Papa Johns Pizza

Hi I ordered some pizza when it got it it was cold. So I called the restaurant and the boss was very rude to me. I bought some cheese and they gave me garlic sauce. I just want my pizza to be re made and re delivered to me.

Atmosphere: 1

Food: 1

Service: 1

Update: Fool me once shame on you, fool me twice shame on me.
I got a call from a manager today 6/6/23 after reading my review, and offered free pizza and wings next time I call in. So I called, my mistake. Told I could get a free pizza so I ordered. (driver later told me 2 pizza and wings was my credit on something he read) Driver arrived 5 min after I was told ( 1 hour because it's busy, not season anymore and a Tuesday night, but OKAY??) When the Driver arrived he asked me for payment. WAIT WHAT? He had to call the store (that's another cluster FU@@) Had to go through the call center... meanwhile my lukewarm pizza is now getting cold. I finally called the number that called me offering me the credit and talked to the managers wife and she told the driver something and yes... Now I can have my free now COLD pizza.

Still waiting for pizza ordered almost an hour ago... called... on it's way... hope it's not cold like the last time... I am over it. No more. I WILL JUST ORDER TAKEOUT FROM 2 MEATBALLS.

Ordered a gluten free pizza due to having celaic disease. Serious effects if gluten eaten. Got all our pizzas delivered, after eating one piece of mine I knew somthing was wrong it was not gluten free. They didn't just make a mistake either. Written in small print on the box in ink pen , " out of gluten free" people in the food industry are suppose to know about allegeies but celaic is worse than and allergy. Absolute ignorance or stupidity not sure which. Somebody needs to train their employees better, and hopeful I dont end up in hospital tonight.

Food: 1

Service: 1

Brianna was an awesome delivery driver came on time pizza was still very fresh on arrival 10/10 will recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

Just ordered from here and it was the most terrible papa John’s experience I’ve ever had… the toppings were thrown onto the pizza, only covering about a third of it… the crust tasted like cardboard. No seasoning on it. Terrible! Avoid this location at all costs!

Food: 1

Not exactly awesome. Pizza is good but it took about 2 hours to get to me and when he got here the driver called me from outside and told me to come get my pizza.

Food: 4

Service: 2

Ordered on the app at 11:40pm or so, called the store at 12:57pm to see where my order was. he said that it left the store 5 minutes ago because he didn't have a driver. He said it would be here in 10 minutes. she came in at 1:22pm being very rude .

Atmosphere: 1

Food: 3

Service: 1

We ordered delivery rather than visiting the location. I ordered a pizza and then I decided since it was a delivery I would add calzone bites to make sure the order was at least big enough for delivery waited 45 minutes. The only thing that shows up the calzone bites I explained to the driver that there should’ve been a pizza. Also, she called her manager, who was very irate told me he was too busy to help me and hung up on me. I called back to see if we could resolve the problem. The only thing they kept telling me is this is all we see on our system that’s not my problem I would not recommend this place to anyone. They did a terrible job and they took a long time

Ordered the new Epic Calzone pizza, supposed to have a Ricatta blend with cheese stuffed crust. It didn't seem to have the Ricatta blend just normal stuffed crust. Very disappointing.

Food: 2

Service: 4

Pizza had very few requested toppings the first time and also the second.

Atmosphere: 2

Food: 2

Service: 3

It’s usually pretty good pizza, but tonight’s pizza had a medium length black hair laying on it. Our family all has light colored hair, and we had just opened the box. Pretty unappetizing.

Food: 1

Very excellent work by the staff

I must say that most fast food pizza places can often be a little bit of a gamble, but this one has proven to be consistent for me over the years. My most recent experience was I ordered a few pizzas for a good amount of people and they had them hot and ready very quickly! The staff was kind and courteous and this was near lunchtime. Thank you for the great service!

Atmosphere: 2

Food: 4

Service: 5

The pizza was good and as we ordered. Delivery was within the specified time. If they are longer it’s free. I say to order online.

Our order never got deprived and we could not reach out to the store. We would’ve been understanding if we could get a hold of someone, but we could not. We did not tip online because we had a $20 cash tip waiting so not if that effected our prefer delivery, but that’s not an excuse.

Atmosphere: 1

Service: 1