Chwa recently renamed Afro Lounge in downtown Hollywood is a place where your taste buds will rejoice, but your patience might be tested. If you’re willing to overlook service hiccups for exceptional food, give it a try.The drinks – a topic that stirred both delight and disappointment, the flavor barely justified the price tag.Music is too loud, server can barely hear you.Just be prepared to bring your own smile.
Atmosphere: 3
Food: 5
Service: 1
Adajah Codio
Chwa recently renamed Afro Lounge in downtown Hollywood is a place where your taste buds will rejoice, but your patience might be tested. If you’re willing to overlook service hiccups for exceptional food, give it a try.The drinks – a topic that stirred both delight and disappointment, the flavor barely justified the price tag.Music is too loud, server can barely hear you.Just be prepared to bring your own smile.
Atmosphere: 3
Food: 5
Service: 1
miguel mack
Great place to have personal
Atmosphere: 5
Food: 5
Service: 5
R D
The Good: the ambiance is nice, it’s at a great location, the staff is friendly and the food was delicious. The Bad: We waited 45 minutes to have 1 of our 2 entrées brought to the table. The waiter was gracious and apologized for the entrées not being served at the same time. He offered a free drink and appetizer for the delay. After another 25 minutes, the other entrée came to the table, but by that time the first meal was cold. We had everything wrapped up and took it home. In the future, I hope the kitchen does a better job with timing the food.
Atmosphere: 4
Food: 4
Service: 4
Jackie Bueno
This place is so unprofessional , me and my friend went to the bar on a Wednesday were having drinks and some ignorant man started fighting with us the ppl behind the bar sat their and watched it all unfold as he was being very disrespectful towards us when we were literally minding our business. He started harassing us because we were ignoring his "hi mami you look delicious comments" then he spazzed out because we were ignoring him. The ppl at the bar literally turned around and acted like they were busy . Then the man behind the bar started shaking up with him and applauding him basically . Super Disappointed with their customer service will never be coming again when I visit Miami .
Mimi M.
This place is trash rude and unprofessional!!! No wonder it was empty I should have known that was a sign for the beginning!!then they have this dingy in the front as a hostess and she looks like she scared to talk or on drugs !!after waiting 20 minutes no one acknowledged us so of course we left !I was bothered because I was bragging to my family to only be embarrassed!!so I call to express and say what happened AND the man starts to argue on the phone and tell me I didn't wait 20 minutes with my family UNPROFESSIONAL AND RUDE !!
Jean Anderson
Arrived for a birthday dinner at 8pm. We had reservations for a table of 25 people. No one welcomed or sat us. After being stared at for a bit, we went and sat ourselves to wait on the remaining birthday guests. No one approached us. Birthday person had to walk over to waitress staff, before we could be acknowledged 20 minutes AFTER they were spoken to by the birthday person. My wing appetizer order was taken at 9:40 and never arrived. I left at 10:50. Water was placed on the table for only 10 people at 10:45.Considering less than half of the establishment had guests and 3 sets of tables were occupied, there was no excuse for this lack of care and service.Beyond ridiculous service.I dont want or need a generic, uncaring response from Management. I need you to do better since base on previous posts, no effort had been made to date to improve serve.
Atmosphere: 3
Service: 1
Dahaina F.
TODAY IS 2/4. We had a party reservation for 8pm and it is now 11:01 and no one has received food. This is a party of 20. The staff is terrible. The server separate from the original server came back attempting to take orders, AFTER WE HAD PLACED THEM 1 HOUR AGO. MY MOTHER TURNED 54 AND WE WANTED HER TO HAVE A GOOD TIME. UNFORTUNATELY WE GOT THE OPPOSITE. Yelp made me chose a star, but they do not deserve any
Ms. E Hunter
We went to celebrate a friend's birthday. We waited for more than 30 minutes for someone to attend to us, and more than to get our drinks. The worst was we put in our dinner orderwaited for 2 hrs to be told from the waiter that we did not order. Real terrible service and will not return.
Atmosphere: 1
Food: 1
Service: 1
Yennifer Jimenez
Omg I don’t even know where to start!!Wasn’t that busy & wait to be seated was 30 MINUTES! They only have 1 server, ONE doing everything. Sat down for 1 hr until WATER was offered. Didn’t get the WATER until 1 hr LATER. It’s as if there’s only 1 worker back there and that is very sad. At that point my party was completely over it. This is RIDICULOUS & I honestly don’t even know how they’re still in business. Everyone you ask will always let you know if you want to waste my day go to CHWA. NEVER AGAIN, even if it was the only option. The only good thing about it was the DJ. SMH SMH SMH
Waited 2 hours for my food, drinks were weak af, server was rude, and everything you buy comes with 20% tip. Love supporting local Haitian restaurants but can't support this one......
rita blaise
This establishment did not live up to the description on their website. Someone put a bunch of tables, chairs, and couches in a space to basically create a makeshift club/bar & lounge. Making a reservation, as advertised on their website, was a waste. Our reservation was not honored because they ran out of tables to seat us. We were told that we could wait around and hope a table would become available and left standing there to fend for ourselves. We could see high tables with no chairs and chairs stacked up in corners with no tables. The person at the door was not informative and made no attempt to be accommodating. There was no organization or communication. We found an available spot on a couch in what we later found out was "VIP". It wasn't until after we had ordered food and drinks that we were informed of this. We were told we'd have to move if we were not buying a bottle. But they had no where to move us to. I guess we were suppose to hold our food, drinks, and hookah in our arms while standing in a corner. After much back and forth with the waiting staff, a table was made available for us. As we proceeded to move to the table, the owner of this establishment decided to make an announcement regarding the so called VIP area and asked that her establishment be respected. It felt like a slap in the face considering there was no respect given to us from the moment we entered. Not once did the owner approach us to resolve the confusion and clear lack of communication. But instead chose to indirectly chastise guests for their staff's incompetence. Aside from the food and music, it was not a pleasant experience. Hats off to the chef and the DJ. My advise....get there early if you want to sit and eat. As for me, it was definitely my first and last.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Crab Cakes
elizabeth bienaime
They take forever to sit you and they only have one person working so just to get your order in will take a minimum of 30 minutes. I watched many people come in and get seated then leave. They need more staff.
Atmosphere: 1
Food: 1
Service: 1
Jina Estelien
I was very excited to try this place… however If I could rate this place -5 stars, I would. ABSOLUTE TERRIBLE SERVICE. We were sat down and our server took forever to come and greet us. And when she did come and greet us she had the worst attitude. I got up and left after that, didn’t even stay to order anything. DO NOT GO HERE. The worst service I’ve ever experienced in South Florida. Save your money.
Chwa recently renamed Afro Lounge in downtown Hollywood is a place where your taste buds will rejoice, but your patience might be tested. If you’re willing to overlook service hiccups for exceptional food, give it a try.The drinks – a topic that stirred both delight and disappointment, the flavor barely justified the price tag.Music is too loud, server can barely hear you.Just be prepared to bring your own smile.
Atmosphere: 3
Food: 5
Service: 1
Chwa recently renamed Afro Lounge in downtown Hollywood is a place where your taste buds will rejoice, but your patience might be tested. If you’re willing to overlook service hiccups for exceptional food, give it a try.The drinks – a topic that stirred both delight and disappointment, the flavor barely justified the price tag.Music is too loud, server can barely hear you.Just be prepared to bring your own smile.
Atmosphere: 3
Food: 5
Service: 1
Great place to have personal
Atmosphere: 5
Food: 5
Service: 5
The Good: the ambiance is nice, it’s at a great location, the staff is friendly and the food was delicious. The Bad: We waited 45 minutes to have 1 of our 2 entrées brought to the table. The waiter was gracious and apologized for the entrées not being served at the same time. He offered a free drink and appetizer for the delay. After another 25 minutes, the other entrée came to the table, but by that time the first meal was cold. We had everything wrapped up and took it home. In the future, I hope the kitchen does a better job with timing the food.
Atmosphere: 4
Food: 4
Service: 4
This place is so unprofessional , me and my friend went to the bar on a Wednesday were having drinks and some ignorant man started fighting with us the ppl behind the bar sat their and watched it all unfold as he was being very disrespectful towards us when we were literally minding our business. He started harassing us because we were ignoring his "hi mami you look delicious comments" then he spazzed out because we were ignoring him. The ppl at the bar literally turned around and acted like they were busy . Then the man behind the bar started shaking up with him and applauding him basically . Super Disappointed with their customer service will never be coming again when I visit Miami .
This place is trash rude and unprofessional!!! No wonder it was empty I should have known that was a sign for the beginning!!then they have this dingy in the front as a hostess and she looks like she scared to talk or on drugs !!after waiting 20 minutes no one acknowledged us so of course we left !I was bothered because I was bragging to my family to only be embarrassed!!so I call to express and say what happened AND the man starts to argue on the phone and tell me I didn't wait 20 minutes with my family UNPROFESSIONAL AND RUDE !!
Arrived for a birthday dinner at 8pm. We had reservations for a table of 25 people. No one welcomed or sat us. After being stared at for a bit, we went and sat ourselves to wait on the remaining birthday guests. No one approached us. Birthday person had to walk over to waitress staff, before we could be acknowledged 20 minutes AFTER they were spoken to by the birthday person. My wing appetizer order was taken at 9:40 and never arrived. I left at 10:50. Water was placed on the table for only 10 people at 10:45.Considering less than half of the establishment had guests and 3 sets of tables were occupied, there was no excuse for this lack of care and service.Beyond ridiculous service.I dont want or need a generic, uncaring response from Management. I need you to do better since base on previous posts, no effort had been made to date to improve serve.
Atmosphere: 3
Service: 1
TODAY IS 2/4. We had a party reservation for 8pm and it is now 11:01 and no one has received food. This is a party of 20. The staff is terrible. The server separate from the original server came back attempting to take orders, AFTER WE HAD PLACED THEM 1 HOUR AGO. MY MOTHER TURNED 54 AND WE WANTED HER TO HAVE A GOOD TIME. UNFORTUNATELY WE GOT THE OPPOSITE. Yelp made me chose a star, but they do not deserve any
We went to celebrate a friend's birthday. We waited for more than 30 minutes for someone to attend to us, and more than to get our drinks. The worst was we put in our dinner orderwaited for 2 hrs to be told from the waiter that we did not order. Real terrible service and will not return.
Atmosphere: 1
Food: 1
Service: 1
Omg I don’t even know where to start!!Wasn’t that busy & wait to be seated was 30 MINUTES! They only have 1 server, ONE doing everything. Sat down for 1 hr until WATER was offered. Didn’t get the WATER until 1 hr LATER. It’s as if there’s only 1 worker back there and that is very sad. At that point my party was completely over it. This is RIDICULOUS & I honestly don’t even know how they’re still in business. Everyone you ask will always let you know if you want to waste my day go to CHWA. NEVER AGAIN, even if it was the only option. The only good thing about it was the DJ. SMH SMH SMH
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I had a great time with my family. The staff were great, the food was amazing. The place is very clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Waffles, Chicken Wings, Fried Snapper & Fried Plantains with Rice, Salmon & Grits
Waited 2 hours for my food, drinks were weak af, server was rude, and everything you buy comes with 20% tip. Love supporting local Haitian restaurants but can't support this one......
This establishment did not live up to the description on their website. Someone put a bunch of tables, chairs, and couches in a space to basically create a makeshift club/bar & lounge. Making a reservation, as advertised on their website, was a waste. Our reservation was not honored because they ran out of tables to seat us. We were told that we could wait around and hope a table would become available and left standing there to fend for ourselves. We could see high tables with no chairs and chairs stacked up in corners with no tables. The person at the door was not informative and made no attempt to be accommodating. There was no organization or communication. We found an available spot on a couch in what we later found out was "VIP". It wasn't until after we had ordered food and drinks that we were informed of this. We were told we'd have to move if we were not buying a bottle. But they had no where to move us to. I guess we were suppose to hold our food, drinks, and hookah in our arms while standing in a corner. After much back and forth with the waiting staff, a table was made available for us. As we proceeded to move to the table, the owner of this establishment decided to make an announcement regarding the so called VIP area and asked that her establishment be respected. It felt like a slap in the face considering there was no respect given to us from the moment we entered. Not once did the owner approach us to resolve the confusion and clear lack of communication. But instead chose to indirectly chastise guests for their staff's incompetence. Aside from the food and music, it was not a pleasant experience. Hats off to the chef and the DJ. My advise....get there early if you want to sit and eat. As for me, it was definitely my first and last.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Crab Cakes
They take forever to sit you and they only have one person working so just to get your order in will take a minimum of 30 minutes. I watched many people come in and get seated then leave. They need more staff.
Atmosphere: 1
Food: 1
Service: 1
I was very excited to try this place… however If I could rate this place -5 stars, I would. ABSOLUTE TERRIBLE SERVICE. We were sat down and our server took forever to come and greet us. And when she did come and greet us she had the worst attitude. I got up and left after that, didn’t even stay to order anything. DO NOT GO HERE. The worst service I’ve ever experienced in South Florida. Save your money.
Atmosphere: 1
Service: 1