Papa Johns Pizza

Tried to order on the phone and the new PapaCall system is literal trash, outsourced over the phone ordering to another country and made it impossible to order because of an AI assistant. Couldn’t even get my card to work 👎👎

Atmosphere: 1

Food: 1

Service: 1

Call that February 18th 2025 to get a price on pizza as I was going to send my other half over there on her way home from work. That was until they told me how much it was.... The same amount that Lost Pizza charges.... And they have pizza that is 50 times better ! No I will never go back there again. Not to mention every time you call their establishment you get a customer service line on the other side of the world. Ridiculous. Pathetic. If I wanted to talk to someone on the other side of the world I would answer the phone when those call centers call me. My advice is to change your business habits per se.

Always Great!?

Atmosphere: 5

Food: 5

Service: 5

Barely any meat couldn't tell if it had beef or pork for $20 I can get the best pizza in Destin which is Merlin's.

This place discriminated towards my disabled veteran husband. My husband stopped here to get our pizza and we have been told before to just pull up outside the door at the curb and EVERYONE else does it. Well upon my husband getting out of the car to just go in quickly to pick our pizza up he had a VERY RUDE, VERY INCONSIDERATE, VERY DISRESPECTFUL guy employee come out and tell him move the car over to the parking spots (which are a lot farther away) that he couldn't just pull up right there to come in and get his pizza. My husband explained to the guy that he uses the car to get up on the curb to go inside the guy RUDELY said I don't give a damn parking is over there. The way the guy was so RUDE was just OUTRAGEOUS! While in store getting our pizza 2 Door Dashers parked right outside the door where my husband was parked and the guy didn't say a word to them. It was like let's pick on the disabled guy kinda thing. This is just WRONG in so many ways. I REFUSE TO GO BACK TO THIS LOCATION AND PROBABLY WON'T ORDER PAPA JOHN'S FOR A LONG TIME AGAIN BECAUSE OF THIS INTERACTION!!!

Atmosphere: 1

Service: 1

I purchased dinner here last night. I was attended to by a female worker who was very polite & courtious. I wish I would've asked her , her name. She deserves recognition from her superior. She mentioned that the establishment was busy & Info me that there was a bit of a wait. She was polite in explaining this & I Info her that everything was fine ? My 2 pizzas were very tasty ( Per My Family ) & I really appreciate the professionalism & courtious treatment I received from her. Cheers to all workers who provide friendly service , despite the overwhelming volume of orders. Thank You

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pepperoni Pizza

I wanna give a huge shootout to managers Stacy,killenne,and cameron.hope I spelled the names right.everytime I order they make my pizza right .they have amazing.personalities,polite,they care how they send their products out...keep up the amazing job....I think they deserve a award from the company because they are #1 in my book.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Absolutely excellent customer service! Cameron was friendly and the service was fast with a ?!! 10/10

Atmosphere: 5

Food: 5

Service: 5

The girl who delivered our pizza said she also made it. They were all beautiful and delicious. Perfectly made 💗 Thank you! 🌞

Food: 5

Service: 5

Ordered takeout and was gratifying.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Pizza

This location Have some of the best tasting Papa Johns... I personally highly recommend getting from here, friendly staff and always make the pizza as requested.Also Their Customer Service was exceptional!!!

Atmosphere: 4

Food: 4

Service: 5

I love the food I worked there for years they need the phones back on the stores the call center doesn't even know where the store locations are I have to argue with them til they find my store google knows where it is but not the lady who takes the order.

Food: 5

Service: 3

Ordered online for lunch. At pickup, I remembered that a 2 liter was ordered that wasn't given. I asked if there was soda on the order. He said no. There absolutely was soda on the order. Had to stop and buy more soda. Get to work, open it up, bread sticks are clearly old. I ordered a papadia. Asked for a certain sauce on the side, gave me the wrong sauce. Prices are thru the roof and I can't even get what I ordered? I'll be making a complaint with the manager and corporate also.

Food: 1

Service: 1

The past few times I’ve ordered from Papa John’s all of the toppings slid right off (when hot and cooled. They must’ve changed to cheaper ingredients that don’t stick together. The dough, sauce, and cheese didn’t taste the same as the papa John’s that we all know and love.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Pepperoni Pizza

U cooked pizza delivered twice now. Boo!

Food: 2

Service: 3