Wendy's
$ • Fast Food, Burgers
Hours:
14890 6 Mile Cypress Pkwy, Fort Myers
(239) 454-2563
About Wendy's
Customers' Favorites
Wendy's Reviews
Ratings
Menu
Hours
| Monday | 6:30AM - 1AM |
| Tuesday | 6:30AM - 1AM |
| Wednesday | 6:30AM - 1AM |
| Thursday | 6:30AM - 1AM |
| Friday | 6:30AM - 1AM |
| Saturday | 6:30AM - 1AM |
| Sunday | 6:30AM - 12AM |
Wendy's offers a mixed experience, with some employees being unwelcoming during pick-up, while others are accommodating. The food quality is comparable to McDonald's, and the manager's assistance with the app stood out as excellent service. The restaurant provides a decent fast food option with friendly staff and tasty burgers, fries, and frosties.
However, recent reviews suggest the restaurant is in poor condition, with the remote ordering kiosk being out of order, leading to long lines at the drive-thru window. The food is still good, but the overall experience seems to have deteriorated.
One reviewer mentioned an incident with the General Manager, who was reportedly cursing loudly and discussing punishing employees, which caused distress for a customer's son with Autism and Down's Syndrome. On a more positive note, another customer praised the excellent customer service provided by the cashier, Jose, who always has a friendly demeanor.
Overall, Wendy's continues to offer a mixed experience, with the food quality remaining consistent, but the service and overall ambiance seeming to vary based on the individual employee interactions.