Subway
6666 W Newberry Rd, Gainesville
(352) 331-4579
Recent Reviews
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After today, if I could give negative stars I would. Myself and my spouse has at here at least once a week for over a year. We order the same thing almost every time. While the sandwich is being made, I usually reach around and grab a water and a fountain drink cup; as well as, 2 bags of chips. Today a employee that I have only seen one other time, rudely said, SIR! don't just reach back....ask someone. This would have been fine if it were the first visit. I would not have even thought about doing this. We will never go back.... and neither will our $20+ dollars each week. To the young lady that we normally tip every time, I am sorry we won't be back.
Atmosphere: 1
Food: 1
Service: 1
Stopped here for lunch and it wasn't good. I tried charging my phone and none of the outlets work in the lobby. The employees just stand around and look at you.
Atmosphere: 1
Food: 2
Service: 1
The staff provided very poor service and were very poorly trained.
Atmosphere: 4
Food: 3
Service: 1
Good experience,...professional crew. Polite & friendly,..Management, Mr. George stepped in to assist w order. I'll come back to this Subway, some of the others around town just wanna get you in & out. If a customer enjoys the staff then they will return. Good location, good people.
Reggie the manager needs to be fired. No way someone like this should be representing any Subway. I have never experienced a subway employee that was so rude. I definently will be contacting the corporate office to file a formal complaint.
Atmosphere: 1
Food: 1
Service: 1
I am very disappointed in this location. I literally went in there and bought the meal of the day which includes: Sub, Chips or cookies & a drink. I had paid extra for the Happy Gilmore cup. While I was filling up my cup the dude behind the counter said I had to pay for a whole other cup in order to get a fountain drink. Make that make sense? The meal comes with a drink and I paid EXTRA for the cup!!! I would not recommend adding on the Happy Gilmore cup, because they scammed me out of an extra $3 for Soda.
Service: 1
I ordered “the beast”- supposed to be the most expensive one because of so much meat “supposed” to be in a sandwich. It was the thinner sandwich I ever ordered at Subway. Save your money and go somewhere else…
Atmosphere: 1
Food: 1
Service: 1
My family and I got food poisoning yesterday!!! Went here to get something to eat and left with food poisoning!
Atmosphere: 1
Food: 1
Service: 1
Staff want that friendly, but they deal with college students everyday... that would kill me too. Food was good, service was quick, their team loosened up when I told them I appreciated their hard work for us
Atmosphere: 3
Food: 4
Service: 4
i went to get a hot honey pepperoni sub and they lied and told me they didn’t have the sauce and i seen the sauce sitting in the sauce thing , do not lie to your customers if you didn’t want to make my sandwich that’s all they could’ve told me
Service: 1
Restaurantji Recommends
I came to this location for lunch and when I walked in I seen how busy it was. I was going to leave and go somewhere else but the line was moving quick. I noticed how professional and in sync the crew was and how they knew what sandwich was whose and did not mix up other peoples orders and was very impressed. Like I've never been to a subway this organized. Finally when I was checking out, I was greeted by the manager Reggie. He was very polite and friendly. I told him I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience and Reggie was very nice and professional.
Atmosphere: 5
Food: 5
Service: 5
April 9, 2025 I order though the app, once I arrived I totally forgot I didn't put curbside, so I called in and it was the manager that answer (a black man) dnt know his name, so I explained I forgot to put curbside on my order, he proceeded to say that I had to come inside to get my food, so then I said I really wld like to have it curbside, so then he hung up in my face, I was not rude or anything I was actually speaking nicely. So even though he hung up in my face. I still waited, he comes outside yelling my name because he was so rude and hung up the phone in my face and didn't even ask me what car was I in, so now he in the parking lot yelling my name, so I waved and said I'm over here. He came over and as he was handing me my two subs he rudely said next time you have to order curbside to get your food delivered to you, dnt know why I was so shocked but I was that he said that to me and as he was walking away I loudly said NEXT I WANT BE COME BACK HERE. now just so it's understood I had a similar issue with this location the time before which was actually my 1st time there and I'm pretty sure it was the same guy from the this time that was rude before. The only difference bis when I went back inside the 1st time I had went there (which was over 3 months ago) the owner was in there and seen how upset I was about my food and offered to give me a sub for free. So because of that 1st time incident I said because of the owner I wld go back but give it sometime so I waited over 3 months and on April 9, 2025 like I stated above that is what happen to me, disrespectful, rude and no compassion for a customer that made a simple error on the app by forgetting to put I wanted curbside and on top of that both of my subs wasnt cut into 4 quarters like I asked though the app and one of my subs was cold and should have been roasted. Beware of rude employees at this place, will not be returning no more
Atmosphere: 2
Food: 2
Service: 1
Biggest complaint =
Way! over priced for the amount of food .
Sorry Subway not coming back.
Atmosphere: 3
Food: 3
Service: 2
Great sandwich as well as great customer service. After traveling, it was a nice meal without having to go out.
Atmosphere: 5
Food: 5
Service: 5
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