Service is slow, as usual. I always do pick up for counter service and I have always waited annnnd I'm the only person in line. Food is good, it's chicken salad, c'mon. But the wait sucks.I have never not waited. The double negative is utilized to help fully describe the not positive energy I feel when I have to wait to pay for the items I want to purchase and I'm the only person at the counter. I see them through the large rectangular window working on other orders. I smile and wave. They immediately look down and get back to doing something. Social anxiety maybe? Perhaps. I put my items down on the counter and walk to the other side of the building. Two tables, total of 4 people. No server or employee in sight except for the two behind the rectangular kitchen window. I go back to the items I want to purchase (2 originals, 1 broccoli salad, cookie). Look back at the kitchen, they're gone now. Look at the front door. Contemplate how easy it is to walk out the door. Leave cash on the counter and take these items and go. As I'm mentally estimating how much these items cost with tax, someone finally walks out of the kitchen and greets me. I pay, leave, as I get in the car, my waiting partner asks if I had to catch and pluck the chicken.Feb 2024.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Salad, Broccoli Salad
Peter Daniell
Food is always consistent in quality and portion. But the real 5* here is for service - Clay and his team have always been super friendly, polite, and professional!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich
Karen Rerra
Enjoyed every bite!Soup, sandwich and grape salad .Good healthy food and super fast service. ?
Atmosphere: 5
Food: 5
Service: 5
Shawn Williams
Jalapeno and the lemon basil are on point.
Atmosphere: 5
Food: 5
Service: 5
Daniela Rios
Delicious food! Their chicken salad sandwich is a piece of heaven!! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich
Barbara Ferguson
Best service for a fast food restaurant. Best fries in town... cooked in peanut oil I was told by the
Atmosphere: 5
Food: 5
Service: 5
Crystal Bradley
Never ate here before but the chicken melt was DELICIOUS!!! The croissant was so flaky and buttery. The Dixie Chicks salad was phenomenal!! Service was quick and friendly. I would definitely recommend and will be returning!!!
Atmosphere: 5
Food: 5
Service: 5
Carly W.
I adore chicken salad chick. Everything I have had is really good. They have every type of chicken salad which is cool! I typically get the trio which you can get a combination of different things. I really like to get the broccoli salad, and kickin kay Lynne along with either the pimento cheese or a homemade soup - depending on what they have for that day. The atmosphere is definitely more of fun lunch vibes. The employees have always been friendly and willing to help. It's also a newer and clean place. They have outdoor seating and fans. I have seen some bring their pup outdoors. They also have prepackaged small and large dishes. So if you'd like to bring some extra home for the week that is a great way to do that!
Shelly Bean
Decided to try this place for something different... Amazing.. will definitely be back. Good job y'all!!
Atmosphere: 5
Food: 5
Service: 5
Kaleb Arellano
Was looking forward to trying this place cause I heard it was good. After arriving a very rude employee by the name of Nick told us to get off the company property because they don’t open for 4 more minutes. Can’t review the food cause we left after that.
Amazing chicken salad and diffrent types. And then you can even get it in a melt on a crossant. ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich
Preston Layle
I went to Chicken salad Chick and ordered two large potato soups. Upon arriving home the soup tasted extremely old possibly burned from the bottom of the pot. I enjoy the potato soup often from the Gainesville Florida location. Today it was different, so when I called to inquire, I was treated as a problem for asking questions. I called to inquire very respectfully about how long the soup is generally out for and or if it is stored until the next day. After I spoke to the person who answered the phone regarding my question ( who had no idea) The phone was forwarded to The manager .."Clay". Clay, spoke very condescendingly toward me since I was inquiring. He then continued to give me the run around and divert my question and walk me around the bush.. as to how long it is out. I informed him I'm not looking for free soup.. I'm just inquiring whether or not it is actually FRESH today... I eat it often and it tastes oddly off. OLD! He proceeded to tell me "As I already said" finally mentioned to me the soup is out for roughly 6 hours or UNTIL ITS GONE.. No Sir, That was the first time you told me it is out roughly 6 hours.. or we would not still be conversing, Thank you!! He hung up. When calling the number back to ask for the manager's name, I was sent to voicemail multiple times. Then when answered another employee answered a young lady claims she's the manager and wanted me to explain the situation againn for a third time. It's too much! THE SOUP IS OLD and the manager is lacking basic customer service skills. Very unprofessional. Very disappointed! This staff needs coaching!!!
Emily Stevens
Sooo good!!! From the chicken salad to their sides, even their sweet tea!! Everything was delicious and fresh! New favorite go to for sure!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Of Chicken Salads, Grape Salad, Broccoli Salad, Chicken Salad Sandwich, Pasta Salad
Nicole Bell
Love this place very good vibes staff is very nice and friendly and they explain the menu well if it’s your first time dining here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Of Chicken Salads, Broccoli Salad
Sushant Puri
I absolutely loved their Chicken Salad Sandwich with basil and broccoli and cheese soup.
Service is slow, as usual. I always do pick up for counter service and I have always waited annnnd I'm the only person in line. Food is good, it's chicken salad, c'mon. But the wait sucks.I have never not waited. The double negative is utilized to help fully describe the not positive energy I feel when I have to wait to pay for the items I want to purchase and I'm the only person at the counter. I see them through the large rectangular window working on other orders. I smile and wave. They immediately look down and get back to doing something. Social anxiety maybe? Perhaps. I put my items down on the counter and walk to the other side of the building. Two tables, total of 4 people. No server or employee in sight except for the two behind the rectangular kitchen window. I go back to the items I want to purchase (2 originals, 1 broccoli salad, cookie). Look back at the kitchen, they're gone now. Look at the front door. Contemplate how easy it is to walk out the door. Leave cash on the counter and take these items and go. As I'm mentally estimating how much these items cost with tax, someone finally walks out of the kitchen and greets me. I pay, leave, as I get in the car, my waiting partner asks if I had to catch and pluck the chicken.Feb 2024.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Salad, Broccoli Salad
Food is always consistent in quality and portion. But the real 5* here is for service - Clay and his team have always been super friendly, polite, and professional!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich
Enjoyed every bite!Soup, sandwich and grape salad .Good healthy food and super fast service. ?
Atmosphere: 5
Food: 5
Service: 5
Jalapeno and the lemon basil are on point.
Atmosphere: 5
Food: 5
Service: 5
Delicious food! Their chicken salad sandwich is a piece of heaven!! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich
Best service for a fast food restaurant. Best fries in town... cooked in peanut oil I was told by the
Atmosphere: 5
Food: 5
Service: 5
Never ate here before but the chicken melt was DELICIOUS!!! The croissant was so flaky and buttery. The Dixie Chicks salad was phenomenal!! Service was quick and friendly. I would definitely recommend and will be returning!!!
Atmosphere: 5
Food: 5
Service: 5
I adore chicken salad chick. Everything I have had is really good. They have every type of chicken salad which is cool! I typically get the trio which you can get a combination of different things. I really like to get the broccoli salad, and kickin kay Lynne along with either the pimento cheese or a homemade soup - depending on what they have for that day. The atmosphere is definitely more of fun lunch vibes. The employees have always been friendly and willing to help. It's also a newer and clean place. They have outdoor seating and fans. I have seen some bring their pup outdoors. They also have prepackaged small and large dishes. So if you'd like to bring some extra home for the week that is a great way to do that!
Decided to try this place for something different... Amazing.. will definitely be back. Good job y'all!!
Atmosphere: 5
Food: 5
Service: 5
Was looking forward to trying this place cause I heard it was good. After arriving a very rude employee by the name of Nick told us to get off the company property because they don’t open for 4 more minutes. Can’t review the food cause we left after that.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Amazing chicken salad and diffrent types. And then you can even get it in a melt on a crossant. ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich
I went to Chicken salad Chick and ordered two large potato soups. Upon arriving home the soup tasted extremely old possibly burned from the bottom of the pot. I enjoy the potato soup often from the Gainesville Florida location. Today it was different, so when I called to inquire, I was treated as a problem for asking questions. I called to inquire very respectfully about how long the soup is generally out for and or if it is stored until the next day. After I spoke to the person who answered the phone regarding my question ( who had no idea) The phone was forwarded to The manager .."Clay". Clay, spoke very condescendingly toward me since I was inquiring. He then continued to give me the run around and divert my question and walk me around the bush.. as to how long it is out. I informed him I'm not looking for free soup.. I'm just inquiring whether or not it is actually FRESH today... I eat it often and it tastes oddly off. OLD! He proceeded to tell me "As I already said" finally mentioned to me the soup is out for roughly 6 hours or UNTIL ITS GONE.. No Sir, That was the first time you told me it is out roughly 6 hours.. or we would not still be conversing, Thank you!! He hung up. When calling the number back to ask for the manager's name, I was sent to voicemail multiple times. Then when answered another employee answered a young lady claims she's the manager and wanted me to explain the situation againn for a third time. It's too much! THE SOUP IS OLD and the manager is lacking basic customer service skills. Very unprofessional. Very disappointed! This staff needs coaching!!!
Sooo good!!! From the chicken salad to their sides, even their sweet tea!! Everything was delicious and fresh! New favorite go to for sure!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Of Chicken Salads, Grape Salad, Broccoli Salad, Chicken Salad Sandwich, Pasta Salad
Love this place very good vibes staff is very nice and friendly and they explain the menu well if it’s your first time dining here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Of Chicken Salads, Broccoli Salad
I absolutely loved their Chicken Salad Sandwich with basil and broccoli and cheese soup.
Atmosphere: 5
Food: 5
Service: 5