The Wrap Shack / Wrap Shack Plus

Let’s talk about the wrap shack! I ordered 5 wings and an order of mozerella sticks tonight. I picked it up at their little drive through window. My total was $17 and some change, I gave $20 and headed home. I get home an open my bag and there is 5 wings in there, no mozzarella sticks. I call up there and I’m told “oh we are out of mozzerella sticks”. No ever mentioned that to me on the phone or when i was there picking up my food. Then she tells me “oh we are having computer issues and we charged you for 10 wings, I’m just the cook, I don’t take the orders. “ . I will say they did offer to refund me or make me 5 more wings, but I have to drive there, I live 15 minutes away so I am inconvenienced because of their mistake with a 30 minute round trip drive. So here I am $20 spent and 5 wings to eat. I’m disabled and it’s not easy for me to get in and out of the house. This is actually the 2nd order in a row I’ve had an issue with. The first time I ordered 5 wings and I asked for blue cheese and I’m told they only come with ranch and I have to pay extra for blue cheese, I agree and then I get home and there is no blue cheese but i was charged for it. My wife ordered banging shrimp and they were just plain fried shrimp, they weren’t even tossed in the siracha aioli, if she wanted fried shrimp she would have ordered them. It’s just sad because in a small town like this all of these small businesses need support from the locals and unfortunately the wrap shack has lost my support forever. The wrap shack and their new owners need to pay attention to detail and communicate effectively with their customers!! I work in a retail industry and I am not one to go online and give small businesses bad reviews but I think this one needed it!

Very good burger and fries were seasoned just right. Wait staff was excellent and the food arrived very quickly. We’ll be back when in the area

Atmosphere: 5

Food: 5

Service: 5

Chimichurri steak wrap was great! Fries seasoned perfectly! Hidden gem in a small town!

Atmosphere: 4

Food: 4

Service: 4

Love this place. Stopped by on our way up north. The two ladies working there were lovely. Tammy was very nice to our daughter and a great host.
Food was very tasty. Get your seafood blackened for sure.
Try the thai tea if you have a chance.
Our daughter loved the play structure.

Will stop by again for sure.

Atmosphere: 5

Food: 5

Service: 5

Great place to grab some food on the go or dine in and enjoy the atmosphere! New owners and staff! Excellent flavor and great vibes!

Atmosphere: 5

Food: 5

Service: 5

Great little stop with a short detour off SR20. Food was delicious. I had the bangin shrimp wrap with fried okra and loved it. Hubby had the burger and fries. Both were good. The fry seasoning was very tasty. I can't place the flavor but it was somewhat sweet and savory. All in all a very good meal and the service was excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wraps, Okra, Burger

Stopped by on the way home from being out of town and the food was, ok!!! Service was ok, nothing to be overly excited about. I got the mahi tacos. There was hardly any fish the apricot sauce was poured on and on and very sweet. Fried okra was good.

All just, ok!!

Atmosphere: 3

Food: 3

Service: 3

My family and I are headed to Clearwater and rented an air BNB down the street to split up the trip, I love visiting local resteraunts. We had the buffalo chicken wrap, grilled catfish, fried shrimp, chicken tenders, fries, okra, Mac and cheese and cheese quesadillas. EVERYTHING WAS AMAZING! Not much business at all and we went at 5p on a Saturday night, what a shame because it was amazing! Beer and wine are listed on the menu but they said they had no alcohol (?) no biggie but a little confusing. 5 stars!!!!

Atmosphere: 5

Food: 5

Service: 5

Pretty good place out of the way. Great homemade coleslaw and burger came out just home I liked. Also great service, server was the sweetest woman.

Atmosphere: 4

Food: 5

Service: 5

Food is amazing! Best wrap I’ve ever had. Everything cooked to order so came out super hot and fresh. The fries have a light lovely seasoning.
I was just passing through and got lucky to find this gem in Hawthorn

Atmosphere: 5

Food: 5

Service: 5

Randomly stopped here driving from Jax to Tampa. This place was so good. I am begging who ever is reading this to please stop here and get the chimmichurri steak wrap. Also, the young girl at the front is so sweet. I will be stopping here every mini roadtrip

Had the shrimp tacos and mahi mahi tacos! Sooo good! Lots of healthy options. Fast service and super sweet waitress. Definitely would come again!

We use to really like this restaurant but, we will NOT be going back now. The restaurant is severely understaffed. Kitchen staff has no proper training, especially with food safety and cross contamination. All of the chicken (Raw) that was being used for the day was left out on the counter for at least the 1 hour that we sat at the bar. The chicken was left out uncovered with flys swarming the area. The raw chicken was also placed next to the bread that was being used for sandwiches. The restaurant itself was pretty warm probably between 77-80 degrees so not ideal for raw chicken to be sitting out for more than 1 hour without growing bacteria and causing food borne illnesses. When we asked the one waitress that was trying to manage tables by herself if that was the chicken being used for meals the answer was yes. There was absolutely no management at the restaurant. The three total employees that were trying to run the restaurant were completely overwhelmed and not properly equipped. (Picture of raw chicken on google review)

The restaurant is severely understaffed. Kitchen staff has no proper training, especially with food safety and cross contamination. All of the chicken (Raw) that was being used for the day was left out on the counter for at least the 1 hour that we sat at the bar. The chicken was left out uncovered with flys swarming the area. The raw chicken was also placed next to the bread that was being used for sandwiches. The restaurant itself was pretty warm probably between 77-80 degrees so not ideal for raw chicken to be sitting out for more than 1 hour without growing bacteria and causing food borne illnesses. When we asked the one waitress that was trying to manage tables by herself if that was the chicken being used for meals the answer was yes. There was absolutely no management at the restaurant. The three total employees that were trying to run the restaurant were completely overwhelmed and not properly equipped.

Food was decent, but expensive for what we got compared to other places. $4 for a canned sprite was a surprise 😅