevators don’t work and the house keeping is beyond poor. Despite offering a generous tip and asking for extra towels and wash clothes, the staff doesn’t comply. Also the floors are dirty after house keeping comes to clean. I have had to call each day to request items missing in the rooms including, shower items empty, more towels and dirty floors. The concierge lady has ZERO clue on helping you. She she is retired and should stay retired. This has ZERO to do with the Hurricane that came through last year. If you can’t run a hotel properly, you should close your doors. This is an embarrassment for the Marriott collection. I will reconsider coming here again.

MaureenM645

There is a terrible stench coming from the drains in the restrooms on the second floor that staff do not seem to know how to resolve. The front desk referred us to the banquet manager who indicated Engineering was notified. Two days later, no resolution. For health reasons, it is important for Marriott to identify the origin of the stench and to notify guests and staff of possible exposure to toxins.

687katyr

We just attended a wedding at the resort - and the staff was incredible! Every interaction went above and beyond. I wish I could recall everyone’s names - but we spent a lot of time at the pool and pool bar, and Asta was incredible! So friendly!!! Am incredible resort but the staff really made the experience that much better!

msdet1529

Nice stay at the Sanibel tower where the restaurants are located. Captiva tower is down the property where you can drive and park there. 24 hr shuttle is present to rake you back and forth with no charge. Nice comfy room and two large pool areas with their homemade beach that over looks the bay/river. All the pool lounge chairs and umbrellas are brand new. Everything got destroyed by Hurricane Ian a year ago today on 9/28/22. Flood waters rose up and over the pool and into the first floor. Plenty of water damage but it was all redone, repainted, replaced, and new cosmetic work done. Dinner at Charlies sports Cabana bar was nice and inexpensive and good place to watch a game and eat at the bar. Breakfast was at the Tarpon room which was good and buffets on weekends only. We will be back!!! ?️?️?️?️?️?️

claired376

We only spent a couple of nights here but the location was amazing and our room had incredible views. The pool was lovely and so was the food at the restaurant. All the staff couldn't be more helpful and were very friendly. Would definitely recommend it and would stay again. The complimentary laundry room was a bonus as we had been travelling about.

Kathleen G

Wow! Exceptional staff and 5 star service. Special thanks to Nick, Kader and Carl for working with our daughter to make our 50th anniversary incredibly special. Room comfy & spacious, Food and drinks delicious. We will definitely return.

ALB82

We have stayed here at Sanibel Marriott many times over the years, and the place holds a lot of wonderful memories for our family. We were there in July ‘22, and the area suffered immense damage due to Hurricane Ian in September ‘22. We went again most recently over July 4th weekend. It is still being worked on in areas, so please bear that in mind and show some understanding that the owners and staff are putting their all into ensuring us guests have a memorable stay. Rooms are clean, staff is friendly and it was so nice to see a lot of familiar faces. I would highly recommend for a couples weekend or family holiday!

dmb123456789

Great resort and the service, cleanliness, food and the beverage couldn't be better. Although the resort doesn't have beach, they still have a pool with sand surroundings that makes you feel like you are on the beach right by the inter-coastal.

Demirjian

Recently returned from a great stay at Marriott Sanibel Harbour. This hotel suffered significant damage from Hurricane Ian but is just about up and running. Spent a lot of time by the pools, always plenty of chairs available, even on a Saturday. It was a great place to relax and rewind for a few days. This hotel has some really great staff - the bar service at the pool was among the most efficient I’ve ever experienced, special thanks to the female server, I believe her name was Jess but cannot remember for sure. The woman at the gift shop was very helpful, and the valet guys, especially the guy from RI, were a hoot as well! Didn’t make it to the steakhouse, but the other two restaurants were great. Nearby Bimini Bait Shack was also a great spot. Enjoyed very easy access to Sanibel and Captiva - the chairs provided by the hotel are in need of replacement, but they were complimentary. PS - Stay in Sanibel tower for sure!

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