Domino's Pizza

This is the second time Domino’s has pissed me off! I ordered ahead to be picked up at a later time, and the tracker said it was complete. But when my husband went to pick it up, they didn’t even have it ready. No apology, no explanation—just that “don’t care” look from the girls.

One girl (blonde) went back to the kitchen and started baking the pizza after our scheduled pickup time. And to make things worse, she forgot the sauces I paid for, so I had to make another trip back to get them.

Honestly, it’s frustrating and disappointing to deal with this twice in a row. Poor service and zero accountability.

I will never go back to this location. Will never recommend.

Atmosphere: 1

Food: 2

Service: 1

I was told 25 minutes. Sat in my car for 20, came back in at the last five.
Sat and waited another 25 to 30, only to find out my order had been sitting on a shelf in the back. Someone asked my name and I told them, I was visible to the workers, and was passed by mulitple drivers coming and going before someone asked if i had been helped.
I just don't understand. Pizza wasn't bad, just not very hot.
Please teach these employees some self awareness.

Atmosphere: 2

Food: 3

Service: 1

Different Dominos, same results. Pizza coming out of the conveyor oven and just sitting on the pizza boxes for 5 minutes not cut. There were NO trash cans to throw pizza boxes away. 2 pizzas 3 sodas and it came to $40, prices are out of hand

Atmosphere: 1

Food: 2

Service: 1

Okay pizza, super slow for delivery. Takes over 1 hour after ordering even if you live a few hundred feet down the road.

Atmosphere: 1

Food: 3

Service: 1

The pizza seems reheated, it did affect the texture and flavor, making it less enjoyable. We’ve been calling them and their phone number didn’t even work. So when we went to the actual store to tell them to redo my order but they just reheated the order and made us wait 20 minutes to get a “newly made” pizza when it was clearly reheated. Bad experience choose another store instead

Atmosphere: 1

Food: 1

Service: 1

This pizza was most likely the best i have ever had on delivery, and me and my family have been ordering from here since i was young.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lava Cake

I ordered, it said out for delivery, then said COMPLETED on app. Only to reveal it was cancelled. Not sure how it went out for delivery and got completed and cancelled at the same time.

Also nice that the refund isn't coming for 2-5 days. Not like we would want to substitute it for another food option.

Atmosphere: 1

Food: 1

Service: 1

As of Nov-Dec 2024, this store is very understaffed and unreliable on Sunday lunch where there's only one person making the pizza/food and checking out. There are 2 drivers going in and out. The staff themselves acknowledged how understaffed they are by choice of management to save money and increase profit. However, what happens is the Domino's App says your food is ready for pickup but when you arrive, the food isn't ready and you wait for an additional 15-20 min.

Dear Management. Please staff this location appropriately.

Atmosphere: 2

Food: 2

Service: 1

I’m not sure why the management is so bad at this place. Order 1 pizza and 25 minutes later it still isn’t even in the oven. Enter the lobby, and am immediately deafened by this absurd alarm thing going off, like a phone ringing but maybe a notice from their make line, I’m not sure. It was so loud that it was hurting the ears of everyone in the store, like are the employees so afraid to say “hey boss, that’s a little loud?” The insanely loud racket went on for about ten straight minutes, all while the cashier continually argued with an elderly man about a coupon not being valid, and was way less than polite about it “I’m not sure what to tell you” he said after going back and forth for 5 straight minutes. After not even being acknowledged in the lobby, and the tracker showing that after 25 minutes, my food was still on their make line screen, I just walked out. It was unbearably bad. The job is not difficult at all, it’s just terrible, terrible management. I felt like I was at McDonalds or something. I’ve gone there many, many times, but won’t be back for several months, if ever.

Atmosphere: 1

Food: 4

Service: 1

We like pizza

Food: 4

Service: 4

Recommended dishes: Supreme Pizza, Pepperoni Pizza, Pepperoni Sausage&Bacon Pizza

Don't buy pizza here it's always a problem it's either the wrong pizza or it's half baked, can't understand how anyone could confuse pizza it's so simple

Atmosphere: 1

Food: 1

Service: 1

This place delivered me pizza that sat for a hour an 45 minutes. When the eta was 45 minutes MAX.

ORDERED AT 9:04 P.M

OUT OF OVEN AT 9:20

OUT FOR DELIVERY 9:55

RECIVED AT 10:37

THE GUY THAT ANSWERES THE PHONE DID NOT CARE TO HELP BESIDES TELLIN ME ITS ON ITS WAY AN THEN SETS THE PHONE DOWN AN WALKED AWAY LEFT ME SITTING THERE ON THE PHONE AN NEVER CAME BACK.

Atmosphere: 1

Food: 1

Service: 1

You guys are amazing!! Thank you to everybody in store and John my delivery driver! Super happy and fun loving guy. The best experience yet

Atmosphere: 5

Food: 5

Service: 5

The staff was substituted all around and brought more prepared and better behave employees. Thank you, since then the experiences have been amazing!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Garlic Bites

Compared to the Domino’s on archer Road this one was really bad . One particular cook was talking incessantly and using profanity while cooking just totally disregarding the customers in the restaurant. The pizza was overcooked, and the ingredients were dry. The dominoes on archer Road the pizza was great and the service was excellent. The person in picture is the big talker. You can do a close up to see who he is.