First time to this location, Butler Plaza Gainesville. Short line of people waiting, greeted by a very friendly outgoing person by the name of Sarah. Sarah took my order and started fresh cutting all my meats for my sub. She was easy to talk with and listened to exactly how I wanted my sub. After preparing my sub she passed me on to someone to ring me up. I told him I was a member of the Jersey Mikes Email Club and after looking up my account informed me my sub was “free” due to the number of points I had accumulated. Wow! What a great experience……. Food, Service, and Atmosphere 5 stars…… thanks again!!
Shelly Hendrix
Food was good and service was great
Donald Frailey
Excellent sandwich For a deal through the app. The sandwich was made to order.
Delivery was slow but I did order during lunch rush. The hot sandwich was cold. But I bet it was excellent when warm
Rick Reed
Great Subs
KEISHA NEALY
Nice Diner Area
Gloria Shepherd
Hadn't been to a Jersey Mike's in a while. Today there were 2 people working dining room line was extremely long. Apparently the 2nd worker was in the to back on break and refused to come help the young man that was trying to deal with the situation. Sooo sad when you have to wait over 30 minutes for 2 sub sandwiches.💔😢
Richard Lopes
The sandwiches are over priced and quality of the ingredients is just plain bad.... I paid over $3 dollars to add bacon to the sandwich and when I got home I realize that they did not add the bacon, and the chicken tasted nothing like chicken.... I just have no idea what kind of meat they put on it.... The service was terrible!! They did not ask what kind of bread I wanted or if I wanted to put any other ingredients.... For a single sandwich that costs over 25 dollars, I expected a lot better than what I got!! Never, ever going back there for sure....
nathan burum
Ordered online. Got there and me and another pick up order were ignored until I had to make them give me my food. Got home 40 minutes away went to eat and they made 2 out of 3 sandwiches wrong. I called and no one answered 6 times. Called another store in the area and they answered first try so they are just ignoring the phones here. Finally got ahold of somebody and they can’t refund me for 5 days since their manager won’t be in. Or I can put the sandwhich in my fridge until the next time I’m in Gainesville. My mind is just blown by the whole situation would rather just cook at home at this point.
Kierra Freeman
The light skin guy was rude and lacked customer service. The food was fine.
Horrible experience, when I tried to order my sandwich in the middle of my order the lady just stopped and continued to take on the next order after me. Listen I get it when it’s able busy day and you want to get ahead, but not when there’s only 3 people in the establishment and they have complex orders and are after me. They didn’t even come before me .
John T
I dont reccomend the Bacon, chicken, ranch cheesesteak sub.
Hannah
I eat here regularly and have never had an issue. Jersey mikes is dedicated towards making their space clean and food fresh allowing me to order with my sensitive diet restrictions. Celiac and gluten free safe.
Atmosphere: 5
Food: 5
Service: 5
paul sweeney
Only good cheese steak you can get in florida (as far as chains go), and they don't stock ketchup. Last visit.
Andrew Cox
Subs are always good but the long lines I inevitably encounter are bc this store is chronically understaffed. Would appear to be on the manager and not the staff, who are pleasant and doing their best. It’s brutal.
First time to this location, Butler Plaza Gainesville.
Short line of people waiting, greeted by a very friendly outgoing person by the name of Sarah. Sarah took my order and started fresh cutting all my meats for my sub. She was easy to talk with and listened to exactly how I wanted my sub. After preparing my sub she passed me on to someone to ring me up. I told him I was a member of the Jersey Mikes Email Club and after looking up my account informed me my sub was “free” due to the number of points I had accumulated. Wow! What a great experience……. Food, Service, and Atmosphere 5 stars…… thanks again!!
Food was good and service was great
Excellent sandwich For a deal through the app. The sandwich was made to order.
Delivery was slow but I did order during lunch rush. The hot sandwich was cold. But I bet it was excellent when warm
Great Subs
Nice Diner Area
Hadn't been to a Jersey Mike's in a while. Today there were 2 people working dining room line was extremely long. Apparently the 2nd worker was in the to back on break and refused to come help the young man that was trying to deal with the situation. Sooo sad when you have to wait over 30 minutes for 2 sub sandwiches.💔😢
The sandwiches are over priced and quality of the ingredients is just plain bad.... I paid over $3 dollars to add bacon to the sandwich and when I got home I realize that they did not add the bacon, and the chicken tasted nothing like chicken.... I just have no idea what kind of meat they put on it.... The service was terrible!! They did not ask what kind of bread I wanted or if I wanted to put any other ingredients.... For a single sandwich that costs over 25 dollars, I expected a lot better than what I got!! Never, ever going back there for sure....
Ordered online. Got there and me and another pick up order were ignored until I had to make them give me my food. Got home 40 minutes away went to eat and they made 2 out of 3 sandwiches wrong. I called and no one answered 6 times. Called another store in the area and they answered first try so they are just ignoring the phones here. Finally got ahold of somebody and they can’t refund me for 5 days since their manager won’t be in. Or I can put the sandwhich in my fridge until the next time I’m in Gainesville. My mind is just blown by the whole situation would rather just cook at home at this point.
The light skin guy was rude and lacked customer service. The food was fine.
The new salads are awesome
Restaurantji Recommends
Horrible experience, when I tried to order my sandwich in the middle of my order the lady just stopped and continued to take on the next order after me. Listen I get it when it’s able busy day and you want to get ahead, but not when there’s only 3 people in the establishment and they have complex orders and are after me. They didn’t even come before me .
I dont reccomend the Bacon, chicken, ranch cheesesteak sub.
I eat here regularly and have never had an issue. Jersey mikes is dedicated towards making their space clean and food fresh allowing me to order with my sensitive diet restrictions. Celiac and gluten free safe.
Atmosphere: 5
Food: 5
Service: 5
Only good cheese steak you can get in florida (as far as chains go), and they don't stock ketchup. Last visit.
Subs are always good but the long lines I inevitably encounter are bc this store is chronically understaffed. Would appear to be on the manager and not the staff, who are pleasant and doing their best. It’s brutal.
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