Dunkin'

7011 W Newberry Rd, Gainesville
(352) 727-4254

Recent Reviews

Henry Nesbitt

The girl making the coffee is depressing & ignorant.

Atmosphere: 1

Food: 4

Service: 1

Sarah Ann

I will never come back to this location ,my drink did not look like it usually does I get the same thing everytime I come to dunkin donuts I asked for it to remade and the Blonde lady with a MANAGER shirt proceeded to raise her voice and yell ITS FROZEN!!!! At that point I just asked for my money back how RUDE! How is that lady a manager !! Get her out of there ! You guys lost my business I’m sure I won’t be the last with management like that.

Atmosphere: 1

Food: 1

Service: 1

Jenna Averi

The manager working the counter was the rudest person I’ve ever met in my life. She was even more rude to her staff. Just a miserable human being.

Atmosphere: 1

Food: 2

Service: 1

The Dust Bustin Cleaning Fairies Rachel Seigler

Don't go here if you have children in the car. Tried to go through the drive through to get everyone some food and every 15 seconds was asked for our order by 3 different employees. When I told them I needed a minute they rudely told me they were in a timer and I basically needed to figure out what 5 children wanted in less then 2 minutes. Needless to say we left and won't be returning our business to any of these establishments ever again.

Rachel Seigler

Very rude and unfriendly staff. Felt very rushed to the point we just left.

Rachel S

Rushed by rude employees because they're on a timer and can't allow customers to look over and explain the menu. Wasted trip because we won't be supporting this business anymore.

Scarlett Cherry

This Duncan should be shut down only had half the menu up in general place was dirty . My bagel bites were still frozen when given to me . Staff is very rude and no paper towels in the bathroom!

Atmosphere: 1

Food: 1

Service: 1

Faren Healey

No one has a clue what’s going on at this Dunkin’. We placed a mobile order and when I got up to the window they tried to charge me for the food that was already paid for. We had to wait 10 more minutes for the croissants “to cool.” The people working there don’t care enough to even try to communicate with the customers or their fellow coworkers. We could barely understand the drive through attendant or the woman at the window. We ordered two sandwiches and avocado toast. When they brought our order out to us there was no toast just the bag with sandwiches. They made the toast for us, but it wasn’t toast, it was bread….and then we found out that someone made the avocado toast on one of the croissants???? Not sure what the was about. Plus their “fresh” croissants were dry and basically burnt. All and all the worst Dunkin’ experience we’ve had in a very long time.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Croissant, Sausage Egg and Cheese, Bacon Egg and Cheese

Justin Wilkerson

Go somewhere else

StdSpeedrun

Dunkin is a good place to grab donuts if you are in a rush, decent selection, but mediocre donuts and coffee

Melissa Çoleman

Went to drive through and got a sausage egg and cheese on a plain bagel toasted and I Ended up getting a bacon egg and cheese on a croissant. Extra bacon on the side and something else. That was the order behind me,Then I went inside told him. They gave me the wrong one. Then they go and try to give me the wrong one again.finally got mine. How hard is it? customer's order right not that damn hard, they were Rude. Didnt apologize. I will never go there again even though it's the closest Dunkin to me. And I still gotta drive a 1/2 hour just to get to that Dunkin'.

Atmosphere: 1

Food: 1

Service: 1

Xavier Dallas

Odd feeling from the road want

Atmosphere: 1

Todd Rarick

Staff very nice.

Atmosphere: 4

Food: 4

Service: 4

Stephanie Shashaguay

Typical Dunkin, but they did have a good selection and service was prompt.

Service: 5

Jasmine

Fast service. Nice employees. Great drinks and snacks!

Atmosphere: 5

Food: 5

Service: 5

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