Lost Pizza Co. Fort Walton Beach
318 Miracle Strip Pkwy SW, Fort Walton Beach
(850) 374-8016
Recent Reviews
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Good pizza but I would have preferred full table service.
Atmosphere: 4
Food: 5
Service: 4
Always a great meal and a good time at this newish spot in FWB. Love that you can customize those personal sized pizzas.
Atmosphere: 5
Food: 5
Service: 5
I have never sat at a bar and, it is a bar, and be treated like I was a bum. I gave 22 years in the airforce and feel disgusted by how I was treated. Don't go expecting customer service, because it doesn't exist. When I. Called back to complain they hung up on me.
Atmosphere: 1
Food: 4
Service: 1
My coworkers rave about the food, so I decided to check it out. The first thing I notice is that the prices online are not the same as the ones in the restaurant. I proceeded to order anyway. Initially, the young ladies at the counter were nice. I placed my order & as I was finishing my payment, the screen disappeared. I was questioning the young lady as to why my total was $5 more than what I saw on the screen. She told me there was a processing fee for using my card, but as I walked away, I saw that a tip was added on & there was no processing fee. So I walk back up to the counter & explain to a different young lady what happened. She proceeds to tell me that they can not change my choice & I'm telling her that I specifically hit no tip, but I was charged one anyway. So I asked for the manager & the young lady keeps talking & saying they can't fix my choice. She might as well have called me a liar because that's what it really boiled down to. The whole time she was talking to me, she kept calling me mama, something I noticed she was calling some of the other women. I found it a little offensive, especially since I had no kids with me. I personally dont have kids & I know mothers who have lost a child or women that can't have them. Either way, it's not cool to assume. The manager finally comes over & tells me she can fix it. The whole time the manager is helping me, the young lady continues to talk & be rude. Not once did the manager reprimand or tell her to be quiet. By that end of the transaction, I'm frustrated & don't want to sit in the restaurant to wait for my food. I kept going over what happened in my head & I realize the young lady was hitting buttons on her side as I was picking the no tip, which would explain why the screen disappeared as I was signing my name. I hope this isn't a normal practice as it is very dishonest & insulting to someone's intelligence. I will give them props on the food, though. Everything I ordered was good. (I had an appetizer, pizza, & pasta) I hate that this location is the closest to my home (literally 5 minutes away) as I would love to eat there again but I won't patronize this location again. Great food & crappy customer service are not a good combination.
Atmosphere: 4
Food: 5
Service: 1
Ordered a pizza for delivery. It was ice cold when it arrived.
Atmosphere: 1
Food: 1
Service: 1
kujo pizza is amazing
Pizza was adequate at best. Probably will not order again.
Atmosphere: 3
Food: 2
Service: 3
Your typical pizza place. My family ordered pizza for pickup so I can’t comment on the restaurant itself, but the pizza is yummy and was made fast. The dessert pizza was delicious, kids loved it.
Amazing pizza, love the cozy atmosphere and decor.
Atmosphere: 5
Food: 5
Service: 5
Horrible!!! The one in Destin is 10 times better. I called and complained still got no response from the manager. Ordered a large pepperoni it tasted like dried cardboard. You’re better off eating at little Caesars better pizza and cheaper.
Food: 1
Restaurantji Recommends
Good pizza. Need more seating.
Atmosphere: 5
Food: 5
Service: 3
Found this little place by accident. Decided to give it try. Was very impressed. Food was good. Sweet tea...spot on. Only wish I had asked for more Marinara to dip my meatball sub in. Would visit again.
Atmosphere: 5
Food: 5
Service: 5
Ordered our first night in FWB and had to order again before we left. Loved the El Diablo pizza!
Food: 5
It was pretty good.The wait was a little long The pizza and spaghetti was fine
Atmosphere: 3
Food: 3
Service: 4
The pizza was good and the service was prompt.
Food: 5
Service: 5
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