Cava never disappoints! Food is always fresh! And there are plenty of healthy options
Savanna Cloutier
I visited the new Cava in Palm Harbor tonight, which I’ve done a few times now and haven’t had any major issues other than long wait times for meals. It’s a busy, new location so I’m more than understanding of this and not usually one to complain but tonight really did it for me. I just paid 15 dollars for a bowl that was ice cold, not to mention not even filled up all the way, and with rock hard rice at the bottom that was clearly not cooked properly. To say I’m disappointed is an understatement, there was clearly a lack of care and attention when handling my order this evening and coming from someone who loves Cava and visits frequently, this location will not be seeing me again. I really hope the staff at this restaurant are able to get it right for other guests like myself because this is just unacceptable.
Rebecca Materasso
Food was great. Definitely overpriced and staff lacked social/people skills.
Tamara Doss
This is for Cava Baybrook in Webster, Texas.
My daughter loves Cava and wanted to treat her sister and I to lunch. We ordered our food and as my daughter is paying I see the woman next to the cashier grab a piece of hair in my food quickly and throw it on the floor. They look at each other when they see I’m watching them. I say to them “I saw that” and the woman who removed the hair shook her head. My daughter asked what was going on and I told her, then I said they were going to serve that to me. Disgusting!! I told my daughter to have them remove my meal and just pay for the other 2.
I wonder if this is how they’re trained to handle food related issues or just their own choice to do so. We won’t be dining here again.
I’ve posted a picture of the two women who did this in the comments. Their names are Catherine and Yanibel.
Melissa Walsh
attempted tonl order 1 spiced lamb bowl for delivery.....$39
you have to be out of your minds.
Jj Foodiegram
i love how fresh food is and friendly service is too grill lamb is best dish
Rami Matar
Cava Alliance Town Center. Y’all delivered soggy food and no sauces! The manager had no solution since they were closing at 8pm. The meals and the money went to trash. Definitely not recommended and please change your manager or give her some basic customer service courses. :)
Sharon Pate
100% recommend Cava!!!!!!!!
Heather Hebert
Good Customer Service. Excellent food. Manager Kenny at Town Center location is great!
Rosie Marie Henderson
Great manager Tyler Norfleet and restaurant and food were great. Great job!
Bring back Zoe’s! This food is horrible. You get a ton less for the price. It is not as fresh or as tasty. I now go to Taziki’s for Mediterranean food. It is still not as good. You ruined it!!!
Bridgette Norris
Accidentally ordered to the wrong store and they were helpful!
kimberly
Carl and Jaliyh were amazing! Best service
Atmosphere: 5
Food: 5
Service: 5
The Guy
Shout out the the cava staff especially, Carl such a great guy really helped me decide. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Bowl
Taylor Skinner
I had to take time out of my night just to come and express my experience today at cava. the service was excellent especially from Carl, he was extremely nice and quick getting my order. he definitely made my night with the customer service he provided. thank you, Carl and cava.
Cava never disappoints! Food is always fresh! And there are plenty of healthy options
I visited the new Cava in Palm Harbor tonight, which I’ve done a few times now and haven’t had any major issues other than long wait times for meals. It’s a busy, new location so I’m more than understanding of this and not usually one to complain but tonight really did it for me. I just paid 15 dollars for a bowl that was ice cold, not to mention not even filled up all the way, and with rock hard rice at the bottom that was clearly not cooked properly. To say I’m disappointed is an understatement, there was clearly a lack of care and attention when handling my order this evening and coming from someone who loves Cava and visits frequently, this location will not be seeing me again. I really hope the staff at this restaurant are able to get it right for other guests like myself because this is just unacceptable.
Food was great. Definitely overpriced and staff lacked social/people skills.
This is for Cava Baybrook in Webster, Texas. My daughter loves Cava and wanted to treat her sister and I to lunch. We ordered our food and as my daughter is paying I see the woman next to the cashier grab a piece of hair in my food quickly and throw it on the floor. They look at each other when they see I’m watching them. I say to them “I saw that” and the woman who removed the hair shook her head. My daughter asked what was going on and I told her, then I said they were going to serve that to me. Disgusting!! I told my daughter to have them remove my meal and just pay for the other 2. I wonder if this is how they’re trained to handle food related issues or just their own choice to do so. We won’t be dining here again. I’ve posted a picture of the two women who did this in the comments. Their names are Catherine and Yanibel.
attempted tonl order 1 spiced lamb bowl for delivery.....$39 you have to be out of your minds.
i love how fresh food is and friendly service is too grill lamb is best dish
Cava Alliance Town Center. Y’all delivered soggy food and no sauces! The manager had no solution since they were closing at 8pm. The meals and the money went to trash. Definitely not recommended and please change your manager or give her some basic customer service courses. :)
100% recommend Cava!!!!!!!!
Good Customer Service. Excellent food. Manager Kenny at Town Center location is great!
Great manager Tyler Norfleet and restaurant and food were great. Great job!
Restaurantji Recommends
Bring back Zoe’s! This food is horrible. You get a ton less for the price. It is not as fresh or as tasty. I now go to Taziki’s for Mediterranean food. It is still not as good. You ruined it!!!
Accidentally ordered to the wrong store and they were helpful!
Carl and Jaliyh were amazing! Best service
Atmosphere: 5
Food: 5
Service: 5
Shout out the the cava staff especially, Carl such a great guy really helped me decide. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Bowl
I had to take time out of my night just to come and express my experience today at cava. the service was excellent especially from Carl, he was extremely nice and quick getting my order. he definitely made my night with the customer service he provided. thank you, Carl and cava.
Atmosphere: 5
Food: 5
Service: 5
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