The service are slow and rude staff, too many non-paying costumers/homeless inside just talking occupying tables, dirty restroom. The ice cream machine it's always broken, but it's because no one wants to clean it. Poor management, I'll never stop there again or at any McD's, they're all the same and overprice food.
Atmosphere: 2
Food: 2
Service: 2
Howard Adams
After seeing what I seen on the rating the owner needs closest McDonald's down moldy egg that's a health code violation the people who works there always rude first thing that the owner needs to do is clean house get rid of the people who is rude and don't care about this fast food restaurant I know me and my kids will never go to this McDonald's especially after seeing a picture of an egg that is moldy someone needs to turn this McDonald's into a health inspector
Atmosphere: 1
Food: 1
Service: 1
Shelley Arrington
Fast friendly and polite. The food was hot.
Atmosphere: 5
Food: 5
Service: 5
Carl Strachan II
Front counter employee manager is very rude and disrespectful
Atmosphere: 1
Service: 1
Jeremy Jackson
Manager Justin and his crew on November 2 7:06pm made my 40pc 2 large fries fresh with a smile I appreciate that always an attitude I drove from Archer Rd bc the mcdonald's on Archer and 40th blvd has attitudes and old food.
Atmosphere: 5
Food: 5
Service: 5
Tati Cirilo
Literally been at the speaker for 30 minutes cars leaving coming leaving no said anything so I called but no answer. They are open too
Service: 1
V P
The level of professional service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Ethan Grand
Went there at 8:30 pm when there was nobody else in line or inside and they said “be with you in a minute” and then didn’t come back for 10 minutes so I left. Every time I come to this McDonald’s I’m reminded how horrible the service is and know not to come back for a few years. Can’t believe corporate hasn’t shut down this pathetic excuse for a franchisee
Atmosphere: 1
Service: 1
Lou Malott
Buns were chewy and felt weird, burgers dried out and a tiny piece of lettuce and half slice tomato, qrt size piece of bacon and 3/4 of a small fry. This is the second time I've gotten really old food.
Placed my order over an hour before close and they cancelled it because they already cleaned the grill and wouldn’t make my burger. I’ve worked in customer service, you don’t close an hour before the restaurant does. Very dissapointing.
Susan Darst
Went through the drive through. Lady who took my money wasn't rude but not McDonald's friendly. The one who gave me the food was borderline rude. Food was barely wrapped. I'd avoid that place. People in the parking area begging. Never again. I've gone through a zillion drive throughs and never had anything like this.
This was the worst experience I’ve ever had in a restaurant in my whole life. They didn’t have eggs so I had a biscuit sandwich with cheese and bacon. Staff was completely unprofessional and rude. I asked for a refund, and this was 2 weeks ago, and nothing. Horrible service. If I could o would give them -5 stars.
Atmosphere: 1
Food: 1
Service: 1
joshagosh
incompetent staff, guy at the drive through kept asking me to repeat myself then when I Raised my voice to make sure he could hear it then all of a sudden the manager gets on the horn and says "don't yell the speaker is bad". If true, then that should be information posted on the drivethru or given to the customer. I had to wait 30 minutes after that for my food I mobile ordered and 5 other people were served before me, at 7:00 at night when it the lobby wasn't even packed. I guess the same person who employs the rude workers at the west university ave McDonald's employs them here. Avoid both of these locations if you actually want to be served by people who take pride in their job, and are efficient. The 30 minutes I waited in that line could have been 30 minutes waiting at a sit down restaurant for food 3 times the costs of McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Rahmand N Carla
12/3/2024 I Waited 23 minutes in line at the speaker on a mobile order just to be told at the window they don't have sweet and sour sauce. Then asked for a refund and the manager had a nerve to have an attitude, no apology no nothing. Just to see someone pushing boxes of sauces to the front. I have tried not to leave reviews because its always something and you keep in kind its McDonalds but this is UNACCEPTABLE!!
The service are slow and rude staff, too many non-paying costumers/homeless inside just talking occupying tables, dirty restroom. The ice cream machine it's always broken, but it's because no one wants to clean it. Poor management, I'll never stop there again or at any McD's, they're all the same and overprice food.
Atmosphere: 2
Food: 2
Service: 2
After seeing what I seen on the rating the owner needs closest McDonald's down moldy egg that's a health code violation the people who works there always rude first thing that the owner needs to do is clean house get rid of the people who is rude and don't care about this fast food restaurant I know me and my kids will never go to this McDonald's especially after seeing a picture of an egg that is moldy someone needs to turn this McDonald's into a health inspector
Atmosphere: 1
Food: 1
Service: 1
Fast friendly and polite. The food was hot.
Atmosphere: 5
Food: 5
Service: 5
Front counter employee manager is very rude and disrespectful
Atmosphere: 1
Service: 1
Manager Justin and his crew on November 2 7:06pm made my 40pc 2 large fries fresh with a smile I appreciate that always an attitude I drove from Archer Rd bc the mcdonald's on Archer and 40th blvd has attitudes and old food.
Atmosphere: 5
Food: 5
Service: 5
Literally been at the speaker for 30 minutes cars leaving coming leaving no said anything so I called but no answer. They are open too
Service: 1
The level of professional service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Went there at 8:30 pm when there was nobody else in line or inside and they said “be with you in a minute” and then didn’t come back for 10 minutes so I left. Every time I come to this McDonald’s I’m reminded how horrible the service is and know not to come back for a few years. Can’t believe corporate hasn’t shut down this pathetic excuse for a franchisee
Atmosphere: 1
Service: 1
Buns were chewy and felt weird, burgers dried out and a tiny piece of lettuce and half slice tomato, qrt size piece of bacon and 3/4 of a small fry. This is the second time I've gotten really old food.
Atmosphere: 3
Food: 1
Service: 3
Employees rude, food rarely fresh.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Placed my order over an hour before close and they cancelled it because they already cleaned the grill and wouldn’t make my burger. I’ve worked in customer service, you don’t close an hour before the restaurant does. Very dissapointing.
Went through the drive through. Lady who took my money wasn't rude but not McDonald's friendly. The one who gave me the food was borderline rude. Food was barely wrapped. I'd avoid that place. People in the parking area begging. Never again. I've gone through a zillion drive throughs and never had anything like this.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Egg Mcmuffin, Sausage, Hash Browns
This was the worst experience I’ve ever had in a restaurant in my whole life. They didn’t have eggs so I had a biscuit sandwich with cheese and bacon. Staff was completely unprofessional and rude. I asked for a refund, and this was 2 weeks ago, and nothing. Horrible service. If I could o would give them -5 stars.
Atmosphere: 1
Food: 1
Service: 1
incompetent staff, guy at the drive through kept asking me to repeat myself then when I Raised my voice to make sure he could hear it then all of a sudden the manager gets on the horn and says "don't yell the speaker is bad". If true, then that should be information posted on the drivethru or given to the customer. I had to wait 30 minutes after that for my food I mobile ordered and 5 other people were served before me, at 7:00 at night when it the lobby wasn't even packed. I guess the same person who employs the rude workers at the west university ave McDonald's employs them here. Avoid both of these locations if you actually want to be served by people who take pride in their job, and are efficient. The 30 minutes I waited in that line could have been 30 minutes waiting at a sit down restaurant for food 3 times the costs of McDonalds.
Atmosphere: 1
Food: 1
Service: 1
12/3/2024 I Waited 23 minutes in line at the speaker on a mobile order just to be told at the window they don't have sweet and sour sauce. Then asked for a refund and the manager had a nerve to have an attitude, no apology no nothing. Just to see someone pushing boxes of sauces to the front. I have tried not to leave reviews because its always something and you keep in kind its McDonalds but this is UNACCEPTABLE!!
Atmosphere: 1
Food: 1
Service: 1
Loading...