Dunkin'
7605 W Newberry Rd, Gainesville
(352) 224-5518
Recent Reviews
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Foods great but the one lady who works there is awful. She was really rude and got my whole order wrong. Missed a whole sandwich, and somehow made a coffee when I ordered a chai.
Atmosphere: 4
Food: 5
Service: 1
I like this dunkin, the service can just be slow in the morning at times. It sometimes takes forever for someone to take an order at the drive-through, and then it takes even longer to get the drinks or food. But people are nice and try to be as attentive as they can. If you’re in a rush, try a different dunkin. But if you want your drinks and food to be done well, this is THEE dunkin.
Atmosphere: 3
Food: 4
Service: 3
Best Dunkin Donuts in town! Staff is always super friendly and the Ice tea is never skunked.
The staff was rude yelling at me for them not being able to hear me even though I was loud as is.. When I got the food, the bacon sandwhich was severely undercooked.
Atmosphere: 1
Food: 1
Service: 1
Staff had no manners or personality. Got hash browns and smelled and tasted like freezer burn… inedible and had to throw them out. Go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Had to ask for a key to the bathroom,and the other bathroom was out of order.
Atmosphere: 4
Food: 3
Service: 2
You ask for some ice coffee yet they can’t make it
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Donuts
The employees at this Dunkin are the worst. They are so miserable- took them several minutes to answer the window, I was the only car in line. I also love seeing employees wearing bonnets that they sleep in, to work. Such trash- I’m over it- everyone just acts like these things are ok and they are not. Act a little professional.
Atmosphere: 3
Food: 3
Service: 1
The manager was very pleasant and helpful.The employees are funny helpful and keep the store clean. This is one of my favorite Dunkin Donuts to go to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Egg and Cheese, Apple Fritter, Wake-Up Wrap - Sausage Egg and Cheese, Donuts, Dunkin' Refreshers, Strawberry Dragonfruit with Green Tea, Croissant, Muffins, Munchkins Donut Hole Treats
Waited to be helped in the store , was not greeted by anyone for 5 minutes despite every one of the staff members looking at us. The staff was helping the drive thru customers and laughed at a customer and made jokes about their card declining loud enough for my fiance and I to hear and we finally just walked out and went to wafflehouse. The staff was rude, and completely out of line for making jokes about a customer in the drive thru. News flash you work at dunkin - and with those attitudes you always will. Go to the dunkin down the road instead or waffle house their food and service was exceptional!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just stopped by on my way to work I think I got week old donuts they
Food: 1
Service: 4
The absolute best place to get coffee first thing in the morning. Sheila has the best customer service around!
I'll come back when you clean the flies out of your ice machine. :(
Atmosphere: 4
Food: 1
Service: 4
Mediocre and high priced coffee.
Atmosphere: 2
Food: 2
Service: 3
Great service and those mini bagels are a must! Fantastic coffee and a small and easy to get in and out location.
Atmosphere: 5
Food: 5
Service: 5
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