This McDonald's always has the worst service. I placed a mobile order and tried to pick it up through drive through. They always move you to another window then forget you are even there. 20 mins for a hashbrown and mcgridell. Then you come to the window and tell me they were trying to find me??. Come it together.
Atmosphere: 1
Food: 1
Service: 1
LaShunda Mangum
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Chris Williams
Man Austin was great, his cashier jj mistook what I was asking for and when my order came out I promptly informed jj and kindly he told his manager Austin and they both went above ad beyond to get my order right as well as made me a extra frap for my troubles. Honestly I needed to see that kind of customer service without any issues or pangs. I been coming here and imma definitely keep coming thank yall!
Atmosphere: 5
Food: 4
Service: 4
Mom Of 6
Today while getting my morning usual I had a special blessing of witnessing manager, Austin doing something extra special. He was giving this little boy who has Down syndrome and who is autistic some awareness items in celebration of autism awareness month. The little boy was so happy and seemed to have a great connection with Austin. I love how Austin always goes out of his way to connect with customers and is so personable. He makes this location MY McDonald’s!
Patrick Lindsay
Store was supposed to open at 5:00 am and did not open until 6:00 am.The manager on duty said she was distracted? For an hour? With customers standing outside?After entering, the men’s restroom was in a horrible mess. The toilet was packed full of you know, and the toilet would not even flush at all! Wow!I reported to manager and she just had a stoic look on her face with no reply! I left.
Atmosphere: 1
Service: 1
Maria Morales
Honestly just go to any other McDonald's in the area. The lobby was filthy, they don't make your food correct even when they remake it, and they selectively make people pay for condiments. I say selectively because my husband went to get buffalo sauce got it no charge but when my mom went up to get some mustard they charged her. They put onions on her big Mac and when she told them they didn't even open the box to check they just pointed to the ticket on the box and said it didn't have onions because it said no onions on the ticket ? Of course it said no onions since thats what she ordered. Then when they remade the burger they made her open it in front of them as if she had lied before and still they put pickles on it (she ordered it without pickles as well). They didn't offer to remake it again or even apologize for messing up the remake. First and last time my family will be going to this location most unprofessional, dirty, and poorly manged (at least at the time when we went which was yesterday around 1-5pm idk exactly) McDonald's in the Tampa Bay area.
Atmosphere: 1
Food: 1
Service: 1
David Payne
Manager was extremely unhelpful sat in curbside for 30 min for them to tell me I ordered in the wrong place and they wouldn't assist me.
Atmosphere: 1
Food: 3
Service: 1
Nancy Lucas
Love the timeliness and friendly crew like Austin with the bunny ears!!
Atmosphere: 5
Food: 5
Service: 5
rafael villalón
If you think stupidity has limits, you need to go to this place. Bad, bad, bad.
The service there is timely.My order is almost always right and it's a lot cheaper to order on the app.Parking: Not sure.
Atmosphere: 5
Food: 5
Service: 5
RadiantBunny 238
Best burger i ever had, i just wanted to leave a review because not only the burger but the coffee was so perfect and the fries were hot and fresh, would recommend!
Food: 5
Aziz Saafir
Workers are very nice every time I come by for lunch. Austin who is a manager on site runs a well organized & friendly staff and it’s a pleasure coming here!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: McDonald's Big Mac
Shatoria L. Smith
Food cold. Management RUDE. Service slow. Highly disappointed.
Atmosphere: 1
Food: 2
Service: 1
Zumini squidder
Well when I go during rush hour so to speak go inside the store they kind of ignore you because they are so busy tending to the therefore you have to wait a few minutes before they serve you other than that it's not too bad although they are still hiring you people and are being trained on the job.
McDonalds is no longer affordable for anyone!
Food: 4
Service: 4
This McDonald's always has the worst service. I placed a mobile order and tried to pick it up through drive through. They always move you to another window then forget you are even there. 20 mins for a hashbrown and mcgridell. Then you come to the window and tell me they were trying to find me??. Come it together.
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Man Austin was great, his cashier jj mistook what I was asking for and when my order came out I promptly informed jj and kindly he told his manager Austin and they both went above ad beyond to get my order right as well as made me a extra frap for my troubles. Honestly I needed to see that kind of customer service without any issues or pangs. I been coming here and imma definitely keep coming thank yall!
Atmosphere: 5
Food: 4
Service: 4
Today while getting my morning usual I had a special blessing of witnessing manager, Austin doing something extra special. He was giving this little boy who has Down syndrome and who is autistic some awareness items in celebration of autism awareness month. The little boy was so happy and seemed to have a great connection with Austin. I love how Austin always goes out of his way to connect with customers and is so personable. He makes this location MY McDonald’s!
Store was supposed to open at 5:00 am and did not open until 6:00 am.The manager on duty said she was distracted? For an hour? With customers standing outside?After entering, the men’s restroom was in a horrible mess. The toilet was packed full of you know, and the toilet would not even flush at all! Wow!I reported to manager and she just had a stoic look on her face with no reply! I left.
Atmosphere: 1
Service: 1
Honestly just go to any other McDonald's in the area. The lobby was filthy, they don't make your food correct even when they remake it, and they selectively make people pay for condiments. I say selectively because my husband went to get buffalo sauce got it no charge but when my mom went up to get some mustard they charged her. They put onions on her big Mac and when she told them they didn't even open the box to check they just pointed to the ticket on the box and said it didn't have onions because it said no onions on the ticket ? Of course it said no onions since thats what she ordered. Then when they remade the burger they made her open it in front of them as if she had lied before and still they put pickles on it (she ordered it without pickles as well). They didn't offer to remake it again or even apologize for messing up the remake. First and last time my family will be going to this location most unprofessional, dirty, and poorly manged (at least at the time when we went which was yesterday around 1-5pm idk exactly) McDonald's in the Tampa Bay area.
Atmosphere: 1
Food: 1
Service: 1
Manager was extremely unhelpful sat in curbside for 30 min for them to tell me I ordered in the wrong place and they wouldn't assist me.
Atmosphere: 1
Food: 3
Service: 1
Love the timeliness and friendly crew like Austin with the bunny ears!!
Atmosphere: 5
Food: 5
Service: 5
If you think stupidity has limits, you need to go to this place. Bad, bad, bad.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service there is timely.My order is almost always right and it's a lot cheaper to order on the app.Parking: Not sure.
Atmosphere: 5
Food: 5
Service: 5
Best burger i ever had, i just wanted to leave a review because not only the burger but the coffee was so perfect and the fries were hot and fresh, would recommend!
Food: 5
Workers are very nice every time I come by for lunch. Austin who is a manager on site runs a well organized & friendly staff and it’s a pleasure coming here!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: McDonald's Big Mac
Food cold. Management RUDE. Service slow. Highly disappointed.
Atmosphere: 1
Food: 2
Service: 1
Well when I go during rush hour so to speak go inside the store they kind of ignore you because they are so busy tending to the therefore you have to wait a few minutes before they serve you other than that it's not too bad although they are still hiring you people and are being trained on the job.