Recommended dishes: Double Cheeseburger and Regular Fries
Link Review
Good service, food and shakes.
Atmosphere: 5
Food: 5
Service: 5
Mandy Mena
I arrived to pick up a si.pls Strawberry shake and found EVERY employee on their cell phones. Not only were they ignoring everyone else in the lobby, but they were poorly assembling orders while wearing gloves (thank goodness) while being on social media/texting. What good are gloves if you are going to contaminate them and proceed to work without changing them for clean ones. 🤔 it took 32 minutes to get a shake, I preordered. I would NEVER be back nor recommend you waste your time
Atmosphere: 1
Food: 1
Service: 1
Robert Hibbard
While using the self-service order pad, the employee leaned in and said, "Can't you wait until the next shift comes on?" Then proceeded to toss a big handful of cherry stems on top of the shake. WTH! Needless to say, we won't be coming back to this location.
I ordered online to arrive and pick up my order and I had to sit and wait 30 minutes for them to make me a milkshake that I had already ordered 10 minutes before
Alan Turner
The restaurant was clean. Bathrooms are clean. Food was pretty good. Love the fries. Service was slow. You order at a kiosk. Of course, they ask for a tip at the kiosk which I think is ridiculous. You do all the work from ordering to picking up your food. Normally, I am what I would consider a generous tipper when a service is performed. They clearly prioritize drive through orders over eat in orders. There were three of us and we waited about 20 minutes after ordering for our food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Steakburger and Fries When They Had Table Service, French Fries, Hamburger
Cheryl Futch
Ordered a strawberry shake. It was ok. I would have liked more strawberry flavor. The employee, at the drive-thru, wasn't particularly friendly, but they might have been having a bad night.
Food: 3
Service: 3
Jess Casidy
New kiosk is a joke. I asked the man behind the counter for the juice box I ordered, he acted like I asked him to borrow money. I’ve been in here for 25 minutes waiting for chicken tenders and a burger. Absolutely ridiculous!!!!!!!!!!!!
The atmosphere was nice but I think the food was a little over salted, but the milkshakes were great
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Hamburger
Amy Neaher
Haven't been there in years. No servers but still screwed up orders
Atmosphere: 2
Food: 3
Service: 1
Jay Ambrose
We used to love Steak & Shake but the majic, service & glass milk shake glasses are gone.
Atmosphere: 1
Food: 3
Service: 1
Ashley Price
It's not what it used to be.
Atmosphere: 2
Food: 2
Service: 3
Victoria Segui
They never should've stopped the traditional wait staff service .. everything is on the kiosk now even if you eat in.. you receive ve sub par food and get nasty looks if you ask for essentials like the Red Bull you ordered as a drink or napkins when the dispenser is empty... Bathrooms were disgustingly backed up with poop and no hand soap to be found anywhere...
Great burguer, best fries and excellent price
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger and Regular Fries
Good service, food and shakes.
Atmosphere: 5
Food: 5
Service: 5
I arrived to pick up a si.pls Strawberry shake and found EVERY employee on their cell phones. Not only were they ignoring everyone else in the lobby, but they were poorly assembling orders while wearing gloves (thank goodness) while being on social media/texting. What good are gloves if you are going to contaminate them and proceed to work without changing them for clean ones. 🤔 it took 32 minutes to get a shake, I preordered. I would NEVER be back nor recommend you waste your time
Atmosphere: 1
Food: 1
Service: 1
While using the self-service order pad, the employee leaned in and said, "Can't you wait until the next shift comes on?" Then proceeded to toss a big handful of cherry stems on top of the shake. WTH! Needless to say,
we won't be coming back to this location.
Atmosphere: 1
Food: 4
Service: 1
I was craving a chocolate peanut butter shake today, so I headed to the drive thru. Ordered a #1 meal and waited in line a couple of minutes. When my food was brought out they had forgotten my shake, not only did they hurry back to make it for me but it has got to be the best made, smoothest, and creamiest shake I have ever had!!🤩 Staff is beyond friendly and helpful here. Would recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Awful service
Atmosphere: 2
Food: 3
Service: 1
I ordered online to arrive and pick up my order and I had to sit and wait 30 minutes for them to make me a milkshake that I had already ordered 10 minutes before
The restaurant was clean. Bathrooms are clean. Food was pretty good. Love the fries. Service was slow. You order at a kiosk. Of course, they ask for a tip at the kiosk which I think is ridiculous. You do all the work from ordering to picking up your food. Normally, I am what I would consider a generous tipper when a service is performed. They clearly prioritize drive through orders over eat in orders. There were three of us and we waited about 20 minutes after ordering for our food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Double Steakburger and Fries When They Had Table Service, French Fries, Hamburger
Ordered a strawberry shake. It was ok. I would have liked more strawberry flavor. The employee, at the drive-thru, wasn't particularly friendly, but they might have been having a bad night.
Food: 3
Service: 3
New kiosk is a joke. I asked the man behind the counter for the juice box I ordered, he acted like I asked him to borrow money. I’ve been in here for 25 minutes waiting for chicken tenders and a burger. Absolutely ridiculous!!!!!!!!!!!!
Restaurantji Recommends
The atmosphere was nice but I think the food was a little over salted, but the milkshakes were great
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Hamburger
Haven't been there in years. No servers but still screwed up orders
Atmosphere: 2
Food: 3
Service: 1
We used to love Steak & Shake but the majic, service & glass milk shake glasses are gone.
Atmosphere: 1
Food: 3
Service: 1
It's not what it used to be.
Atmosphere: 2
Food: 2
Service: 3
They never should've stopped the traditional wait staff service .. everything is on the kiosk now even if you eat in.. you receive ve sub par food and get nasty looks if you ask for essentials like the Red Bull you ordered as a drink or napkins when the dispenser is empty... Bathrooms were disgustingly backed up with poop and no hand soap to be found anywhere...
Atmosphere: 1
Food: 2
Service: 1
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