Late review—I came here one night last year with my buddy and my sister. It was late and we were the only people in the restaurant. We were greeted with such hospitality and excellent customer service. Will definitely return when I’m in Gainesville, FL!
Virgil Virgil
This food was horrible tasted like the Grease had not been changed in a year service was rushed burgers half done and bread toasted on on side soggy on the other horrible
Atmosphere: 1
Food: 1
Service: 1
Crystal
We drove from lake county for a special trip to Krystal's but I've definitely seen happier people at a funeral! I smiled & and complimented the food but the big lady sitting at the window stared me down like I owed her money!
Atmosphere: 2
Food: 5
Service: 1
Rodolfo Aparicio
Wow was my first time. Very good hot, delicious and fast. Nice customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Allyssa Szemak
Shawn had amazing service and was so helpful, he went above and beyond to make sure we were satisfied!
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Grier
Man Shaun, Stephen, and my girl Shannon did an awesome job with my service I could not be happier. They greeted me as I walked in the door. And surprisingly I went to use the bathroom and it was supper clean. I wish I lived here so I could come back once a week. But since I now know what it’s like. I’ll make sure I always make a stop for food at Krystal’s in Gainesville on my way to Freeport and back down to Miami.
When you come always ask for Shaun or BIG STEVE.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Wings
Dawn Jones
Kid-friendliness: Highchair available
Wheelchair accessibility: A little narrow but wheelchair accessible
Atmosphere: 3
Food: 5
Service: 5
Elijah Garrett
An employee, Shawn, was kind and full of energy even late at night. The food tasted good and the service was instantaneous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burgers
Mason Tabor
Shawn gave great service and had an AWESOME, contagiously positive personality. Dude deserves a bonus. Great dinner.
Atmosphere: 5
Food: 5
Service: 5
Sunny Singh
Shaun was amazing thank you for your great kindness and customer service ! We will definitely be coming back ! Hope you’re on shift !
Customer service horrible, and food not freshly cooked. Fries cold and stale, Krystal burgers with soggy, withered bread, and meat looked as though it had been cooked hours ago.
Atmosphere: 1
Food: 1
Service: 1
Mary Weiss
Super nice staff and quick service!
Food: 5
Service: 5
Recommended dishes: Burgers
Gail Griffin
Shawn is amazing. He's always nice and friendly and when I can make up my mind about what I want to order he give me time to decided without rushing me.. he's so awesome .. thanks Shawn you rock!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Tori Wilson
Shaun had the best customer service he’s the manger of krystal and was very patient with my mother 😭
Atmosphere: 5
Food: 5
Service: 5
Sharon Twigg
Very clean restaurant....staff great and service fast
Late review—I came here one night last year with my buddy and my sister. It was late and we were the only people in the restaurant. We were greeted with such hospitality and excellent customer service. Will definitely return when I’m in Gainesville, FL!
This food was horrible tasted like the Grease had not been changed in a year service was rushed burgers half done and bread toasted on on side soggy on the other horrible
Atmosphere: 1
Food: 1
Service: 1
We drove from lake county for a special trip to Krystal's but I've definitely seen happier people at a funeral! I smiled & and complimented the food but the big lady sitting at the window stared me down like I owed her money!
Atmosphere: 2
Food: 5
Service: 1
Wow was my first time. Very good hot, delicious and fast. Nice customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Shawn had amazing service and was so helpful, he went above and beyond to make sure we were satisfied!
Atmosphere: 5
Food: 5
Service: 5
Man Shaun, Stephen, and my girl Shannon did an awesome job with my service I could not be happier. They greeted me as I walked in the door. And surprisingly I went to use the bathroom and it was supper clean. I wish I lived here so I could come back once a week. But since I now know what it’s like. I’ll make sure I always make a stop for food at Krystal’s in Gainesville on my way to Freeport and back down to Miami.
When you come always ask for Shaun or BIG STEVE.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Wings
Kid-friendliness: Highchair available
Wheelchair accessibility: A little narrow but wheelchair accessible
Atmosphere: 3
Food: 5
Service: 5
An employee, Shawn, was kind and full of energy even late at night. The food tasted good and the service was instantaneous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burgers
Shawn gave great service and had an AWESOME, contagiously positive personality. Dude deserves a bonus. Great dinner.
Atmosphere: 5
Food: 5
Service: 5
Shaun was amazing thank you for your great kindness and customer service ! We will definitely be coming back ! Hope you’re on shift !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service horrible, and food not freshly cooked. Fries cold and stale, Krystal burgers with soggy, withered bread, and meat looked as though it had been cooked hours ago.
Atmosphere: 1
Food: 1
Service: 1
Super nice staff and quick service!
Food: 5
Service: 5
Recommended dishes: Burgers
Shawn is amazing. He's always nice and friendly and when I can make up my mind about what I want to order he give me time to decided without rushing me.. he's so awesome .. thanks Shawn you rock!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Shaun had the best customer service he’s the manger of krystal and was very patient with my mother 😭
Atmosphere: 5
Food: 5
Service: 5
Very clean restaurant....staff great and service fast
Atmosphere: 5
Food: 5
Service: 5
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