Dunkin'
1412 W University Ave, Gainesville
(352) 727-4213
Recent Reviews
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Stingy af w their cream cheese
It can be a hot or miss but it’s usually good with nice people
Atmosphere: 5
Food: 5
Service: 5
I've been here multiple times and have never had an negative experience. The food has always been up to standard, the service has always been professional, and the wait time has never been that terrible. I look forward to returning in the future.
Atmosphere: 4
Food: 5
Service: 5
Bro like I’ve been waiting for like 20 minutes for toast this place is a joke workers are horrendous.
Atmosphere: 1
Food: 1
Service: 1
This place never has anything. It's a Baskin/Dunkin, and you can't get half of either menu....smh.
Atmosphere: 5
Food: 2
Service: 3
the service is simply terrible. employees are rude for no reason. made coffee from ice
Atmosphere: 1
Food: 1
Service: 1
I get my coffee here everyday!! They even remember my order!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Loved the service here!!!!
Atmosphere: 5
Food: 5
Service: 5
Fast food? Haha funny. It took around 20 minutes just to get 2 bagles. Ordered extra cream cheese on the bagels and it came out looking less without extra. Food was pretty good tho.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hash Browns
best coffee and breakfast sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Coffee Coconut Caramel
Restaurantji Recommends
Today at 11:00am I walked in and a blonde girl and dark-haired girl completely ignored me standing at the register. I didn’t say anything and they eventually noticed me after a couple minutes and took my order. While I was picking up my bagel the blonde girl was loudly saying how she “wouldn’t kill herself over someone’s bagel” and stuff about having to wait if they’re in the middle of a conversation. She then pretty roughly set my food down. Bad experience and just overall weird and unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts, Bagels
Large hot coffee, cream, and sugar w a caramel swirl! It was my first visit to this store. They provided great customer service with a smile. The coffee was PERFECTLY MADE! I highly recommend this place for a good cup of coffee!
Atmosphere: 5
Food: 5
Service: 5
Lisa is simply an amazing human being. She was super welcoming, treated us like family, and got our rainy-day UF tour off to a great start! Thank you, Lisa. DD is lucky to have you!
Parking: Street parking
Wheelchair accessibility: Accessible
Staff can be dismissive depending on the workload (or whatever else, I don’t know), but this location is unpleasant to me. I was verbally harassed by a man at this location and have no desire to come back. He accused me of theft when I was given a refund in cash. Coming to a coffee shop to be verbally harassed? While three to four member of staff stand by and do nothing?Nope. (From 2/11/23)Edit: I reported this to Dunkin Corporate and never heard back from them. They have a record of this in their internal records but never felt the need to reach out to me about it. Customer service was nice but ultimately useless. Have no interest in shopping at any Dunkin shop ever again.
Manager was horrible. Treats staff very badly. Location is disgusting. Honestly need better management and it would be way better. Do not recommend right now.
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