CAVA
1404 W University Ave, Gainesville
(352) 565-5558
Recent Reviews
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Delicious, healthy food, and you can grab it in just minutes. My new go-to in OKC!
First time there. All the staff was friendly and helped a first timer to create a perfect bowl. Tamia was sensational
The staff was so kind, and the food was delish! This was my first time dining at Cava and the workers were so kind and patient to help me figure out what I wanted to order. I will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
I had a horrible experience on Saturday, September 20th around 9:30 pm at your midstate mall location. The experience lasted about 30 minutes starting with a 10 minute wait in line. When I was finally served, the food options I preferred were out and there was an additional 15 minute wait for brown rice and grilled chicken. For context, I am a mom and decided to take a break last night and feed my family cava for dinner. My children were waiting for me in the car and I did not have 15 minutes to wait. So instead of brown rice, I settled for white rice and instead of regular grilled chicken, I asked the girl serving me if I could substitute the harissa chicken and shawarma chicken due to the inconvenience. The young lady said it was ok, however at check out, the cashier was confused and attempted to charge me for Harissa and shawarma chicken prices. I explained to her that I preferred grilled chicken but due to the wait asked for harissa chicken and shawarma chicken as a substitute. The cashier then left the register to go ask a manager and came back saying she could waive two children pitas and charge for one bowl and kids pita. I agreed and gave her $25 to pay, however she didn’t know how to process my transaction and asked a coworker to help. The coworker proceeded ring up my transaction and charge me full price while using my rewards to redeem the two children’s pitas. I objected and told her what the previous cashier had promised. When the second cashier couldn’t complete my transaction properly, I asked for manager who then came to assist. When I explained the issue to the manager she said for the inconvenience that she’d only charge me for the bowl and waive the 3 kids pitas. When I told her that I handed the previous cashier $25, she got confused and said ok and was about to take my full $25. In disbelief I asked what she was doing and she stammered on her words attempting the settle the transaction with my $25 which was not what she promised me. At that point was grew impatient and frustrated and asked for my money back so that I could take my business elsewhere. I left CAVA empty handed with no food for my family because no one knew what they were doing and wasted my time! Today I checked my rewards account and saw that 2000 of my CAVA points have been redeemed despite I didn’t receive a meal. This experience has deeply soured my perception of cava and the competency of the staff. I will never go to that location EVER again! I want my points back as well!
Cooper did a very good job.
Atmosphere: 5
Food: 5
Service: 5
I had a great experience when I came in to this location last weekend. It was my first time eating at CAVA so I got a recommendation on what to get from Cooper. He was extremely helpful and asked if I wanted any more or less of anything that he put in the bowl. Extremely kind and definitely gave me a good first impression.
Atmosphere: 5
Food: 5
Service: 5
Food and service were excellent! Cooper is so hot and extremely efficient in his work.
Atmosphere: 5
Food: 5
Service: 5
The short guy behind the counter is very sweet
Atmosphere: 5
Food: 5
Service: 5
I’ve always loved CAVA, but a bad experience at another location (salty, watery, and poorly made food made with hate) and it almost ruined it for me. Thankfully, the University Road CAVA completely turned that around :’) The food here is always fresh, delicious, and clearly made with love—especially when Bella is there. She’s the absolute best and always takes extra care of my order. The service is kind, welcoming, and truly above and beyond. This is the only CAVA I trust now, and every meal reminds me why I fell in love with it in the first place! (image of what happens when food is made with love vs hate)
Atmosphere: 5
Food: 5
Service: 5
Ts low-key gas
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love coming to CAVA! The food is always fresh, flavorful, and made just how I like it. The portions are generous, the ingredients taste super clean, and the menu has so many great options to mix and match. The service is fast and friendly, and the atmosphere is always welcoming. Definitely one of my favorite spots to eat!
Atmosphere: 5
Food: 5
Service: 5
Had an amazing experience here, particularly enjoyed the steak! Every time I mention in passing that the steak tastes extra good that day, I’m consistently told that Carson made it! Great staff, great food, and super clean!
Atmosphere: 5
Food: 5
Service: 5
The food is amazing..the employees work and keep it clean
Atmosphere: 5
Food: 5
Service: 5
Great food and even better people
Atmosphere: 5
Food: 5
Service: 5
Great place to eat! Food was fresh, flavorful, and packed with healthy options. Able to get my food quickly for a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
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