El Rucon Restaurante

1099 N Military Trl #6041, Haverhill
(561) 855-6149

Recent Reviews

Adam Michael

It was absolutely delicious! Friendly staff, very clean, very tasty!

Waleska Rivera (GataXlll,BabyJoda,Buly)

They never have churasco

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Crazy French Fries, Birria Tacos Con Consume, Strawberry Tres Leches, Hot Dogs, Torta, Steak Burrito Mexicano

Shantel Eloi

Update: Ordered grill cheese sandwich with fruits for breakfast and it wasn't good. Cheese not melted and pineapple from a can.Good food, drinks are good on a hot day the dessert is a must try.

Food: 2

Service: 3

Kathleen Clemente

It met my expectations ⭐️⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

That_pre_fire Tho

The food was good, but I was told 10-15 minutes for a wait, and ended up waiting an hour for it. It was 2 quesadillas.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Quesadilla

Iga-construction Matt Abou

Horrible food too salty and horrible chicken taste and smells disgusting taste I couldn’t even eat one bite WAY WAY TO EXPENSIVE !!! We had $50 lunch and left a $10 tip to the lady at register and she had a poor attitude and horrible service she never thanked us she told us next time can you pick up your food at the counter which would be fine but if that is what she wants then I HIGHLY RECOMMEND MAKE SURE YOU TELL THE CUSTOMERS NOT HAVE A BAD ATTITUDE POOR SERVICE if we had known we would have NEVER ever left a tip because she didn’t do anything other than Horrible attitude and beyond unbelievably poor service she should not be in this business many people whom deserve this job and will be welcoming need a job would love to work but you have a miserable unhappy employee in the front with absolutely no gratitude nor respect WILL NOT EVER COME BACK MOSTLY BECAUSE OF THE LADY AT THE REGISTER

Arndrea Joseph

They had the best food in the world????

Atmosphere: 5

Food: 5

Service: 4

Brow Impressions

The only thing good about this place was the prices. The tacos needed way more seasoning, the tortillas were not fresh. The consume was so salty I swear my blood pressure went up. I’m disappointed because I just moved here and it’s so close to my apartment ?

Atmosphere: 1

Food: 1

Service: 1

Zobeida De Oleo

At first the food was good. My last two visits, the tacos and burritos are no longer meaty, they are too small and don't taste like anything. Total disaster.

Food: 1

Charles D

Breakfast is decent. But the birria carnitas is

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Torta De Birria

Vivian Sánchez

If I could give 0 ⭐ to the customer service I really would... I ordered a vegan burrito because my body does not process animal protein and in my case it is like any allergy to seafood or sea food... When I tried to eat my lunch I was I was surprised that my vegan burrito only had the name on the ticket because they made it with regular meat, I immediately called to explain what happened and the manager's excuse was that they had already changed shifts and he couldn't do anything, he had I had to call in the morning and have the food put away so they could give me a refund ??... Today I called again and the truth is the "manager" if that's what you can call him or describe the person who answered the phone ( ROBERT) You told me and what do you want me to do? ? Well, lady, come here and bring the food to pay you back... Believe me, it's not because of the money but because it seriously affects my health, which makes it clear to me that they don't know anything about customer service and well, how sad it is that take allergies with such unprofessionalism and delicacy... The truth is that if that is the manager's treatment of clients that can be expected from an employee...

Food: 1

Service: 1

aldo perez

I am a regular customer of this restaurant and the food is not bad, but their customer service on the phone is super terrible, one of the worst I have ever heard, since I work in the restaurant industry, I can reaffirm their terrible service on the phone... The so-called "Managers" have no idea what to do when a problem arises, they only blame each other... My takeout order was delivered with the wrong meat, they didn't know what to do and a certain DON ROBERT with an attitude Out of disgust he could only be heard in the distance saying "What do you want?" Before you get on the phone with me... Your solution? I had to have the food from 1 day ago so they could give me a refund and I would have to go to the restaurant. In short, very poor customer service management with disgusting attitudes, especially that of Don Robert. He should get another job.

Atmosphere: 1

Food: 1

Service: 1

Amy T

UNFAIR BUSINESS PRACTICESI wanted to support a local Latin business. So I contacted this place to get avocado toast with eggs and pesto. WHAT I RECEIVED WAS LOADED WITH MAYONNAISE AND KETCHUP, THEY REFUSED TO REFUND, REFUSED TO RE-DO THE ORDER, REPEATEDLY HUNG UP THE PHONE ON ME.MANAGER REFUSED TO CALL ME BACK.HOPE THEY LEARN HOW TO PROPERLY BE A GRUBHUB PROVIDER. GRUBHUB, TAKE NOTE.GRADE: FNo hay bendiciones de Dios por ti.

Food: 1

Service: 1

dgs. creates

Was pretty disappointed after seeing what they post on Instagram. Overpriced.

Atmosphere: 3

Food: 3

Service: 3

Damond Williams

Tacos were good but the birria soup was too salty and too

Food: 3

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