Excellent service from Katelyn and clean "at home" atmosphere. My 5 year old loves it and two of his regulars, Bacon Egg Cheese Croissant, Strawberry iced donuts.
Atmosphere: 5
Food: 5
Service: 5
Jacks Angulo
The worst service ever, please dont go there.
Atmosphere: 1
Food: 1
Service: 1
isaac hammond
I was in this location with some developmently disabled residents and the bathroom door accidentally got locked. And when we alerted them they were grinning and saying we can't unlock them right now. I was going to make a purchase buy I had one resident that was upset because really had to go. I felt this was really nasty especially 2 older women but 2 younger women were asking them to open the bathroom but they just smirked and said no after seeing that my guys had mental problems. It was just sad and the manager went along with it.
Atmosphere: 1
Service: 1
zanaya sampou
Only two workers working and just taking their time it shouldn’t take 30-40 just for a sandwich. Staff should learn how to multitask not just take one customer order them just leave a whole line in the lobby. This Dunkin sucks and I wouldn’t recommend it to nobody
Atmosphere: 1
Food: 1
Service: 1
Jean Max
Host Ronni extremely unprofessional and rude! Horrible customer service!
Atmosphere: 3
Food: 2
Service: 1
David
Terrible loud music. Bagels are old and or microwaved. Donuts are yesterday's maybe.
Atmosphere: 1
Food: 1
Service: 3
Angela Clay
Best wrap from them today.. great staff parking is akward but the staff is great
Atmosphere: 5
Food: 5
Service: 5
Rafael Figliuolo
This staff is totally bad and disorganized as well as rude to customers, I went to pick up my order and it turns out that they gave it to someone else.Their response was that there was nothing they could do.
Atmosphere: 2
Food: 3
Service: 1
Britt Scott
Just had a coffee and a couple of donuts. Nothing spectacular and nothing bad.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
Jonathan Crosby
The girl that served me today and yesterday acted like she didn’t want to be there, and today she’s working while she’s holding her phone talking on the phone the entire time, and she coughed into her glove and then proceeded to touch an egg with it. Gross. No longer going to this location when this girl is working. Larger girl. Went on 2/17/24 and 2/18/24. She also didn’t give a receipt.
Apparently they were out of bacon or just didn’t feel like putting bacon on the thing that comes with bacon. And instead of telling me that, they just handed me my order and assumed I would be fine with not getting what I thought I was paying for.
Peter
I got their coffee everything else is not much to talk about that used to have the best donuts now I can go to the supermarket and get better donuts they really need to rethink their strategy if they intend on staying afloat in today's economy. I would love to talk to the CEO I can probably give him a few tips and I don't have a college degree
Atmosphere: 2
Food: 2
Service: 4
Peter Leiza
I got their coffee everything else is not much to talk about that used to have the best donuts now I can go to the supermarket and get better donuts they really need to rethink their strategy if they intend on staying afloat in today's economy. I would love to talk to the CEO I can probably give him a few tips and I don't have a college degree
Atmosphere: 2
Food: 2
Service: 4
Tracy Davis
This is one of the best Dunkin donuts in Gainesville they have phenomenal service here then their courteous and they're always nice in friendly desserts in gold
Atmosphere: 4
Food: 5
Service: 5
Elaine Howe
The store is small about 2 to 3 workers at a time but the employees are very friendly.
Excellent service from Katelyn and clean "at home" atmosphere. My 5 year old loves it and two of his regulars, Bacon Egg Cheese Croissant, Strawberry iced donuts.
Atmosphere: 5
Food: 5
Service: 5
The worst service ever, please dont go there.
Atmosphere: 1
Food: 1
Service: 1
I was in this location with some developmently disabled residents and the bathroom door accidentally got locked. And when we alerted them they were grinning and saying we can't unlock them right now. I was going to make a purchase buy I had one resident that was upset because really had to go. I felt this was really nasty especially 2 older women but 2 younger women were asking them to open the bathroom but they just smirked and said no after seeing that my guys had mental problems. It was just sad and the manager went along with it.
Atmosphere: 1
Service: 1
Only two workers working and just taking their time it shouldn’t take 30-40 just for a sandwich. Staff should learn how to multitask not just take one customer order them just leave a whole line in the lobby. This Dunkin sucks and I wouldn’t recommend it to nobody
Atmosphere: 1
Food: 1
Service: 1
Host Ronni extremely unprofessional and rude! Horrible customer service!
Atmosphere: 3
Food: 2
Service: 1
Terrible loud music. Bagels are old and or microwaved. Donuts are yesterday's maybe.
Atmosphere: 1
Food: 1
Service: 3
Best wrap from them today.. great staff parking is akward but the staff is great
Atmosphere: 5
Food: 5
Service: 5
This staff is totally bad and disorganized as well as rude to customers, I went to pick up my order and it turns out that they gave it to someone else.Their response was that there was nothing they could do.
Atmosphere: 2
Food: 3
Service: 1
Just had a coffee and a couple of donuts. Nothing spectacular and nothing bad.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
The girl that served me today and yesterday acted like she didn’t want to be there, and today she’s working while she’s holding her phone talking on the phone the entire time, and she coughed into her glove and then proceeded to touch an egg with it. Gross. No longer going to this location when this girl is working. Larger girl. Went on 2/17/24 and 2/18/24. She also didn’t give a receipt.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Apparently they were out of bacon or just didn’t feel like putting bacon on the thing that comes with bacon. And instead of telling me that, they just handed me my order and assumed I would be fine with not getting what I thought I was paying for.
I got their coffee everything else is not much to talk about that used to have the best donuts now I can go to the supermarket and get better donuts they really need to rethink their strategy if they intend on staying afloat in today's economy. I would love to talk to the CEO I can probably give him a few tips and I don't have a college degree
Atmosphere: 2
Food: 2
Service: 4
I got their coffee everything else is not much to talk about that used to have the best donuts now I can go to the supermarket and get better donuts they really need to rethink their strategy if they intend on staying afloat in today's economy. I would love to talk to the CEO I can probably give him a few tips and I don't have a college degree
Atmosphere: 2
Food: 2
Service: 4
This is one of the best Dunkin donuts in Gainesville they have phenomenal service here then their courteous and they're always nice in friendly desserts in gold
Atmosphere: 4
Food: 5
Service: 5
The store is small about 2 to 3 workers at a time but the employees are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
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