Cold Stone Creamery

3822 Newberry Rd B, Gainesville
(352) 271-7437

Recent Reviews

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Caden Pope

If they ever remove the white chocolate raspberry flavor I may crawl into a hole and cry. But until then, top notch Cold Stone. Very friendly staff, always greet you with a smile. Awesome menu options (again, so long as they keep the white chocolate raspberry)

Charles Powers

The Cold Stone locations have some of the best ice cream in Gainesville so you can't go wrong. But specifically at this location lately the service has been very prompt and the employes seem very dedicated, especially Parker who made my ice cream tonight. Both employees made sure to wash their hands and to wear gloves which I appreciate. Given that the ice cream is made to order and it can melt I have given up on trying to use delivery services and just go and get it myself which always works out better and is really fast anyway.

Parking: There are a fair number of spots directly in front of the store but if they are full the neighboring parking lots for all the other businesses could easily be used.

Kid-friendliness: Plenty of open space and tables and nothing dangerous For kids. Plus kids love ice cream.

Wheelchair accessibility: There is a ramp

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Devotion

Sara Geiger

Worst Coldstone and order always wrong. I'll make the extra drive to Archer Rd location.

Tab Scott

Had my first cold stone yesterday and was served by jacob i loved it the ice cream was the best i’ve ever had and jacob was great i also am really picky with ice cream and only eat cookie dough so i am a good judge of cookie dough and there’s was phenomenal

Atmosphere: 5

Food: 5

Service: 5

harold gelnaw

Order the milkshake from here one time and it tasted like clabbered rotten milk never been back

Food: 1

Angelo

I ordered cold stone creamery on GrubHub for delivery! I didn’t only do it because I was craving ice cream, I did it because I was really curious if the ice cream was going to show up melted lol. So I got the cookie dough peanut butter with Reese’s pieces, peanut butter cups, and some sugar crystals and it was really good! Definitely rich and flavor if you’re into that stuff! And as for the ice cream being melted lol it sure was but that’s not on cold stone creamery or GrubHub for that matter! Who the heck orders ice cream for delivery?… all in all cold Stone creamery is pretty good and I’ll have to go to the store next time!

Parking: Plenty of spots in the parking lot!

Wheelchair accessibility: They have handicap spots in a ramp in the parking lot.

Food: 4

Dom Curry

DO NOT ORDER CUSTOM CAKES HERE.This is NOT a poor review of the person manning the store by themselves today. They were a fine and courteous employee. The store though, yikes!I ordered a custom cake 5 days ago for pick up. Got there today. No cake. The single employee there said if I agreed, they’d write the single “E” on the cake, but that piping is not their strong suit. I agreed.Again, this employee told me they could do it with a caution in quality. They were fine. They asked me. I agreed. They did their best.The fact that the only customization request was E. A single letter. And Cold Stone couldn’t get that done in 5 days?Don’t do cake business here, unless there are 0 letters on your cake.

Atmosphere: 3

Food: 1

Service: 5

John

Purchased triple pint build your own and the whole thing was horribly freezer burnt

Atmosphere: 3

Food: 1

Service: 1

Kenneth James

Always available with everything we need.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry

Amy Conn

Ice is cream. Short staffed on Sundays. Plus the young man with the long hair doesn't his hair up in a net for sanitation.

Food: 5

Service: 2

Sara Greene

Ordered a quart and the whole thing had horrible freezer burn.

Food: 1

Connor

Purchased triple pint build your own and the whole thing was horribly freezer

Atmosphere: 3

Food: 1

Service: 1

Eddie Morales

The payment machine went down after me waiting for 10 minutes. The customer behind me had a child and made them leave too since they couldn't charge. Making a kid leave with no ice cream is not good service. At least give the kid for free. Just bad decision making by the employee with red hair and glasses.

Atmosphere: 5

Food: 1

Service: 1

Brittany Barritta

Tons of great flavors and toppings to choose from! This store is clean, staff handled ice cream and utensils very well and bathroom was clean as well! Shout out to our ice cream expert Park! Park was kind, patient, and handled the line of about 10 people like a boss! Great job and I’ll be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Carl C

There are two Cold Stone Creameries in Gainesville, Florida - one on Archer Road and the other one on Newberry Road., which is the one that we visited. I’m kinda use to talking with everyone I meet, but I barely got three words out of the two people working there. However, they were professional and nice, and I guess silence did give consent for a mighty fine scoop of German Chocolate Cake Ice Cream, and I guess that is what counts. We look forward to visiting there at least once every other month.

Atmosphere: 4

Food: 5

Service: 4

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