The employees nice but it's take almost 30mins to get your order.
Atmosphere: 2
Food: 4
Service: 3
Patti Bryant
We had the best experience at FWB KFC tonight. Sean (not sure of spelling) took our order. He was very polite and attentive with us. Kudos to him, very respectable young man. Also want to compliment you all on a well kept, clean restaurant. I hadn't been to KFC in a while, at Niceville store. We were so disappointed in that store we haven't been to KFC since. I think you all have renewed our faith in KFC. Thank you.
Atmosphere: 5
Food: 5
Service: 5
kedtania thomas
Fresh and delicious..highly recommended..
Lenny M
Not going to blame the young kid at register but he seemed shy. The food... the flavor is good like always but the portions are subpar. If I'm giving you $5 for a large but you fill it up like a small, you're taking advantage of me. Picture of fries. The mac n cheese was the same. The chicken looked like it hadn't eaten in a month before they fried it.
Atmosphere: 3
Food: 3
Service: 3
Mekcon Chaney
Ordered on drive thru for a 16 piece original recipe. A chicken sandwich with no mayo and a 3 piece chicken strip meal. After I ordered was told it would be 20 minutes because they were waiting on white meat. We said that's fine. It's going to be hot chicken. Told to pull over in the parking lot. We waited at least 30 minutes or more before we went inside. We sat in the lobby because it was crowded with other people waiting on food. Once everyone inside got their food. We still waited until we said . Will just get our money back went to the register. The girl that's boxing up the food has screwed us before with the same situation. Some girl with reddish pinkish hair. Asked what we were waiting on. She going to say it's going to be about 11 minutes. We already have waited earlier 30 minutes. Everytime this girl works and we have to wait for food. She always gives other people their food first even though we were there before other people showed up. They are inconsiderate and very rude. We will not order there if this person is working. Will go back when she is not there because this has happened to us now at least 3 times with the same situation.
Atmosphere: 1
Food: 1
Service: 1
Alicia Blackwell
I love KFC!!
Atmosphere: 5
Food: 5
Service: 5
Carlos Rosario
Rude attendant, no customer service bad over all!
Elif Demirkaya
They do their job so carelessly that they never listen to the customer. They brought me back from a 25-minute drive while I was pregnant. They stubbornly put mayonnaise in it even though I told them not to have it and they never listen to people. They don't even look at their faces. They keep looking at each other as if they didn't make the mistake. I have never seen such rude employees in my life.
Cathy Young
This really doesn't even deserve a 1 star I asked for original got crispy no fork for my bowl no napkins then the manager Ashley argued with me over the phone saying that she watched the girl put original in my box if this is original then it's been sitting for awhile because it is crispy as hell
Atmosphere: 1
Food: 1
Service: 1
Barry Purdue
What can is say...ordered online, collected in store. Waited a minute or two even though the food is as sat waiting. Then one of the drinks was missing. However the food was actually very tasty I cannot complain at all. KFC is a little expensive for what it is, but I find it less salty compared to Popeyes.
If the employees would spend time working instead of being on their phones. Service might improve.
Atmosphere: 3
Food: 4
Service: 2
Ashley Goldsmith
As being the RGM of this restaurant. I absolutely love coming to work and serving delicious chicken and excellent customer service. I enjoy going above and beyond. The food and service is always appreciated
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Malaya Goldsmith
The store is always clean. I love the chicken nuggets with sticky chicky sauce. My new fav is hot honey chicken. Staff is always friendly and busy
The employees nice but it's take almost 30mins to get your order.
Atmosphere: 2
Food: 4
Service: 3
We had the best experience at FWB KFC tonight. Sean (not sure of spelling) took our order. He was very polite and attentive with us. Kudos to him, very respectable young man. Also want to compliment you all on a well kept, clean restaurant. I hadn't been to KFC in a while, at Niceville store. We were so disappointed in that store we haven't been to KFC since. I think you all have renewed our faith in KFC. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Fresh and delicious..highly recommended..
Not going to blame the young kid at register but he seemed shy.
The food... the flavor is good like always but the portions are subpar. If I'm giving you $5 for a large but you fill it up like a small, you're taking advantage of me.
Picture of fries. The mac n cheese was the same. The chicken looked like it hadn't eaten in a month before they fried it.
Atmosphere: 3
Food: 3
Service: 3
Ordered on drive thru for a 16 piece original recipe. A chicken sandwich with no mayo and a 3 piece chicken strip meal. After I ordered was told it would be 20 minutes because they were waiting on white meat. We said that's fine. It's going to be hot chicken. Told to pull over in the parking lot. We waited at least 30 minutes or more before we went inside. We sat in the lobby because it was crowded with other people waiting on food. Once everyone inside got their food. We still waited until we said . Will just get our money back went to the register. The girl that's boxing up the food has screwed us before with the same situation. Some girl with reddish pinkish hair. Asked what we were waiting on. She going to say it's going to be about 11 minutes. We already have waited earlier 30 minutes. Everytime this girl works and we have to wait for food. She always gives other people their food first even though we were there before other people showed up. They are inconsiderate and very rude. We will not order there if this person is working. Will go back when she is not there because this has happened to us now at least 3 times with the same situation.
Atmosphere: 1
Food: 1
Service: 1
I love KFC!!
Atmosphere: 5
Food: 5
Service: 5
Rude attendant, no customer service bad over all!
They do their job so carelessly that they never listen to the customer. They brought me back from a 25-minute drive while I was pregnant. They stubbornly put mayonnaise in it even though I told them not to have it and they never listen to people. They don't even look at their faces. They keep looking at each other as if they didn't make the mistake. I have never seen such rude employees in my life.
This really doesn't even deserve a 1 star I asked for original got crispy no fork for my bowl no napkins then the manager Ashley argued with me over the phone saying that she watched the girl put original in my box if this is original then it's been sitting for awhile because it is crispy as hell
Atmosphere: 1
Food: 1
Service: 1
What can is say...ordered online, collected in store. Waited a minute or two even though the food is as sat waiting. Then one of the drinks was missing. However the food was actually very tasty I cannot complain at all. KFC is a little expensive for what it is, but I find it less salty compared to Popeyes.
Atmosphere: 1
Food: 5
Service: 3
Restaurantji Recommends
Great tasting food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
If the employees would spend time working instead of being on their phones. Service might improve.
Atmosphere: 3
Food: 4
Service: 2
As being the RGM of this restaurant. I absolutely love coming to work and serving delicious chicken and excellent customer service. I enjoy going above and beyond. The food and service is always appreciated
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
The store is always clean. I love the chicken nuggets with sticky chicky sauce. My new fav is hot honey chicken. Staff is always friendly and busy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Kfc never fails
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Loading...