Panera Bread

As a frequent customer who regularly purchases meals and drinks here, I was surprised and deeply disappointed to be told I could not use a stand-up desk after buying a drink—simply because others might "start to do the same." I rely on the desk due to lumbar stenosis, a medical condition that makes any sitting extremely painful. This policy not only lacks compassion but also defies logic; discouraging customers with legitimate needs on the basis of hypothetical behavior is not just short-sighted—it’s profoundly foolish. It's unfortunate that such reasoning is the cause of losing loyal business.

Atmosphere: 5

Food: 5

Service: 1

There is cockroaches running around and I killed one.

Atmosphere: 1

Food: 3

Service: 3

I'm a former employee!
THE FOOD SUCK!
THEY TOOK WRONG ORDER, FOOD COLD, FOOD PRICES WAY WAY WAY TOO EXPENSIVE
THE MANGEMENT TREATED ME AS A CUSTOMER NASTY!
THIS MANAGER NEEDS TO BE TERRMINATED

Atmosphere: 2

Food: 1

Service: 1

Called at 4:00 pm - nobody answering the phones. Good job

Service: 1

I would like more cleaning.

Atmosphere: 3

Food: 3

Service: 3

Excellent food and price

Tired to order a bagel pack and was told the slicer was out but she could do them by hand but didn’t want to .. no Ty Panera .. lost my business …

Atmosphere: 1

Food: 5

Service: 1

Very busy at lunch time. But still fast service.

Atmosphere: 4

Food: 5

Service: 5

great food and sandwiches

Atmosphere: 4

Food: 5

Service: 4

I like panera but all the tables are dirty and I have to wipe my own table

Atmosphere: 3

Food: 5

Service: 3

I have to update my review on this place because it’s been much better than before (in my opinion) and specifically since I have the sip club membership

Atmosphere: 4

Food: 5

Service: 5

The woman who was on the front cashier afro-american at Panera Hallandale at first barely open the mouth helping us.
After, I give the order effectively she was screaming at me sayng that's the amount I have to pay. Just because I told her, I think she was charging me a little to much and I asked to review the check.
Being a customer for more than 20 years never I never seen this behavior from anyone at Panera. I asked if she can give me a empty cup of coffee shering my coffee with my wife. She said I have to be charged $3
After that I seen a person asking for the same thing, a empty coup of coffee, she don't charge him nothing. Well, it's a shame happening this because this Panera is not enylonger the Panera what was before.

Atmosphere: 1

Food: 3

Service: 1

Slow service loud music

Atmosphere: 2

Service: 2

Fantastic! Leonie, Pavlava and Bobbyson wait on me every morning, and it’s such a nice way to start your day. Their art is one of a kind. They have a demeanor of friendliness that you don’t find anywhere anymore. It makes you want to come back. Thanks a a lot.

Vegetarian options: There’s plenty

Dietary restrictions: They have all options available

Parking: It’s a plaza. Park anywhere.

Kid-friendliness: There are always little children running around laughing and playing. 😊

Wheelchair accessibility: They have accommodations for wheelchair accessibility

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac & Cheese, Mediterranean Veggie, Chocolate Croissant, Cinnamon Crunch Bagel

I hope this email finds you well. I recently visited your location during my lunch break and purchased a Green Goddess Cobb Salad. Unfortunately, while eating, I discovered two long strips of plastic/nylon in my salad.

I immediately called your location to report the issue, expecting a resolution. However, I was disappointed with the response I received from the manager, who was not only unhelpful but also insisted I return to the location for a credit or refund. This response felt dismissive and inconvenient, especially given that I was on a limited lunch break and had already returned to my office.

I value quality and customer service, and this experience has left me feeling dissatisfied. I kindly request a more customer-friendly resolution, such as a refund or credit processed without requiring an additional trip to the restaurant.

Atmosphere: 1

Food: 1

Service: 1