Arby's

1405 SW 13th St, Gainesville
(352) 378-6555

Recent Reviews

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Jack Lloyd

Food is fine, but the young woman working the front counter Sunday, November 23rd had the worst attitude and personality. I mean just STANK!! ZERO MANNERS!!!! She has no business dealing with the public. RUDE RUDE RUDE.

Atmosphere: 1

Food: 5

Service: 1

matthew szilagyi

Stopped by while visiting town, saw the Big Hat sign and wanted a picture. Employees came out and wanted to know if I wanted the lights turned on for the photo. Great employees, super kind. 100% would come back.

Atmosphere: 5

Food: 5

Service: 5

Steven Jewell

The roast beef appeared old. It wasn't fresh and had no flavor unlike your traditional Arby's.

Atmosphere: 3

Food: 1

Service: 4

Alice Turner

Great food

Atmosphere: 5

Food: 5

Service: 5

Christel Cashion

Wonderful customer service, Fresh & delicious food, my son & I loved all the food and drinks there. Worth every penny, potato cakes are the best!!!!

Atmosphere: 5

Food: 5

Service: 5

J Veng

I ordered the crispy chicken and fries. Now I ask for hot fries ok I did get it but the chicken was rubber and old like being there for hrs. Terrible I wasted my money and lunch time. Every time I go is a disappointment. They are bad not like the old staff made everything there . Hot and fresh. This location is on 13 Street next to Taco Bell and stake and shake.

Atmosphere: 1

Food: 1

Service: 1

Osheona

At around 10pm last night the supervisor on duty explained that told that “due to new management” the buffalo sliders that My fiancé and I received. Could not be heated. The chicken was ice cold as well as the buffalo sauce.

Atmosphere: 1

Food: 1

Service: 1

Debbie Wyatt

Very chilly dining room, but otherwise we eat here often because we can count on good food and good service.

Atmosphere: 4

Food: 5

Service: 5

Toni Moody

Food is always good. Roast Beef and sauce never changes...delicious! Service was incredible. Food was on the table before I even got there with my drink.

Atmosphere: 5

Food: 5

Service: 5

Virginia Mosley

The food from this location is generally poorly prepared, I've gotten some pretty sorry looking curly fries. Other than that the staff is usually pretty friendly.

Atmosphere: 3

Food: 1

Service: 3

Jake Selph

They try somwtimes

Chelsea Fahie

Whoever was taking orders in drive thru & working the window on 5/29 around 8:15ish was extremely rude. Decided after ordering I don’t even want the food anymore since no one acknowledged me for a good 4 minutes at the window. I just went to the Taco Bell right next to them instead. Very pleasant experience compared to Arby’s.

Atmosphere: 1

Service: 1

Eric Pardy

Tyniece needs to stop worrying about listening to music and dancing and actually listen to the order
#1 double no red ranch. Wrong sandwich and had red ranch.

Food: 1

Service: 1

Wayne

Used the drive-thru. The line moved quickly. Orders were correct. Took an extra star off of food because I got the leftovers of the curly fries. (throw them out. start fresh. It's like the trash at the bottom of the chips bag)

Atmosphere: 3

Food: 3

Service: 4

cory otamendi

Solid fast food. Solid workers, making it happen.

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