Firehouse Subs Uptown Station

Sub roll cold like just came out of refrigerator.
They didn't try fix it, yes I have been there before, same sub always get.
WANT GO BACK, BUT WILL TELL HOW I WAS DONE

I showed up 5 minutes before closing and was told they couldn’t make a sandwich because it would take more than 5 minutes and I couldn’t be in there when they closed. BS. Someone made the wrong executive decision. That is nobody’s policy.

Atmosphere: 1

Food: 1

Service: 1

Always good and the employees are always very nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

Came in for the name of the day promotion and was denied the promotion. It stated on the website it was a free medium sub with any purchase. I tried to purchase a bag of chips with my free sub and was told I had to buy another sub. When I showed the employee that was not the promotion stated online they still would not honor the promotion. Very disappointing to drive all the way up there and be denied a promotion as stated on the company website and Facebook page. I even went to another location that honored the promotion and all I had to buy was a cookie.

Atmosphere: 1

Food: 1

Service: 1

Had to get my BDAY SUB

Kid-friendliness: They have kids stuff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse

Everyone is Great at this location. Good fresh subs for a good reaso !!!

Atmosphere: 5

Food: 5

Service: 5

They always have good subs.

Atmosphere: 4

Food: 4

Service: 4

food was pretty bland which it usually isn't. I had been to this location in a while so was a little let down.

Atmosphere: 3

Food: 3

Service: 3

I go here at least 3 times a week and they hired a new staff who are rude as can be they messed up my sub and put spicy things on it when I have ulcers and when I went back they argued with me because it's how they put it on the ticket finally I get them to fix it and they sat there in my face laughing and making fun of me talking about how I messed it up when I asked them if It was correct when they gave it back I was responded to with yep we know how to read a ticket I feel beyond insulted sadly my favorite place I've gone to for months I will never go back again beyond disappointed in bree and the staff working with her the only one who did right was the girl with strawberry blonde hair otherwise disgusting behavior

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Turkey Bacon Ranch

Accidentally gave all 5’s but fat fingered the overall star rating to 4.So edited and updated.

Atmosphere: 5

Food: 5

Service: 5

Had the Turkey Bacon Ranch, it was phenomenal! Firehouse blows other sandwich joints like Lenny's out of the water, 5/5, will eat again.

Food: 5

Why did you delete my post. Pay me my money you owe me. The franchise owner and management is terrible at this place.

Good food, rude staff. Regular customer of several years who won’t be back.

Food: 5

Service: 1

Whatever you do don't go to this firehouse. There was one customer in there. This by far is the RUDEST staff I've ever been to. They need to do BETTER. I SEE WHY NO ONE WAS IN THERE?

Service: 1

The place was clean and the staff was very nice. The bread was stale, but everything else was fresh. The handsoap in the bathroom has a really really strong cologne smell which was a tad bit

Atmosphere: 5

Food: 4

Service: 5