Firehouse Subs Uptown Station

I placed an online pickup order with Firehouse Subs and everything went perfectly! My food was ready right on time, piping hot and packed with care. The restaurant was clean and well-kept, and the staff couldn’t have been nicer — friendly, helpful, and welcoming from the moment I walked in. Quick, smooth, and delicious — exactly what I needed. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Rude lady working . Just seemed like she was already mad about something and gave me an attitude when I asked about my order. I just wanted to know if mine was one of the ones that were ready sitting in the back .

Service: 1

Quick service and a delicious sandwich! This location was very clean. Great customer service!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Small Firehouse Meatball, Hook \u0026 Ladder, Hook \u0026 Ladder Combo

It’s always perfect and hot and fresh! Delicious I love this place the only place I’ll eat a sub sandwich.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Submarine Sandwich

Delicious sandwiches.... nuff said

Atmosphere: 4

Food: 5

Service: 5

The meatball sub is delish

Sub roll cold like just came out of refrigerator.
They didn't try fix it, yes I have been there before, same sub always get.
WANT GO BACK, BUT WILL TELL HOW I WAS DONE

I showed up 5 minutes before closing and was told they couldn’t make a sandwich because it would take more than 5 minutes and I couldn’t be in there when they closed. BS. Someone made the wrong executive decision. That is nobody’s policy.

Atmosphere: 1

Food: 1

Service: 1

Always good and the employees are always very nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

Came in for the name of the day promotion and was denied the promotion. It stated on the website it was a free medium sub with any purchase. I tried to purchase a bag of chips with my free sub and was told I had to buy another sub. When I showed the employee that was not the promotion stated online they still would not honor the promotion. Very disappointing to drive all the way up there and be denied a promotion as stated on the company website and Facebook page. I even went to another location that honored the promotion and all I had to buy was a cookie.

Atmosphere: 1

Food: 1

Service: 1

Had to get my BDAY SUB

Kid-friendliness: They have kids stuff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse

Everyone is Great at this location. Good fresh subs for a good reaso !!!

Atmosphere: 5

Food: 5

Service: 5

They always have good subs.

Atmosphere: 4

Food: 4

Service: 4

food was pretty bland which it usually isn't. I had been to this location in a while so was a little let down.

Atmosphere: 3

Food: 3

Service: 3

I go here at least 3 times a week and they hired a new staff who are rude as can be they messed up my sub and put spicy things on it when I have ulcers and when I went back they argued with me because it's how they put it on the ticket finally I get them to fix it and they sat there in my face laughing and making fun of me talking about how I messed it up when I asked them if It was correct when they gave it back I was responded to with yep we know how to read a ticket I feel beyond insulted sadly my favorite place I've gone to for months I will never go back again beyond disappointed in bree and the staff working with her the only one who did right was the girl with strawberry blonde hair otherwise disgusting behavior

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Turkey Bacon Ranch