How come there is not sandwichs at 6 15 am when is not even busy, somebody is not doing right
Daniel Williams
Notoriously the absolute worst Dunkin in da world 🌎
Atmosphere: 1
Food: 1
Service: 1
carlos caraballo
10 minutes waiting to be served, no one lifted a finger to do so, now I understand why the place was empty, other customers realized the poor service and do not return. I won't be back either.
Atmosphere: 1
Service: 1
Carvel Joseph
Placed a mobile order @7:19am and at 7:30 they were just taking the ticket from the pile of online tickets at the register. So unorganized. It defeats the purpose of online ordering
N Cloutier
The customer service is usually the best here. Si I go out of my way to go to this pitifully one. And I avoid the one at 2499 university. I always leave the there upset.
Food: 4
Service: 4
Huma Bilali
This is not first time that we have to wait on this particular drive-thru to order food. We go to this Dunkin as this location is 2 minutes from our house. I know as per Dunkin there is a rule to greet guest atleast within 5 seconds but we waited beyond 2 minutes we thought speaker was not working so my husband drive to the window but the lady on widow with bad attitude told us to move around and don’t want to realize that we waited on speaker for more than 2 minutes to order our chicken roasted pepper wrap and a hash brown.We asked for manager and she is also one of the worst manager we have ever saw who don’t know how to deal with customer and resolve the issue. I used to work in Dunkin as GM and DM and never get into argument with customer. Thought to bought this to your attention. Please fix the attitude of your people and train them more on how to work efficiently and to resolve issue. Both crew member and manager waisted our time. Specially GM must be cable to handle any kind of customer issue.
Atmosphere: 1
Food: 1
Service: 1
Rosy Vargas
On vacation from PR, as usual, I bought a dozen donuts since there aren't any in PR and we have to take advantage 😋😋😋😋 delicious and fresh as always 10/10
Atmosphere: 5
Food: 5
Service: 5
Janet Jacob
Dunkin' Donuts on Sheridan Street is absolutely the worst Dunkin' Donuts in Hollywood
Recommended dishes: Bacon Egg and Cheese on Plain Bagel, Coffee and Jelly Donut, Dozen Donuts
Laurie Cappello
Erica is RUDE
I was hung up on due to incompetent service
It was toooooo difficult to be nice & add a coffee to my order
Service: 1
Briana M.
Evening time is the worst on a certain day this young lady works with the colorful hair, my drinks are never made right I always have to wait she is nice but not very attentive. Please do not go in the evening if you are running late to anything because there is no sense of urgency from her at all.. I only order a simple drink with exactly how I want and it's a disappointment each and every time. Will definitely have to find another dunkin because at this point I'm just wasting my money for nasty drinks.
Service: 1
Natalie Jefferson
Was double charge for my order. The manager doesn't speak English and the translate was rude and disconnected the line. First and last time visiting
5*****.
Atmosphere: 5
Food: 5
Service: 5
How come there is not sandwichs at 6 15 am when is not even busy, somebody is not doing right
Notoriously the absolute worst Dunkin in da world 🌎
Atmosphere: 1
Food: 1
Service: 1
10 minutes waiting to be served, no one lifted a finger to do so, now I understand why the place was empty, other customers realized the poor service and do not return. I won't be back either.
Atmosphere: 1
Service: 1
Placed a mobile order @7:19am and at 7:30 they were just taking the ticket from the pile of online tickets at the register. So unorganized. It defeats the purpose of online ordering
The customer service is usually the best here. Si I go out of my way to go to this pitifully one. And I avoid the one at 2499 university. I always leave the there upset.
Food: 4
Service: 4
This is not first time that we have to wait on this particular drive-thru to order food. We go to this Dunkin as this location is 2 minutes from our house. I know as per Dunkin there is a rule to greet guest atleast within 5 seconds but we waited beyond 2 minutes we thought speaker was not working so my husband drive to the window but the lady on widow with bad attitude told us to move around and don’t want to realize that we waited on speaker for more than 2 minutes to order our chicken roasted pepper wrap and a hash brown.We asked for manager and she is also one of the worst manager we have ever saw who don’t know how to deal with customer and resolve the issue. I used to work in Dunkin as GM and DM and never get into argument with customer. Thought to bought this to your attention. Please fix the attitude of your people and train them more on how to work efficiently and to resolve issue. Both crew member and manager waisted our time.
Specially GM must be cable to handle any kind of customer issue.
Atmosphere: 1
Food: 1
Service: 1
On vacation from PR, as usual, I bought a dozen donuts since there aren't any in PR and we have to take advantage 😋😋😋😋 delicious and fresh as always 10/10
Atmosphere: 5
Food: 5
Service: 5
Dunkin' Donuts on Sheridan Street is absolutely the worst Dunkin' Donuts in Hollywood
Atmosphere: 1
Food: 1
Service: 1
Worse place to get a coffee
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Quick & convenient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese on Plain Bagel, Coffee and Jelly Donut, Dozen Donuts
Erica is RUDE
I was hung up on due to incompetent service
It was toooooo difficult to be nice & add a coffee to my order
Service: 1
Evening time is the worst on a certain day this young lady works with the colorful hair, my drinks are never made right I always have to wait she is nice but not very attentive. Please do not go in the evening if you are running late to anything because there is no sense of urgency from her at all.. I only order a simple drink with exactly how I want and it's a disappointment each and every time. Will definitely have to find another dunkin because at this point I'm just wasting my money for nasty drinks.
Service: 1
Was double charge for my order. The manager doesn't speak English and the translate was rude and disconnected the line. First and last time visiting
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel
They are stealing money
Atmosphere: 1
Food: 1
Service: 1
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