This is a consistently good location being in a busy hospital.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
Rachel West
I am a VERY regular customer of Wendy's at Shands at UF. I work for Shands at the North Tower location. I seldom eat at the Shands Cafeteria because I do not like what they servE or do not even know what it is.
That is why I eat at this Wendy's location at least 4 times a week. When I order, the order takers are very pleasant and know me by name. They have never ever gotten my order wrong. I have been going there for years. They recently had a General Manager change, maybe a a few months ago. The new Manager, "Jay" is outstanding, friendly, kind, and very efficient. He and his crew are always on top of customer care, serving accurate and outstanding food. They are always positive and have an exciting, helpful, and very approachable attitude. Way to GO Jay!!
You and your team are ROCKSTARS! Thank you for always making me feel at home. :)
Atmosphere: 5
Food: 5
Service: 5
Erin Session
Because of school clinicals im here twice a week and the staff is quick, pleasant, and very professional. I enjoy seeing Ms Nicki she has the biggest smile and always helping me save money or spend it with those delicious cookies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Chicken Nugget
Adrionna McCray
Nikki GREAT!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Jr Cheeseburger, Chicken Nugget
Christopher Conley
I came into get lunch while visiting a family member that is in the hospital and there was a younger colored woman in a blue jacket on I believe I heard someone telling her to stop cussing in front of customers. And .I believe her name started with a D. I asked for a water cup and was told no I had to buy a cup for water. However she was very loud and my self being a manager at a fast food restaurant not in this town. However that does not make your restaurant look very good. I seen the looks on the hard working employees you have and it has to suck for them to deal with a person like that. I know your cashier was amazing had great customer service skills and she gave me the water cup. I really appreciated her. She had short hair and her customer service again was amazing. But I could see in the cashier's eyes that it was very stressful on her. However. You don't want to lose good employees over one bad apple of the bunch. Just wanted to let whoever reads these hopefully the district or general manager. And possibly do something to help that situation. I know I was very apauled by the girls attitude in front of other customers and children that were in line. I will not be coming back to eat at this location. The only reason I didn't leave right then was because of your cashier being so amazing.
Atmosphere: 1
Food: 4
Service: 3
Kris Ryals
A good deal with the $5 biggie bag. A bacon cheeseburger, nuggets, fries and a drink. Can't get that anywhere for that price.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Jr Cheeseburger, Jr Bacon Cheeseburger Biggie Bag, Chicken Nugget
Christina Cowan
Y’all seriously can’t do anything right at this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Cheeseburger
Marcus Wilson
Fast good fresh
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Wendy’S Baked Potatoes, Jr Cheeseburger, Chili
Tanya Trombley
This 1st time ever I wasn't happy. My order wasn't correct n fries limp . Finally, the crew member attitude was kinda rude. This was upsetting because I work in food services my entire life. I understand stuff happens. But #1 the food and experience is what brings service n jobs . I Love Wendy's always . Thank you.
If I could give zero I would. I only have 30 minutes for lunch and wasted it waiting after placing an order on the app. The service was EXTREMELY SLOW and the food was cold. NO apologies were offered. Can't believe these people want 15$ per hour for the scrappy service they
This is a consistently good location being in a busy hospital.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
I am a VERY regular customer of Wendy's at Shands at UF. I work for Shands at the North Tower location. I seldom eat at the Shands Cafeteria because I do not like what they servE or do not even know what it is.
That is why I eat at this Wendy's location at least 4 times a week. When I order, the order takers are very pleasant and know me by name. They have never ever gotten my order wrong. I have been going there for years. They recently had a General Manager change, maybe a a few months ago. The new Manager, "Jay" is outstanding, friendly, kind, and very efficient. He and his crew are always on top of customer care, serving accurate and outstanding food. They are always positive and have an exciting, helpful, and very approachable attitude. Way to GO Jay!!
You and your team are ROCKSTARS! Thank you for always making me feel at home. :)
Atmosphere: 5
Food: 5
Service: 5
Because of school clinicals im here twice a week and the staff is quick, pleasant, and very professional. I enjoy seeing Ms Nicki she has the biggest smile and always helping me save money or spend it with those delicious cookies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Chicken Nugget
Nikki GREAT!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Jr Cheeseburger, Chicken Nugget
I came into get lunch while visiting a family member that is in the hospital and there was a younger colored woman in a blue jacket on I believe I heard someone telling her to stop cussing in front of customers. And .I believe her name started with a D. I asked for a water cup and was told no I had to buy a cup for water. However she was very loud and my self being a manager at a fast food restaurant not in this town. However that does not make your restaurant look very good. I seen the looks on the hard working employees you have and it has to suck for them to deal with a person like that. I know your cashier was amazing had great customer service skills and she gave me the water cup. I really appreciated her. She had short hair and her customer service again was amazing. But I could see in the cashier's eyes that it was very stressful on her. However. You don't want to lose good employees over one bad apple of the bunch. Just wanted to let whoever reads these hopefully the district or general manager. And possibly do something to help that situation. I know I was very apauled by the girls attitude in front of other customers and children that were in line. I will not be coming back to eat at this location. The only reason I didn't leave right then was because of your cashier being so amazing.
Atmosphere: 1
Food: 4
Service: 3
A good deal with the $5 biggie bag. A bacon cheeseburger, nuggets, fries and a drink. Can't get that anywhere for that price.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Jr Cheeseburger, Jr Bacon Cheeseburger Biggie Bag, Chicken Nugget
Y’all seriously can’t do anything right at this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Cheeseburger
Fast good fresh
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Wendy’S Baked Potatoes, Jr Cheeseburger, Chili
This 1st time ever I wasn't happy. My order wasn't correct n fries limp . Finally, the crew member attitude was kinda rude. This was upsetting because I work in food services my entire life. I understand stuff happens. But #1 the food and experience is what brings service n jobs . I Love Wendy's always . Thank you.
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Wendy’S Baked Potatoes, Classic Chicken Sandwich Combo
If I could give zero I would. I only have 30 minutes for lunch and wasted it waiting after placing an order on the app. The service was EXTREMELY SLOW and the food was cold. NO apologies were offered. Can't believe these people want 15$ per hour for the scrappy service they
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lobby is dirty, staff is rude, order is never right, even when you haven't customized. Used to be good, don't know why it's gone so downhill.
Atmosphere: 1
Food: 3
Service: 1
Always a good place for a good milkshake and a good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Always consistent. Very tasty fast food.
Atmosphere: 5
Food: 5
Service: 5
The guy that took my order wasn't every
Atmosphere: 3
Food: 5
Service: 2
Over cooked food and spelled my name
Atmosphere: 1
Food: 2
Service: 2
Loading...