Took 50 minutes to get one drink after asking about it multiple times and it ended up not even tasting great. didn’t want to waste any more time so i just left.
Devin Bogart
This starbucks location has had a slow decline. My order was not able to be filled due to broken machinery. The employee I spoke to was extremely kind and offered a solution, however they said this is a constant problem. They also said that the manager, Anthony Stax with Chartwell, fired everyone and doesn't provide timely support. This eompoyee was worried about paying rent theough the summer. Shame on UF Dining for not supporting student workers better.
Atmosphere: 2
Food: 2
Service: 5
Jennison Kipp Searcy
It's on canvas
Adonis Casanova
They forgot to fill the cup or to add the Whipped cream. :(
I don’t often drink Starbucks, but when I do and I come here there is always something such as my my coffee not being close all the way, then causing a whole spill.
Which high key gave me trust issue. No cap, cuz if u go to a restaurant, should the customer be concerned or wonder If their food gon be poison, or cooked all the way?
or employees not adding things I payed for…. Not trying to sound like a Karen but if I’m occupied + on the goo, paying for extra 💩 and tipping yall, cuz yall don’t get pay enough 💯 (they should really double yall pay!)
Sarah Lynn
Friendly service clean store made my drink fast considering the crowd ! Drink made just the way I like it
Dan Shields
Horrible. Told me they had to brew coffee, waited 25 mins, then when they called my name they discovered they hadn't brewed yet. Had to cancel my order. Very crowded, understaffed. Really bad.
Atmosphere: 2
Service: 1
Natalie King
Overall, the drinks here are pretty decent and the staff is friendly enough. They are much more efficient than the other Starbucks and even during peak hours, the orders come within a reasonable amount of time. They also make drinks much better than the Starbucks at Reitz Union and Marston, and slightly better than the one at the Hub. That being said, this place declines in quality around finals/pre-winter break period. When I went here around this time, they didn't fill my venti drink the whole way (they filled it at around 4/5 the size of the cup) and the drinks overall didn't taste as good.
Atmosphere: 3
Service: 4
Nhi Le
Coming from a barista, this is the best Starbucks on campus.
Atmosphere: 4
Food: 4
Service: 5
Mrs King
No need to talk about Starbucks coffee speaks for itself..
Atmosphere: 5
Food: 5
Service: 5
Britney Megnath
This Starbucks is usually pretty busy considering it is inside of the library. Still, when I went I got my food pretty quickly. I got the egg and bacon sandwich and I didn’t really like it. The bread was really dry.Their coffee is good though and like any other Starbucks. Also they don’t take gift cards at this location as do any other Starbucks that are on campus.
I had an exceptional experience at this Starbucks. The quality and portion sizes exceeded my expectations, leaving me thoroughly satisfied. The staff members were both friendly and professional, ensuring a pleasant visit. Undoubtedly, it stands out as one of the top choices on the UF campus.
Atmosphere: 5
Food: 5
Service: 5
Emily Faunce
Workers are not hospitable or kind. Never want to help. They gave us a lid & the only straws that they have don’t even fit the lid so we have to go elsewhere for a straw.
Lucie Matthews
I waited literally a total of 32 minutes for my order even though when I showed up I was only second in line and there were barely any people there. 32 minutes. Like how is that okay? They used the excuse “we only have 1 oven” which I understand and am willing to wait longer, but they were so disorganized and did everything out of order. So many people who had ordered 10, 20, 30 minutes after me were getting their order first…Literally makes no sense. And the worst part was, when I tried to talk to them and ask them to check on my order, they literally refused to and blamed it on the oven issue, even though I told them there was clearly another problem happening since I had been waiting 30 minutes for my order, while at least 15 other people got their food orders much earlier than me, even though they ordered way after. I also saw at least 5 other people walk up to staff with the the same issue and the staff refused to acknowledge that they may have been doing something wrong and refused to check anyone’s order. They were incredibly rude and dismissed everyone’s concerns, even after I told them the situation. Is it really that hard to make the food items in order of how they were ordered? Or at least acknowledge customer’s concerns before immediately dismissing them? This has literally never happened to me at any other Starbucks before. I am beyond annoyed. I understand mistakes happen and orders may get mixed up, but workers should have the decency to help mend these mistakes and realize that they may have done something wrong. The 2 workers I spoke to also used an incredibly rude tone/words and showed no concern for any customers whatsoever. I’m actually shocked how these people are hired.
violet andrei
what happened to this location and the previous crew? the new crew doesn't seem to have much of an idea as to what they're doing, whilst i was waiting for my drink, basically everyone else who was also waiting was either being told they're out of stock of something or returning their drinks because they weren't made properly. i had ordered a paradise drink and it wasn't until after waiting for about 5-10 minutes that i was told there is no coconut milk. other folks were also waiting for a while before they were told that an item they ordered isn't available. it would've been cool to know that from the cashier before i placed the order and waited around. they apparently weren't able to give me a refund because i paid through the app, which doesn't make sense because i've gotten a refund through the app before. they've also been out of cold brew for more than a week now, but they're not making it clear on their boards that the cold brew is unavailable, at least have a note up at the cash register so people know what's up. this is a busy time of the semester for them and while i know they're absolutely swamped/overworked, paying attention to little details like this can make the experience better for the customers.
dandy chiggins
this location has gone downhill, unfortunately. the new crew seems disorganized and generally unfriendly, granted they're always overwhelmed but the overall atmosphere is not what it used to be. they're frequently out of stock of many items, including straws and cup tops, again that's probably a corporate thing but just trying to save some folks some time if they want straws or general items like a lid for their cups. always a bummer when a new crew disrupts the old flow.
Took 50 minutes to get one drink after asking about it multiple times and it ended up not even tasting great. didn’t want to waste any more time so i just left.
This starbucks location has had a slow decline. My order was not able to be filled due to broken machinery. The employee I spoke to was extremely kind and offered a solution, however they said this is a constant problem. They also said that the manager, Anthony Stax with Chartwell, fired everyone and doesn't provide timely support. This eompoyee was worried about paying rent theough the summer. Shame on UF Dining for not supporting student workers better.
Atmosphere: 2
Food: 2
Service: 5
It's on canvas
They forgot to fill the cup or to add the Whipped cream. :(
I don’t often drink Starbucks, but when I do and I come here there is always something such as my my coffee not being close all the way, then causing a whole spill.
Which high key gave me trust issue. No cap, cuz if u go to a restaurant, should the customer be concerned or wonder If their food gon be poison, or cooked all the way?
or employees not adding things I payed for…. Not trying to sound like a Karen but if I’m occupied + on the goo, paying for extra 💩 and tipping yall, cuz yall don’t get pay enough 💯 (they should really double yall pay!)
Friendly service clean store made my drink fast considering the crowd ! Drink made just the way I like it
Horrible. Told me they had to brew coffee, waited 25 mins, then when they called my name they discovered they hadn't brewed yet. Had to cancel my order. Very crowded, understaffed. Really bad.
Atmosphere: 2
Service: 1
Overall, the drinks here are pretty decent and the staff is friendly enough. They are much more efficient than the other Starbucks and even during peak hours, the orders come within a reasonable amount of time. They also make drinks much better than the Starbucks at Reitz Union and Marston, and slightly better than the one at the Hub. That being said, this place declines in quality around finals/pre-winter break period. When I went here around this time, they didn't fill my venti drink the whole way (they filled it at around 4/5 the size of the cup) and the drinks overall didn't taste as good.
Atmosphere: 3
Service: 4
Coming from a barista, this is the best Starbucks on campus.
Atmosphere: 4
Food: 4
Service: 5
No need to talk about Starbucks coffee speaks for itself..
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is usually pretty busy considering it is inside of the library. Still, when I went I got my food pretty quickly. I got the egg and bacon sandwich and I didn’t really like it. The bread was really dry.Their coffee is good though and like any other Starbucks. Also they don’t take gift cards at this location as do any other Starbucks that are on campus.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I had an exceptional experience at this Starbucks. The quality and portion sizes exceeded my expectations, leaving me thoroughly satisfied. The staff members were both friendly and professional, ensuring a pleasant visit. Undoubtedly, it stands out as one of the top choices on the UF campus.
Atmosphere: 5
Food: 5
Service: 5
Workers are not hospitable or kind. Never want to help. They gave us a lid & the only straws that they have don’t even fit the lid so we have to go elsewhere for a straw.
I waited literally a total of 32 minutes for my order even though when I showed up I was only second in line and there were barely any people there. 32 minutes. Like how is that okay? They used the excuse “we only have 1 oven” which I understand and am willing to wait longer, but they were so disorganized and did everything out of order. So many people who had ordered 10, 20, 30 minutes after me were getting their order first…Literally makes no sense. And the worst part was, when I tried to talk to them and ask them to check on my order, they literally refused to and blamed it on the oven issue, even though I told them there was clearly another problem happening since I had been waiting 30 minutes for my order, while at least 15 other people got their food orders much earlier than me, even though they ordered way after. I also saw at least 5 other people walk up to staff with the the same issue and the staff refused to acknowledge that they may have been doing something wrong and refused to check anyone’s order. They were incredibly rude and dismissed everyone’s concerns, even after I told them the situation. Is it really that hard to make the food items in order of how they were ordered? Or at least acknowledge customer’s concerns before immediately dismissing them? This has literally never happened to me at any other Starbucks before. I am beyond annoyed. I understand mistakes happen and orders may get mixed up, but workers should have the decency to help mend these mistakes and realize that they may have done something wrong. The 2 workers I spoke to also used an incredibly rude tone/words and showed no concern for any customers whatsoever. I’m actually shocked how these people are hired.
what happened to this location and the previous crew? the new crew doesn't seem to have much of an idea as to what they're doing, whilst i was waiting for my drink, basically everyone else who was also waiting was either being told they're out of stock of something or returning their drinks because they weren't made properly. i had ordered a paradise drink and it wasn't until after waiting for about 5-10 minutes that i was told there is no coconut milk. other folks were also waiting for a while before they were told that an item they ordered isn't available. it would've been cool to know that from the cashier before i placed the order and waited around. they apparently weren't able to give me a refund because i paid through the app, which doesn't make sense because i've gotten a refund through the app before. they've also been out of cold brew for more than a week now, but they're not making it clear on their boards that the cold brew is unavailable, at least have a note up at the cash register so people know what's up. this is a busy time of the semester for them and while i know they're absolutely swamped/overworked, paying attention to little details like this can make the experience better for the customers.
this location has gone downhill, unfortunately. the new crew seems disorganized and generally unfriendly, granted they're always overwhelmed but the overall atmosphere is not what it used to be. they're frequently out of stock of many items, including straws and cup tops, again that's probably a corporate thing but just trying to save some folks some time if they want straws or general items like a lid for their cups. always a bummer when a new crew disrupts the old flow.
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