I get my coffee here everyday!! They even remember my order!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Valentino Bornancini
Loved the service here!!!!
Atmosphere: 5
Food: 5
Service: 5
CommandCookie
Fast food? Haha funny. It took around 20 minutes just to get 2 bagles. Ordered extra cream cheese on the bagels and it came out looking less without extra. Food was pretty good tho.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hash Browns
Yolanda Cruz
Today at 11:00am I walked in and a blonde girl and dark-haired girl completely ignored me standing at the register. I didn’t say anything and they eventually noticed me after a couple minutes and took my order. While I was picking up my bagel the blonde girl was loudly saying how she “wouldn’t kill herself over someone’s bagel” and stuff about having to wait if they’re in the middle of a conversation. She then pretty roughly set my food down. Bad experience and just overall weird and unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts, Bagels
Greg L
Large hot coffee, cream, and sugar w a caramel swirl! It was my first visit to this store. They provided great customer service with a smile. The coffee was PERFECTLY MADE! I highly recommend this place for a good cup of coffee!
Atmosphere: 5
Food: 5
Service: 5
Clara Sowers
Lisa is simply an amazing human being. She was super welcoming, treated us like family, and got our rainy-day UF tour off to a great start! Thank you, Lisa. DD is lucky to have you!Parking: Street parkingWheelchair accessibility: Accessible
Ally McCraine
Staff can be dismissive depending on the workload (or whatever else, I don’t know), but this location is unpleasant to me. I was verbally harassed by a man at this location and have no desire to come back. He accused me of theft when I was given a refund in cash. Coming to a coffee shop to be verbally harassed? While three to four member of staff stand by and do nothing?Nope. (From 2/11/23)Edit: I reported this to Dunkin Corporate and never heard back from them. They have a record of this in their internal records but never felt the need to reach out to me about it. Customer service was nice but ultimately useless. Have no interest in shopping at any Dunkin shop ever again.
Diego Montero
Manager was horrible. Treats staff very badly. Location is disgusting. Honestly need better management and it would be way better. Do not recommend right now.
Vrieze Knight
Personally this is a great location to be able to get yourself a nice cup of coffee and also take care of a lot of other things at the same time. The lady behind the counter was very friendly and very helpful. She made sure that my coffee was made within a reasonable time frame. And she actually had a couple funny jokes. I will definitely come back here when I'm on this side of town.
Kyle Blundell
Outstanding customer service, very clean with a terrific atmosphere. An awesome place for students to study with a target copy attached in the building. The best hot coffee and donuts in town, hands down.
Staff here is chill, donuts taste like any other Dunkin’ DonutsEdit: DO NOT get the hashbrowns they were literally burnt black, yet soggy and oily, 0 crisp like bro how did you do that ?
Grace Bartholomew
I got 2 smoothies and 2 ice cream. It took 15 minutes for them make 2 smoothies it was a little bit to long but nice place.Kid-friendliness: Friendly environment, nice area
Ellen Garcia
I was going to get a coffee here but the “parking attendant”, Robbie, started yelling at me as soon as I got out of my car that I can’t park there unless I’m going in the shop. He was extremely rude, disrespectful, and has anger issues. No customer should be treated like this. I left and will not return here. Terrible customer service. This person should not work here.
Audrey W.
I guess when you have next to no competition, you don't care so much about quality of your product. As a national chain, I should be able to get a fair amount of consistency where ever I go. Today the donuts had a hint of icing, the eggs & cheese portions were small, and the hash browns had a burnt taste to them (the kind that says the oven hasn't been cleaned in a minute. I also wasn't happy to see the trays of bagels and croissants sitting on a top counter without covering. I wouldn't come here for food again, and I feel bad for the people who have few choices i. the area. I saw several business people come in this morning. Only up side was the girl who served us was nice.
Randall Hogan
Personally this is a great location to be able to get yourself a nice cup of coffee and also take care of a lot of other things at the same time. The lady behind the counter was very friendly and very helpful. She made sure that my coffee was made within a reasonable time frame. And she actually had a couple funny jokes. I will definitely come back here when I'm on this side of town.
I get my coffee here everyday!! They even remember my order!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Loved the service here!!!!
Atmosphere: 5
Food: 5
Service: 5
Fast food? Haha funny. It took around 20 minutes just to get 2 bagles. Ordered extra cream cheese on the bagels and it came out looking less without extra. Food was pretty good tho.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hash Browns
Today at 11:00am I walked in and a blonde girl and dark-haired girl completely ignored me standing at the register. I didn’t say anything and they eventually noticed me after a couple minutes and took my order. While I was picking up my bagel the blonde girl was loudly saying how she “wouldn’t kill herself over someone’s bagel” and stuff about having to wait if they’re in the middle of a conversation. She then pretty roughly set my food down. Bad experience and just overall weird and unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Donuts, Bagels
Large hot coffee, cream, and sugar w a caramel swirl! It was my first visit to this store. They provided great customer service with a smile. The coffee was PERFECTLY MADE! I highly recommend this place for a good cup of coffee!
Atmosphere: 5
Food: 5
Service: 5
Lisa is simply an amazing human being. She was super welcoming, treated us like family, and got our rainy-day UF tour off to a great start! Thank you, Lisa. DD is lucky to have you!Parking: Street parkingWheelchair accessibility: Accessible
Staff can be dismissive depending on the workload (or whatever else, I don’t know), but this location is unpleasant to me. I was verbally harassed by a man at this location and have no desire to come back. He accused me of theft when I was given a refund in cash. Coming to a coffee shop to be verbally harassed? While three to four member of staff stand by and do nothing?Nope. (From 2/11/23)Edit: I reported this to Dunkin Corporate and never heard back from them. They have a record of this in their internal records but never felt the need to reach out to me about it. Customer service was nice but ultimately useless. Have no interest in shopping at any Dunkin shop ever again.
Manager was horrible. Treats staff very badly. Location is disgusting. Honestly need better management and it would be way better. Do not recommend right now.
Personally this is a great location to be able to get yourself a nice cup of coffee and also take care of a lot of other things at the same time. The lady behind the counter was very friendly and very helpful. She made sure that my coffee was made within a reasonable time frame. And she actually had a couple funny jokes. I will definitely come back here when I'm on this side of town.
Outstanding customer service, very clean with a terrific atmosphere. An awesome place for students to study with a target copy attached in the building. The best hot coffee and donuts in town, hands down.
Restaurantji Recommends
Staff here is chill, donuts taste like any other Dunkin’ DonutsEdit: DO NOT get the hashbrowns they were literally burnt black, yet soggy and oily, 0 crisp like bro how did you do that ?
I got 2 smoothies and 2 ice cream. It took 15 minutes for them make 2 smoothies it was a little bit to long but nice place.Kid-friendliness: Friendly environment, nice area
I was going to get a coffee here but the “parking attendant”, Robbie, started yelling at me as soon as I got out of my car that I can’t park there unless I’m going in the shop. He was extremely rude, disrespectful, and has anger issues. No customer should be treated like this. I left and will not return here. Terrible customer service. This person should not work here.
I guess when you have next to no competition, you don't care so much about quality of your product. As a national chain, I should be able to get a fair amount of consistency where ever I go. Today the donuts had a hint of icing, the eggs & cheese portions were small, and the hash browns had a burnt taste to them (the kind that says the oven hasn't been cleaned in a minute. I also wasn't happy to see the trays of bagels and croissants sitting on a top counter without covering. I wouldn't come here for food again, and I feel bad for the people who have few choices i. the area. I saw several business people come in this morning. Only up side was the girl who served us was nice.
Personally this is a great location to be able to get yourself a nice cup of coffee and also take care of a lot of other things at the same time. The lady behind the counter was very friendly and very helpful. She made sure that my coffee was made within a reasonable time frame. And she actually had a couple funny jokes. I will definitely come back here when I'm on this side of town.