Wendy's
9225 NW 39th Ave, Gainesville
(352) 336-5930
Recent Reviews
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First we weren’t ask if we were dine in or take out so she must have assumed take out. No ketchup. Asked for ketchup and she said she had to fill ketchup. 30 mins later and no ketchup . Two large bags of ketchup was on the counter in front of everyone when we ordered and still there when we left. Sweet team container was actually in sweet tea. Men’s rest room was terrible. Women’s was semi clean but in bad shape. Worst Wendy’s I have ever witnessed. Dave Thomas would have closed it down immediately
Atmosphere: 1
Food: 3
Service: 1
Kind drive up window person. Quick service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cheeseburger, Dave's Single
Delicious food and friendly service
Atmosphere: 5
Food: 5
Service: 5
Staff very friendly and very quick service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Double Stack
Fries were fresh, and sodas were all off in taste. Too much seltzer.
Atmosphere: 3
Food: 3
Service: 4
This establishment has hands down the best customer service of any fast food place i have ever been too! They immediately acknowledged me when I walked in the door and took my order with a positive friendly attitude as soon as it was my turn ! The treatment here was a huge difference from the Burger King right next store where I stood for almost 20 mins waiting to even be noticed, the woman behind the counter while aware of my presence completely ignored me! It wasn't until I went to walk out that another worker announced that "customers are walking out" that she turned around and looked! By then it was too late my buisness was going to Wendy's and let me just say it was well deserved and very much appreciated 👏 they have excellent service and they all work together as a team! This location has customer service figured out! Way to go to them for perfect service and hot food and accurate orders!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
If you have a baby, you cannot change their diapers here. There is not a baby changing area at this restaurant. The employee told me I can walk across the street to change my baby’s diaper.
Atmosphere: 2
Food: 3
Service: 2
I don't know her name but there is a middle aged blonde woman who was sooo nice. She cooked my food with a smile.
Atmosphere: 5
Food: 5
Service: 5
Great food. Great service.
Everything was made hot and fresh, and everyone was very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cheeseburger, Wendy's Hot & Crispy Fries, Wendy’S Baked Potatoes
Restaurantji Recommends
Every Wendy's is as good as the others I visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
This morning after ordering 2 English muffins I got to the pick up window to be greeted by a young man with a hoodie over his head. He informed me that the 2 English muffins would be over $9. He then proceeded to tell me "2 for 3 ain't a thing no more, it don't ring up". He may need a little help with his customer service skills and how to work the computer
I stopped by this location for lunch today and the food was fresh and hot.
I really wanted to bring attention to the professionalism and courtesy of the management and staff.
I was accidentally overcharged for my order and when it was brought to their attention they were courteous and kind and quick to make things right.
By far, the best Wendy's in this area.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich
Food was nice and fresh. Employees were very nice and polite.
Atmosphere: 4
Food: 5
Service: 5
Fries are always cold.
Atmosphere: 4
Food: 3
Service: 5
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