Popeyes Louisiana Kitchen

Very good customer service

They take to long to make orders. Been waiting for my order for over 20 minutes. No good customer service.

I ordered a 3 piece spicy, white meat, meal. I got a 3 piece, non-spicy, dark meat meal! How do you not get that order correct? Really!!! Won’t ever go back there! I can see why they get the ratings they do! No wonder they closed so many restaurants down! They used to be so good! AND NO TOILET PAPER IN THE LADIES ROOM!!!

Very customer service

I placed my order at 8:32, or that's when I got the email confirmation. At 8:35 I was in line at the drive through. At 8:56 I got my food. At least some of it. Missing were fries and dipping sauce. I was late to get back to work though and there were numerous cars behind me so I just left. This location has done similar things in the past, every month or 2 I give it another shot. Consistently slow and/or missing items. Once they charged my card on the app but th drive through wanted cash saying the app payment didn't go through.

Im so surprised, Because this is a fairly new location. It hasn't been here long!!.The service isn't Up to par, Here at all. Half of the crew, needs an Etiquette training. The cook, smokes black and milds outside the door, and comes back in to make sides, without washing his hands, or anything. I've had enough failed attempts here, to just call it a day!!! Try some of the more local business around, that sell chicken and all the fixens.

My job is very close to this location hence why I frequent it relatively often. I can confidently say that if you’re someone who appreciates novelty or surprises, this is the place for you. Because, every. single. time. You either won’t get what you ordered, or items will be missing.

Customer service is very rude. None of them have good customer service. The line weight is long and on top of that they make you pull over to wait another 30 minutes. It is currently 5:55 PM. The inside is always dirty in the floor full of grease not to mention the bathrooms are disgusting. There are times where their doors are locked like it is right now mind you it is still early to be locking doors.

Atmosphere: 1

Food: 3

Service: 1

I did a online delivery order from this location since I recently fractured my spine. We received our order and don't have complaints about the time but the order was missing half of the items and the items we did get were not accurate to what we ordered. I did not know 2 large mashed potatoes consist of just 3 scoops of mashed potatoes. 2 chicken sandwiches, plain pickles only and we only got 1 chicken sandwich with its normal ingredients. They also refused to answer of the phones. I highly recommend you stay away from this location and go to a different one. 2 large mashed potatoes and 2 plain chicken sandwiches with pickles and a drink. I don't know how you mess that up. $50 and was only offered a 15$ refund or 20$ credit.

Atmosphere: 1

Food: 1

Service: 1

How is a Chicken Restaurant running out of Chicken???

Atmosphere: 1

Food: 1

Service: 1

Did not care that I stood there employee looked at me twice did not even check on me , took about 20 minutes before a manager actually recognized me first time will not be accepting or taken orders from this place RUDE AND

Atmosphere: 1

Food: 1

Service: 1

Popeye’s Chicken at this location is usually like this…so disappointing. They’re always out of spicy and the employees are usually rude when they have to make it. Forget about talking to corporate or management. And what happened to the Cajun Rice they don’t even make it anymore.

Atmosphere: 1

Food: 1

Service: 1

This has got to be the worst place ever to spend your money! And it's not even the food. The food is okay. But the Manager and the emplyees are horrible. My husband and I tried to enjoy a nice lunch but the Manager was yelling and being disrespectful to her employees! The floor in front of the counter had rice and beans all over but they did not care the cashier said she was busy and did not have time to clean it. It wasn't that busy! I will not be dinning there again! The atmosphere is disgusting!

Dine in is mostly closed.

Atmosphere: 1

Food: 4

Service: 1

Wait time was a little long but the cashier more than made up for that. He was very nice and remembered everyone's name.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Popeyes Apple Pie, Mashed Potatoes