Zaxby's Chicken Fingers & Buffalo Wings

17500 Ben Hill Griffin Pkwy, Fort Myers
(239) 415-1688

Recent Reviews

Ernest Furnari Jr

Typical fast food outlet.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Sandwich

SunShine

First time customer and we loved it. Excellent Food & Customer Service!

Atmosphere: 5

Food: 5

Service: 5

The Marvel Lord

The worst restaurant ever. They won’t call you back or schedule you. Made me work for free basically. The manager is a bald headed oldhead with no life.

Atmosphere: 1

Food: 1

Service: 1

Audrey Gear

Fries are SOOOO GOOD. Chicken is fresh! 10/10

Atmosphere: 5

Food: 5

Service: 5

Anthony Lenza

Nothing good to say nothing bad to say about Zaxbys. This is the kind of place you go to when someone says hey let’s go to zaxbys and you thought they were kidding and they really weren’t. Then you think about it and you’re like hey I haven’t been there in 3 years let’s give it a shot. In a 7 game series against Chick Fil A this place is taking game 1 on the road because of the hot start they can get out to, but they are dropping 4 in blowout fashion after game 1. However, fun time inside Zaxbys because of the great people that eat there l. Lastly, service was one of the best performances I’ve seen in the SWCC (SouthWest Chicken Conference.

Atmosphere: 4

Food: 3

Service: 5

Levi Hayes

This is one of those cases where its obvious the GM doesn't pay attention to the store. This store has been closing early for months now. Recently my gf arrived more than 30 minutes before close to get dinner for us, and there were several cars in the drive through. She ordered two meals and a extra large fry, when she got her food there was no large fry. The more horrifying part was that all the chicken strips were not strips at all. The workers decided to gather all the scrap bits in the bottom of the tote and try to pass it off. As someone that managed several restaurants over my life, and has a friend that is a GM of Zaxbys in SC I know this is unacceptable behavior in the eye of the Franchise. This chicken could have resulted in serious food poisoning or other issues, and I told my girlfriend its unsafe to ingest. To top it all off as she goes through the drive through again because they messed up the order they shut off their fryers. So they begged her to take a refund instead. Another thing this store does is refuse to take more than one order at a time. The owner is losing out on thousands of dollars a week because people like me will pass by if we see 3+ cars waiting. This is one of the various obvious tells the GM is not paying any attention to his store. I use to frequent Zaxbys at least 3 times a week but the poor service and inability to take more than one order at a time has started to turn me away. That night sadly we had to go back out for dinner because s small amount of fries and a piece of toast does not make a dinner. The worst part is it wasn't just a waste of $20 because we had to go buy dinner again basically closer to $40 loss. To top it all off as well we weren't given any receipt which is a common occurrence, but we did get a receipt for the fry refund. Another classic example of complacently in management, and no goals driven by senior leadership. If your fine losing out on money every day as an Owner that's your choice and feel free to continue as you have been for the past few months.

Atmosphere: 1

Food: 1

Service: 1

Andre Adams

Good good, incompetent

Food: 5

Service: 1

Hadiyah B

Wanted to try the fried chicken Philly and the chicken was burnt after waiting at least 10 mins for it in the drive thru.

Atmosphere: 2

Food: 1

Service: 3

Lukas Maier

Tried this Fastfoodrestaurant a few times in the last weeks. Normally the food was good but today i have to handout only one star. Wings ice cold like a three from lebron james. Couldnt eat them.......

sunny :D

I got the chicken nibbler meal and the bread was EXTREMELY stale. It was literally like a cracker. This was the first and last time i’m coming to this location. There was also a dirty, beat up, and disgusting toy just left on our table for us to pick up.

Atmosphere: 2

Food: 1

Service: 1

Blake Richmond

decent spicy chicken sandwich. Fries really good with the seasoning.

Haley F

The food was very good, and David was a very nice employee.

Atmosphere: 4

Food: 4

Service: 5

Bree Miller

The food is pretty good when it's done well but for some reason can't seem to get a correct order at this location, always something incorrect or missing, the one on US 41 is much better. The zalads are very good probably the best fast food salad you can get.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Wings

Henry Blaylock

Tenders are always amazing. Wish the fries were a little more crispy but damn that chicken is good.

Jonas H.

They are quick and nice. Seem understaffed though. Interesting inside of the restaurant, not typically what you would see for fast food. Almost like a sit down restaurant as they have these two person booths and plenty of wall decor. I would recommend the bacon chicken ranch fries. I just got those as my meal and they were plenty. Get extra ranch on the side though!

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Zaxby's Chicken Fingers & Buffalo Wings

17500 Ben Hill Griffin Pkwy, Fort Myers, FL 33913
(239) 415-1688