Burger King
9401 NW 39th Ave, Gainesville
(352) 336-7383
Recent Reviews
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They hide the survey number on receipts so you can't report the unbelievably horrible service at this location.
Convenient at Tesla Supercharger!
Atmosphere: 5
Food: 5
Service: 5
They take forever to get your order in the drive thru. Happens all the time
A Burger King Miracle: How One Manager Turned My Nightmare Day into a Heartwarming Memory
My RV has been in the shop for two months—endless delays, zero communication. Then my dog falls critically ill. I rush him to the ER vet in Gainesville, an hour away. It’s 3 PM. No RV update. My dog’s being sedated for tests. I haven’t eaten all day.
I step out for food and pick this Burger King—something told me to go inside, not drive-thru.
The young lady at the counter is all smiles. “Check your fish sandwich wrapper before you eat,” she says with a wink.
I get to my truck, look at it... and there’s a little hand-drawn fish with the words “Just Keep Swimming.”
My heart explodes. Tears. Laughter. A grin I haven’t felt in weeks.
I march back in to thank whoever did it. Turns out: the manager.
I ask to snap a photo of his crew. They’re beaming—happy, proud, alive. That’s not luck. That’s leadership.
To the owner: Don’t lose this manager. Don’t lose this crew. They’re gold.
To everyone else: Stop by this Burger King. Support them. Because sometimes, a $5 sandwich and a doodle on a wrapper can save a Marine’s soul.
Customer service isn’t king here—it’s the whole kingdom.
Atmosphere: 5
Food: 5
Service: 5
absolutely trash in every way just save your money
Atmosphere: 1
Food: 1
Service: 1
It's ok
Atmosphere: 3
Food: 3
Service: 2
Team specifically directs you to first window tells you they will not cash you out, but that they will move you forward when you are ready, my guess is that they are trying to avoid having the timers that are saying how long each car is in queue go off so that the company thinks that their wait times are OK but unfortunately, this is causing a back up of the line and causing service to take longer for no reason because you’re not expediting your customers
Service: 1
Great food and service!
Atmosphere: 5
Food: 5
Service: 5
Order a sweet tea and it’s very sour very old . It’s shouldn’t been serve at all. I threw up my food once I took a drink of it from my straw
Atmosphere: 1
Food: 1
Service: 1
No one else was in the restaurant eating, and no one else in the drive through. It took 5+ minutes for them to take our order. And the lady was on her phone and her beats just doing nothing. It is taking 20+ minutes for our order. At this point the food doesn’t matter
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Kind, good service!
Atmosphere: 5
Food: 5
Service: 5
Stopped by this location while traveling, whopper could have been a little hotter. Food was good Overall.
Atmosphere: 5
Food: 4
Service: 5
Firstly, the employee working was extremely nice. The problem at this location is that we're only 2 people working. Took about 10 mins to order and roughly another 15 to against get the food. People were just walking out do to the long ago wait times
Atmosphere: 2
Food: 3
Service: 2
This staff was BEYOND awesome!!! They treated myself and my daughter with so much respect, we felt like family. They even thanked me for my (veteran) service!
Atmosphere: 5
Food: 5
Service: 5
Came through the drive thru around 6:50. There was nobody in the drive thru and nobody inside the restaurant yet for some reason I still had to wait 6 minutes to hear any signs of life through the speaker. Paid for my order at 6:55 and the girl that did the transaction left, peek inside and my order is sitting on the counter with nobody in sight. Recieved my order at 7:04, everything was cold and the cheesy tots I ordered where stale and cold that tells me those were just sitting there already made a while ago. I can see why this location is never full, not even at peak lunch time.
Atmosphere: 2
Food: 1
Service: 1
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