That lady with the flower on her head gotta go, super rude and unprofessional.
Atmosphere: 2
Food: 5
Service: 1
John Rocha
Employee Debbie that worked today, Friday the 16th at 7:00 pm told me I have to wait and literally made me wait fifteen minutes to take my order because she thinks it’s more important to make a DoorDash order instead of taking care of her customers in front of her. This is the first time this has ever happened to me and she made me feel like I wasn’t important at all. Her attitude was bad toward serving me. Maybe she was upset that she had to do a DoorDash order but this isn’t how your customers should be treated. I shop and eat at Subways all the time but the particular Subway will not be getting my business anytime soon.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Meatball Marinara
emily albanez
I was waiting with my husband to order the sandwich ?. This older heavyset lady with glasses had the worst attitude. She looked at us and said the bell ?️ was right there. “”You can ring it? “” we were still deciding on what kind of bread we wanted and we weren’t even taking that long, she walk away from us and told us to ring the bell ?️ with a Ugly attitude. So we just left.
Atmosphere: 1
Service: 1
Shantyria Jacob
I know it’s a truck stop but geesh it’s hard to get lettuce that’s not browning. I like my lettuce fresh and all other ingredients fresh. #
Atmosphere: 4
Food: 2
Service: 1
David Jaramillo
Worst customer service that I ever experienced in my life, unfortunately because I know that subway is good, but this old lady’s were literally throwing the sandwich at the counter!!
Also this is a photo of a supreme Italian b.m.t Toasted! ? insane
David Cortez
Dude with long hair saw me in line and once it was my turn to order, decides to go on a 20 minute break. 05/31 at 7pm
Service: 1
Rakesh G
Ok so let me start by saying I pass thru Ft Myers a few times a month (trucker) I normally stop at the Loves, which is two exit up... today, I decided to stop at the Pilot just cause the people are nice. Went into Subway specifically ask the lady if you have anything vegi. "Yes, we have vegi patty" ok, she got it. Another dude came behind me. I am guessing a regular cause she knew exactly what he wanted... that's cool but hr wanted Beef and I ask for Vegi she now decided to put both vegi and beef in the same tray to be toasted together there is two toasters ovens available I get being efficient is good but lady you need to learn nutrition facts what if I accepted my vegi and I had a allergic reaction to the beef then what would be the case then? These things cause people to die from allergic reactions... I denied the sandwich and moved on . It might be the last time I stopped this place... @Subway train your people right. This could be a lawsuit... ??
Atmosphere: 4
Food: 1
Service: 1
ronald lake
Fairly inexpensive and clean place that's got morning, lunch and dinner foods. Servings are generous and quick,even toasted.
Arthur Jackson
My review this time is kinda weird because the people were really nice and the service was great, but.. they gave me the wrong order. Let me explain... I ordered " The Boss". I've never had it before but I knew it was made with meatballs. What I didn't know is that it also came topped with pepperoni and melted cheese. I didn't find this out until later that evening when watching a commercial and saw how it was made. I was soooo disappointed because I was expecting more than just a regular meatball sandwich. I have the receipt still and I hope they can do something about this at any subway restaurant because I don't live in Florida.
Very sorry customer service!!! they refuse to answer the phone
April L. Garrick
Brenda at Subway wouldn't serve me at 9:54 pm. They close at 10 pm. It was only me and all I wanted was a 6 in. sub. She said the register says it's 10 o'clock already... well Brenda it wasn't 10. You could have made my sub and had been done by 10.
Atmosphere: 4
Food: 4
Service: 1
Daynor Urrecheaga
The truth is, the experience was bad for 2 main reasons: 1) I had some Subway coupons to use and the manager of the place treated us contemptuously. 2) in one of the sandwiches we found a piece of paper ?
Atmosphere: 1
Food: 2
Service: 2
gurpreet singh
I asked that girl what time you guys closed she said at 10 and it was 9:45 and she refused to take my order wth
April Garrick
Brenda at Subway wouldn't serve me at 9:54 pm. They close at 10 pm. It was only me and all I wanted was a 6 in. sub. She said the register says it's 10 o'clock already... well Brenda it wasn't 10. You could have made my sub and had been done by 10.
Love the girls that work there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
That lady with the flower on her head gotta go, super rude and unprofessional.
Atmosphere: 2
Food: 5
Service: 1
Employee Debbie that worked today, Friday the 16th at 7:00 pm told me I have to wait and literally made me wait fifteen minutes to take my order because she thinks it’s more important to make a DoorDash order instead of taking care of her customers in front of her. This is the first time this has ever happened to me and she made me feel like I wasn’t important at all. Her attitude was bad toward serving me. Maybe she was upset that she had to do a DoorDash order but this isn’t how your customers should be treated. I shop and eat at Subways all the time but the particular Subway will not be getting my business anytime soon.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Meatball Marinara
I was waiting with my husband to order the sandwich ?. This older heavyset lady with glasses had the worst attitude. She looked at us and said the bell ?️ was right there. “”You can ring it? “” we were still deciding on what kind of bread we wanted and we weren’t even taking that long, she walk away from us and told us to ring the bell ?️ with a Ugly attitude. So we just left.
Atmosphere: 1
Service: 1
I know it’s a truck stop but geesh it’s hard to get lettuce that’s not browning. I like my lettuce fresh and all other ingredients fresh. #
Atmosphere: 4
Food: 2
Service: 1
Worst customer service that I ever experienced in my life, unfortunately because I know that subway is good, but this old lady’s were literally throwing the sandwich at the counter!!
Also this is a photo of a supreme Italian b.m.t Toasted! ? insane
Dude with long hair saw me in line and once it was my turn to order, decides to go on a 20 minute break. 05/31 at 7pm
Service: 1
Ok so let me start by saying I pass thru Ft Myers a few times a month (trucker) I normally stop at the Loves, which is two exit up... today, I decided to stop at the Pilot just cause the people are nice. Went into Subway specifically ask the lady if you have anything vegi. "Yes, we have vegi patty" ok, she got it. Another dude came behind me. I am guessing a regular cause she knew exactly what he wanted... that's cool but hr wanted Beef and I ask for Vegi she now decided to put both vegi and beef in the same tray to be toasted together there is two toasters ovens available I get being efficient is good but lady you need to learn nutrition facts what if I accepted my vegi and I had a allergic reaction to the beef then what would be the case then? These things cause people to die from allergic reactions... I denied the sandwich and moved on . It might be the last time I stopped this place... @Subway train your people right. This could be a lawsuit... ??
Atmosphere: 4
Food: 1
Service: 1
Fairly inexpensive and clean place that's got morning, lunch and dinner foods. Servings are generous and quick,even toasted.
My review this time is kinda weird because the people were really nice and the service was great, but.. they gave me the wrong order. Let me explain... I ordered " The Boss". I've never had it before but I knew it was made with meatballs. What I didn't know is that it also came topped with pepperoni and melted cheese. I didn't find this out until later that evening when watching a commercial and saw how it was made. I was soooo disappointed because I was expecting more than just a regular meatball sandwich. I have the receipt still and I hope they can do something about this at any subway restaurant because I don't live in Florida.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Very sorry customer service!!! they refuse to answer the phone
Brenda at Subway wouldn't serve me at 9:54 pm. They close at 10 pm. It was only me and all I wanted was a 6 in. sub. She said the register says it's 10 o'clock already... well Brenda it wasn't 10. You could have made my sub and had been done by 10.
Atmosphere: 4
Food: 4
Service: 1
The truth is, the experience was bad for 2 main reasons:
1) I had some Subway coupons to use and the manager of the place treated us contemptuously.
2) in one of the sandwiches we found a piece of paper ?
Atmosphere: 1
Food: 2
Service: 2
I asked that girl what time you guys closed she said at 10 and it was 9:45 and she refused to take my order wth
Brenda at Subway wouldn't serve me at 9:54 pm. They close at 10 pm. It was only me and all I wanted was a 6 in. sub. She said the register says it's 10 o'clock already... well Brenda it wasn't 10. You could have made my sub and had been done by 10.
Atmosphere: 4
Food: 4
Service: 1
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