Worst $13 I have spent in a long time. Waffle cone was soft and rubbery.
Ordered two scoops, received barely a few spoons full. Absolutely no ice cream contained in our orders.
It got so bad trying to work with the clerk in accommodating us, we just raised the white flag.
I was waiting for the Punked TV cameras to come out. This can’t be for real.
Atmosphere: 5
Food: 1
Service: 1
Jeremy Etress
If I could give 0 stars, I would. This place is horrible. No bananas for a banana split. OK. Then no waffle bowls for the waffle bowl. So just do the 3 scoop sundae. No hot fudge. Completely rushed. Named one flavor then told to pull around. At this point I'm aggravated that I can't even order what I want. Being too nice, I pay anyway. Then get told to pull around and wait for a 3 scoop sundae. No one else is here and I've already been sitting here for 5 minutes. Do not come to this location. New staff is definitely needed
Sydney Philp
Worse costumer service I have ever experienced in my life, we tried smiling and tried to enjoy but the atmosphere+costumer service was awful. Didn’t even have cones made. Yes I work in customer service, i understand how this is but there was 0 effort put into this. They don’t have nuts for sundaes either… don’t come her!
Atmosphere: 1
Food: 1
Service: 1
Jacquelyn Crawford-Pratt
Sarah just made a simple ice cream trip extra special. Thank you for being so charming! A smile and great personality ! Great customer service. ????
Food: 4
Service: 5
D Abbott
Hands down the nicest staff in all the land. I've never met a rude person at this establishment and they are all very helpful! They have coffee on tap, too!!!
Devon Abbott
Hands down the nicest staff in all the land. I've never met a rude person at this establishment and they are all very helpful! They have coffee on tap, too!!!
Randy Craig
Couldn't get an order right if their lives depended on it. I don't know who owns this dump but they need to be in the restaurant at all times to see what goes on. There is no management there at all. Good luck!! I was handed my coffee with the lid knot on and it dumped all over my lap. Thank you very much!!!
Dakota Young
I ordered a milkshake and got cookies and cream that had blended with so much milk it was water consistency.
Alicia Farricielli
I don’t understand how you are always out of ice cream??
Song Ross
Got this layered sundae without the hot fudge it was supposed to have. And don't go crazy with the two scoops for $6. Won't make that mistake again.
Best customer service ever! Two ahh-mazing guys! Not sure of their names (Bmoney maybe?) We stopped to get ice cream and they were so professional and nice and friendly! Thank You! We’ll be back tomorrow! ?
krista robinson
Closet one to home…so I frequent the place….I normally go through the drive thru but today I decided to go inside….once inside I see the last cinnamon roll is covered in gnats…I respectfully let the young black woman know and she walks off after looking right at it…
robert campbell
I was told by a customer service rep over the phone that the franchise management team was to be making a visit, well by the looks of it AGAIN, nothing has been done, the owner must have given up on his business.
Laurie Stull
It was OK
Roger Simon
The employee taking orders through the drive-through at this location in the morning, Denise, was extremely rude and unprofessional at taking my order.
Worst $13 I have spent in a long time. Waffle cone was soft and rubbery.
Ordered two scoops, received barely a few spoons full. Absolutely no ice cream contained in our orders.
It got so bad trying to work with the clerk in accommodating us, we just raised the white flag.
I was waiting for the Punked TV cameras to come out. This can’t be for real.
Atmosphere: 5
Food: 1
Service: 1
If I could give 0 stars, I would. This place is horrible. No bananas for a banana split. OK. Then no waffle bowls for the waffle bowl. So just do the 3 scoop sundae. No hot fudge. Completely rushed. Named one flavor then told to pull around. At this point I'm aggravated that I can't even order what I want. Being too nice, I pay anyway. Then get told to pull around and wait for a 3 scoop sundae. No one else is here and I've already been sitting here for 5 minutes. Do not come to this location. New staff is definitely needed
Worse costumer service I have ever experienced in my life, we tried smiling and tried to enjoy but the atmosphere+costumer service was awful. Didn’t even have cones made.
Yes I work in customer service, i understand how this is but there was 0 effort put into this.
They don’t have nuts for sundaes either… don’t come her!
Atmosphere: 1
Food: 1
Service: 1
Sarah just made a simple ice cream trip extra special. Thank you for being so charming! A smile and great personality ! Great customer service. ????
Food: 4
Service: 5
Hands down the nicest staff in all the land. I've never met a rude person at this establishment and they are all very helpful! They have coffee on tap, too!!!
Hands down the nicest staff in all the land. I've never met a rude person at this establishment and they are all very helpful! They have coffee on tap, too!!!
Couldn't get an order right if their lives depended on it. I don't know who owns this dump but they need to be in the restaurant at all times to see what goes on. There is no management there at all. Good luck!! I was handed my coffee with the lid knot on and it dumped all over my lap. Thank you very much!!!
I ordered a milkshake and got cookies and cream that had blended with so much milk it was water consistency.
I don’t understand how you are always out of ice cream??
Got this layered sundae without the hot fudge it was supposed to have. And don't go crazy with the two scoops for $6. Won't make that mistake again.
Restaurantji Recommends
Best customer service ever! Two ahh-mazing guys! Not sure of their names (Bmoney maybe?) We stopped to get ice cream and they were so professional and nice and friendly! Thank You! We’ll be back tomorrow! ?
Closet one to home…so I frequent the place….I normally go through the drive thru but today I decided to go inside….once inside I see the last cinnamon roll is covered in gnats…I respectfully let the young black woman know and she walks off after looking right at it…
I was told by a customer service rep over the phone that the franchise management team was to be making a visit, well by the looks of it AGAIN, nothing has been done, the owner must have given up on his business.
It was OK
The employee taking orders through the drive-through at this location in the morning, Denise, was extremely rude and unprofessional at taking my order.
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